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“Wonderful experience” 4 of 5 bubbles
Review of Rydges Wellington

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Rydges Wellington
Ranked #6 of 46 Hotels in Wellington
Certificate of Excellence
Auckland
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Wonderful experience”
4 of 5 bubbles Reviewed January 30, 2013

First time we stayed in this hotel and the experience was an extremely pleasant one, the staff are friendly and attentive ( fantastic welcome from Nikki)), the rooms are roomy, comfortable, well maintained and very clean.
The pool was fantastic, but I would prefer a cooler spa.The only issue I have is with the breakfast, when I called, prior to our arrival, to discuss breakfast and parking costs, I spoke with a lady (clear foreign accent) she clearly stipulate breakfast costs, this information proved to be incorrect when we actually came to have breakfast (and I am convinced this clearly underlined the discount), so i feel it is essential you address this issue with the relevant staff member, the breakfast was dissapointing though, staff were great (adorable Aussie waitress...)the selection was limited and doesn't represent value for money, we took the full breakfast and up till the last 10 minutes there, we had NO EGGS, basic stuff really, the selection the continental option was even poorer with 3 types of cereal, great selection of breads, pastries and juices, it was a busy morning and the staff were overworked with no clean tables, but they handled it extremely well and kept their cool
We will come back and would recommend you to all, even if we choose not to use your breakfast facilities

  • Stayed January 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mira H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChelseaLaingWLG, Head of Customer Relations at Rydges Wellington, responded to this review, February 4, 2013
Thanks for your feedback, great to hear that overall your experience with us was wonderful. We have immediately addressed pricing with all front line staff members, and apologise that you were misinformed on this occasion. I’ve looked into your concerns further regarding breakfast, this particular day we were extremely busy and our buffet wasn’t up to its usual high standards. This is no excuse and we would love you to come back and try our breakfast again so you get a true reflection of what’s on offer. For this I would like to offer you a complimentary breakfast so please email me to organise this chelsea_laing@rydges.com
Chelsea
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,753 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (457)
Date | Rating
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  • English first
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English first
New Zealand
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed January 30, 2013

This is our second time staying at Rydges Wellington and loved it again.
Check out we struck a super friendly helpful girl and check in was super easy.
Room was quiet and looking out over the harbour was beautiful.
Key points:
* Buffet breakfast was fantastic every morning, cute as glass bottles that you get your juice, milkshake etc out of. Had a juicer as well - very impressed
* Very close to train station
* Close to town, about a 2 minute walk to shops then a further 5 minute walk into the heart of the CBD.
* Excellent restaurant, we had nibbles there one night and were highly impressed
* Excellent waitor making the drinks on Saturday. Young guy was the best mixed drinks we've had in a long time! Wish I knew his name so I could send an email to the Rydges Group to say how friendly he was and how excellent he was at mixing. Top notch.
* Lap pool and spa, while "small" it was still great and had a decent amount enough of room.
* Gym is tiny, but then the whole time we were in the pool we didn't see anyone use it LOL.

A great say, will be back again for sure.
Very impressed with our price which included breakfast. Very happy people :)

Room Tip: We stayed on the 14th floor and thought it was great. We had a room on the corner which looked out o...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Flossiebear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palmerston North, New Zealand
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed January 30, 2013

We chose to stay at the Rydges for a girls weekend. On arrival, the ladies at the reception desk were friendly, efficient and helpful. We stayed on level 9 in a Harbour View room which I would recommend as the view was great. The room was very clean - it had two double beds, a small kitchen with stove top and and a good sized bathroom with shower over bath. I woke the next morning to quite a bit of traffic noise and there are helicopters that land nearby so that was a little noisy first thing in the morning but I guess you get that when you're staying in a busy city. The bed was comfortable enough but the pillows weren't great. Breakfast the first morning was delicious and there was plenty of it, lots of healthy options also. Breakfast the second morning wasn't as good as there wasn't as much to chose from, it did appear to be busier though so the food wasnt coming out as fast as the day before (buffet breakfast). Overall the experience was good and I would return to this hotel.

Room Tip: Harbour View rooms have the best view
See more room tips
  • Stayed January 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Becz-Awa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChelseaLaingWLG, Head of Customer Relations at Rydges Wellington, responded to this review, February 4, 2013
Hi there, glad you enjoyed our spectacular harbour views and friendly efficient staff here at Rydges Wellington. Disappointing to read of your experience on the second day at breakfast, I have made sure to pass this on to the Food and Beverage Manager. Look forward to your return in the near future.
Chelsea
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
216 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed January 29, 2013

We only spent one night at Rydges and didn't eat in the hotel restaurant, so our comments are limited. However the experience was good. The room was quite large and comfortable, the staff friendly and it was good to be able to use the (very small) gym and lap pool. It was also an ideal base from which to explore Wellington, being near the parliament buildings and harbour. We booked and paid in advance and the rate we got was extremely good value.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LondonRob1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChelseaLaingWLG, Head of Customer Relations at Rydges Wellington, responded to this review, January 30, 2013
Hi there,
Thanks for taking the time to review your brief stay with us! We are conveniently located in the capital to access all local attractions, by booking in advance you are definitely guaranteed a great rate. Hopefully next time you visit us you can spend more time here as Wellington has so much to offer, and I recommend trying our restaurant Portlander.
Chelsea
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Rosa, California
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed January 28, 2013 via mobile

We stayed 2 nights to explore Wellington. A very modern hotel, clean line furnishings. We had a room with a view of the harbor and Bilbo Baggins poster on the Post building. The staff was friendly but we were disappointed that when we arrived they didn't have a valet ready to helps us in and park the car. They do have valet parking and they did deal with the car after we checked in. We got a great recommendation from reception for a restaurant (Shed 5) that was awesome. Comfortable bed and all the expected amenities.

Stayed January 2013, traveled as a couple
Helpful?
Thank Frances157
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChelseaLaingWLG, Head of Customer Relations at Rydges Wellington, responded to this review, January 30, 2013
Thanks for your review, Wellington certainly has turned into ‘the Middle of Middle Earth’ with the world premiere of the Hobbit. Great to hear of your dining experience, hope you got to try Portlander while you stayed with us too!
Chelsea
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed January 27, 2013

Hotel location was at the quiet end of town. The rooms were comfortable albeit a bit on the smaller side. We thoroughly enjoyed the breakfast buffett and was definitely worth the price. The gym could do with a couple more machines though. Otherwise, a very nice hotel in a fantastic city!

  • Stayed January 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank S28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChelseaLaingWLG, Head of Customer Relations at Rydges Wellington, responded to this review, January 30, 2013
Thanks for the review, great to hear of your comfortable experience with us, the breakfast is definitely a must when you stay with us! Our gym is quite limited in space, therefore offering our guests access to CityFitness just down the road. Look forward to welcoming you back soon.
Chelsea
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cologne. Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 27, 2013

...and thank you!
It was our honeymoon and we got a hand-signed card ! ... which was the only one in 3 weeks staying in quite a lot of different hotels ... !!
Hotel is located most conveniently... easy access to downtown Wellington but also close to the ferry terminal... which was important to us as we travelled to the South Island afterwards.
Restaurant was excellent... very friendly staff and excellent wining´n dining... we loved it !

We'll be back again!

Sincerely,
Mike and Nicole
(from Cologne Germany)

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChelseaLaingWLG, Head of Customer Relations at Rydges Wellington, responded to this review, January 30, 2013
Firstly congratulations Mike and Nicole, on your recent wedding! Great to hear our personal touches helped with making your honeymoon such a memorable one. Hope the rest of your New Zealand trip is just as spectacular, you chose the perfect country to visit for your special occasion. From the Rydges Wellington team and myself, we wish you all the happiness for your future together.
Chelsea
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rydges Wellington

Property: Rydges Wellington
Address: 75 Featherston Street, Wellington 6011, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Wellington
#6 Luxury Hotel in Wellington
#7 Family Hotel in Wellington
#12 Romantic Hotel in Wellington
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges Wellington 4.5*
Number of rooms: 280
Official Description (provided by the hotel):
Rydges Wellington is located on downtown Featherston Street with a unique combination of harbour views and city outlooks. Ideally situated in New Zealand's capital city, Rydges Wellington is within close distance to the Westpac Stadium, Queens Wharf, Wellington Railway Station, both the Interislander and Bluebridge Ferry terminals and Lambton Quay for shopping.This 4+ Star hotel offers 280 accommodation rooms for business and leisure guests with the benefits of modern facilities including wireless internet throughout, iPads for guests and fantastic leisure facilities. All rooms feature flat screen televisions, free unlimited Wi-Fi, iPod docking stations and kitchenettes. There are 19 apartment style suites, perfect for your long stay requirements with washer and drier facilities available. Rydges Wellington is your landmark hotel in the Capital. ... more   less 
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Also Known As:
Rydges Wellington Hotel Wellington
Holiday Inn Wellington
Wellington Holiday Inn

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