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“Great place, Great people, Great location, Just Great!!!”
Review of At Home Wellington

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At Home Wellington
Ranked #1 of 46 Hotels in Wellington
Certificate of Excellence
Blenheim, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great place, Great people, Great location, Just Great!!!”
Reviewed February 6, 2013

We had a great weekend staying at 'At Home' Suresh & Katrina were so friendly & welcoming, the place smelt so clean when we walked in that was the first thing i noticed, then we were shown to our rooms which were ready for us to check in even though we were early, the rooms are fantastic & reasonably priced, they are roomy, nice & sunny & had everything you needed including a washing machine/dryer, the balcony was a good size to & the location is great. I couldn't say a bad thing about my experience at all, a BIG thumbs up from me & all my friends that stayed there we will definitely be back to stay i will recommend At Home to everyone even though i would like to keep it my little secret :-)

Cheers guys from rooms A, B, C & D

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ghetto7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtHome10, Owner at At Home Wellington, responded to this review, February 19, 2013
Dear Ghetto 7, Thank you for taking the time to tell us about your experience. We are glad to know that you had a comfortable stay with us & we thank you for taking special care of the rooms when you were here :) We thank you very much for your patronage and look forward to welcoming you back 'Home'. Best wishes Katrina & Suresh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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753 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (123)
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English first
Foxton, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 4, 2013

We were very impressed with the whole place, Great Hosts very Helpful and extra nice, Saresh and Katrina exceeded our expectations from our welcome to our departure. The Place was very clean and well set up. Very Handy location to all Wellington has to offer. We had such a good stay we have rebooked and I would and will recommend to everyone.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jenny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtHome10, Owner at At Home Wellington, responded to this review, February 19, 2013
Dear Jenny S,

Thank you for your kind compliments and for choosing to stay 'At Home' in Wellington.

We are glad you were able to enjoy a positive service experience and are leaving with fond memories of your stay at the hotel. It was a pleasure for us to be at your service and your encouraging comments are most gratifying.

We look forward to welcoming you again soon 'At Home'. Thank you. Katrina & Suresh.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunshine Coast BC
Level 6 Contributor
241 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed February 3, 2013

This is a perfect place to stay in Wellington. A beautiful apartment with all you need including washer and dryer. Comfortable, reasonable in price, and a perfect location to walk around this beautiful City of Wellington.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Cucina58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtHome10, Owner at At Home Wellington, responded to this review, February 5, 2013
Dear Cucina58, Thank you for your comments on Trip Advisor. It was an absolute pleasure having you stay with us and we look forward to the opportunity of welcoming you again. Thank you. Katrina & Suresh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 3, 2013

We had a great stay here and would recommend it to anyone. The stay was during the Wellington sevens weekend and we found the place to be perfect with an excellent location. As we could not arrive until 11pm, we were greeted by Saresh and Katrina and welcomed to our room, which was well-serviced and had all the facilities promised. Throughout our stay the service was great and the owners very hospitable. Would stay at this accommodation in Wellington again.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MichaelaB29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AtHome10, Owner at At Home Wellington, responded to this review, February 5, 2013
Dear MichaelaB29, Thank you for your comments on Trip Advisor. We are delighted to have such great feedback from you. It was a pleasure having you stay with us over the rugby 7s and we look forward to the opportunity of welcoming you again. Thank you. Katrina & Suresh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, United Kingdom
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 2, 2013

The stale smell as the door to the fourth floor opened was not a good first impression and unfortunately this continued throughout our stay. We arrived early and asked to leave our luggage and was shown to our room which had not been serviced since the previous guests had left. I would have preferred to have left my luggage in an office in the absence of a reception as seeing a room in that state was not good!!! The stale smell continued in the room and even when we returned later in the day and the room had been serviced?? it was no better. Room was not clean and we found the owner to be unfriendly.
I note from later reviews that it appears ownership may now have changed as we stayed in December but I would not stay here again.
With some TLC this could be a great place as the rooms were a decent size with good facilities and it is in an excellent location.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Simon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SKAR_11, Owner at At Home Wellington, responded to this review, February 3, 2013
Thank you for taking the time to tell us about your experience 'At Home'. It is with sincere regret that I note your dissatisfaction with your stay in December 2012.

We have taken over the ownership of this Hotel on 17 January 2013 and we are constantly adding positively to the product and services.

It is our constant endeavor to provide consistently high quality of service to all our valued guests and your satisfaction is paramount. Conscious that any explanation cannot completely erase the unsavoury experience you had experienced in December; I hope you will give us another opportunity to regain your confidence as the new owners of the Hotel. Thank you.

Katrina & Suresh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 21, 2013

There's a reason this hotel has ranked so highly on TripAdvisor. I was originally going to stay here for just three nights, but extended my stay for two more because of how perfect the location is and everything about the place.

Here are many of the benefits:

-Walking distance to everything (organic food, restaurants, theater, museum, etc.)
-Washer and Dryer in the unit.
-Air Conditioning/Heating.
-Private gym downstairs.
-Owners live on site.
-Extremely secure building.
-Nice patio.
-Free Internet.

The hotel as many have pointed out is quite unique. It's on the fourth floor of a commercial building. Electronic access to get in and out. The rooms have been built as if they were someone's own home from window treatments, to the linens, to the closet space. The kitchenette with microwave, oven, burners, and dishwasher are also big wins.

I had the privilege of checking in right when ownership had changed hands. Saresh and Katrina are a delightful couple and they immediately make you feel like you are at home. I also happened to run into the old owners who built this from the ground up six years ago. They were just as delightful and have found great new owners to carry on the excellent service they gave for six years.

And the value is probably the best in all of Wellington. You essentially get your own apartment in the heart of the city for the price you would pay for a hotel room. This is one of those places that you don't want to get too popular in case you want to come back and visit again. But such a great place and well run business that it's worthy of this review. So glad I made this my home for my stay in Wellington.

Room Tip: Some rooms like anywhere are probably better than others. I was fortunate to get one facing the muse...
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  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank calitraveler310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SKAR_11, Owner at At Home Wellington, responded to this review, February 3, 2013
Dear Guest, We very much appreciate your comments regarding your stay 'At Home' and we’re pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back 'At Home' we look forward to making your stay as enjoyable as your last visit. Warm Regards Katrina & Suresh
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California
Level 6 Contributor
88 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed January 16, 2013

As other reviewers have stated, this is NOT your typical motel/hotel. It's on the 4th floor of a multi-tenant building, with very few rooms. When I arrived, there was a STRONG cig smoke smell in the main hallway. Thankfully that had not gotten into my room. The actual room is quite modern, and mine was very clean and fairly well appointed. But no tissue paper, pens, or scratch paper.

The location is excellent, as it's a 2 minute walk to a large movie theater complex with a food court, close to the iSite, and lots of shops and cafes. My biggest complaint is the parking. Its actually across the street in the movie theater parking lot. They only have a handful of reserved spots, which appear to be less than the number of rooms. Thankfully I got the last spot, but no idea what happens when all the spots are used up. Probably have to pay for parking. If you have a lot of luggage or the weather is poor, lugging all of your stuff across the big parking lot, across a VERY busy street, and up to the room can be a quite a chore.

The staff was nice. But unlike a regular hotel, don't expect a concierge, lounge area, reception desk, etc. Basically you are renting an apartment for the night, not a typical hotel room.

While my stay was not bad, between the parking, and not being motel/hotel like enough, I would probably look at other alternatives before returning. I also did not see any breakfast provisons offered, so you are on your own to eat. Most other motels I stayed at in NZ let you put in an order the night before and have it in the AM. Not so here. On the good side internet access was free, unlimited, and high speed.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SDTravel80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about At Home Wellington

Property: At Home Wellington
Address: Level 4 181 Wakefield Street, Wellington 6011, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Wellington
#1 Romantic Hotel in Wellington
#1 Luxury Hotel in Wellington
#3 Family Hotel in Wellington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — At Home Wellington 4*
Number of rooms: 12
Official Description (provided by the hotel):
If you are looking for a place that makes you feel like you are home, then At Home is the place. All our rooms have balconies, wireless internet, kitchens, TVs/DVD, IPOD dock/charger and en-suite bathroom. Being located right in the heart of Wellington with one side looking out at Te Papa, and the other the night life hub means that whilst you stay with us you can enjoy all that Wellington has to offer easily. We look forward to meeting you soon. ... more   less 
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Also Known As:
At Home Wellington Hotel Wellington
At Home Hotel Wellington
Wellington At Home Hotel

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