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“not worth it apart from location”
Review of Trinity Hotel

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Trinity Hotel
Ranked #29 of 47 Hotels in Wellington
Reviewed January 11, 2010

We stayed over a public holiday weekend. We had only one full day in Wellington to see the sights, as I had met a friend there at the airport after seeing some family. So the location was perfect; everything in walking distance etc.
We got a very good rate and at first I was happy. But the sheer lack of staff made any kind of service impossible. We had to ask 4 times for our complimentary wine to be delivered and in the end the receptionist told me she was 'a bit worse for wear' after last night so wasn't working too well. Um... too much information? We finally gave up and went out, the next day I discovered the bathroom doorhandle was broken and I was locked in for a short time. The TV has no Sky despite saying they did. We got a room with 2 singles which we didn't want, but because housekeeping were 'finished' all the other rooms were not made up! (yuk). The restaurant was closed for renovations which was fine, but breakfast happened in the dark because there was no lighting. The second day we arrived home exhausted after a long day only to find the room had not been made up. The housekeeper had left without finishing her job. The receptionist (same girl as the day before) tried to say it was unfixable as 'I don't know how to clean a room' and 'a couple of other people have the same problem'. In the end she came and made the beds (badly) herself, despite my protests to just leave the linen for me to manage.
The rooms were smart and clean, although dust was an issue in all of the corners and I do have an allergy, which is annoying. Very half hearted cleaning.
No shelf space in the bathroom.
I would shop around a bit. For one night this hotel would be absolutely fine, but for more than one it just got annoying. They had one staff member on site overnight, in an almost full hotel. It just simply wasn't good enough.

  • Stayed: January 2010, traveled with friends
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Thank irenemalone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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488 - 494 of 532 reviews

Reviewed January 2, 2010

Stayed one night in Dec 2009 as a starting point to North Island driving experience. Hotel is located centrally and all the sights are within walking distance. As was mentioned in another review, noice is pretty loud from the main street if you are a light sleeper. Parking costs 15 NZD in hotel's garage, you can save few bucks by parking at the hall opposite side of the street or at street park which is free on weekends only though. Good value average hotel, breakfast also recommended at the restaurant downstairs. Rooms are a bit small as is tv as well, but surely decent enough for short stay.

  • Stayed: December 2009, traveled as a couple
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Thank Erno P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2009

I stayed at the trinity hotel
I had a couple of problems but found out the next day how to prevent them happening again.
I booked on need it now and got a kingsize bed which was two singles put together
and was given a room on willis street.
If I stay there i was told by the friendly staff at reception to ask for a queensize bed and a room away from willis street.

  • Stayed: December 2009, traveled solo
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Thank davidcorner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2009

Our two night stay at the Trinity Hotel was a strange mixture of the good and the bad but was redeemed by the helpfulness of the staff.

First the good. This hotel is very well located, near the shops, Cuba St, the harbour and on the route to the ferry. It has a smart entrance and helpful reception staff. The bedroom furnishings are quite smart, as was the bathroom, which had a good shower. The queen bed was comfortable and there was no traffic noise as we faced the back. Continental breakfast was included in the rate (NZ$115) so it was quite good value for a city centre hotel. There was secure car parking on site.

Now for the bad. The hotel parking cost us $15 a day although we believe it's free on the street. The garage was small and dark and the staff tended to close the roller door too quickly ie before we had passed through. Entry to the garage was on a steep hill near a blind corner, so not good for hovering. The lift was amusing/worrying depending on your temperament, as the door closes noisily with a jerk. The carpet outside the lift on our floor (5th) needed replacing.

Our room was very small and cramped. It was dark, as the window was tall and narrow and faced a blank wall. The walls were rather thin as we heard a little bit of noise from people in the adjoining room. The room was generally clean, but the edges of the carpet were dusty and the metal window frame ledge was grimy. The towel hoop fell off the wall in the bathroom while we were there and left a hole in the floor tile where it landed. We reported this but it was not replaced in the short time we were there. There were hardly any surfaces to put things on in the bathroom. Wi-fi was expensive but we made use of a free stray signal while there, and also used Esquires too (free for an hour for the price of a cup of coffee).

The redeeming feature was that the kitchen and reception staff were very helpful and willing to deliver our continental breakfast to our room at 6.15am on our last morning (we had an early ferry) at no extra charge, despite the breakfast service not starting officially until 7am.

  • Stayed: December 2009, traveled as a couple
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Thank Blackcat2york
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2009

Having lived in Wellington for many years, and stayed in the city for work on occasion (usually at Quest Wgtn), my top priorities were location and value – our Monday/Tuesday stay happened to be peak rates at most hotels. The Trinity Hotel is perfect for accessing both Lambton Quay and Courtney place; the bed was comfy and the room small but tidy. The fit out was mixed; nice linen’s etc but you could see it was a fairly rushed conversion to a hotel with paint splatters on the window, dodgy finishing on carpet edges etc.

Our bathroom was a bit annoying as the shower was surrounded by a curtain on 2 sides, and no matter what you did the floor got soaked somehow. We also had huge issues with the wi-fi as we were on a MAC.

I would definitely stay there again if I needed a quiet, tidy, well priced bed in the city. There’s no point paying more unless you’re looking for a swanky hotel, and you’ll be paying for that pleasure in Wellington.

  • Stayed: November 2009, traveled as a couple
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Thank SPBLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2009

Helpful receptionists, reasonable rooms which are clean and smart but not overly roomy. Its a pleasant walk down into town but perhaps not so pleasant walk up hill back. Had a breakfast in their restaurant which was very nice and not too expensive.

  • Stayed: November 2009, traveled as a couple
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Thank beautyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2009

Yes, the room was small but it was clean and quite comfortable. All staff were helpful.

The only downsides were a fairly basic dining room - it was the bar that was open for breakfast. The adjacent dining room was unavailable which was a pity. I see somebody has talked of the worrysome elevator. Nothing has been done to rectify this. It's a little scary when you first experience its moods but you soon get used to it. The shower door in my room was not closing properly so the floor became sodden - I see this has been mentioned before.

Overall, Trinity is OK but I think there are better deals around.

  • Stayed: November 2009, traveled on business
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Thank mitchells51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Trinity Hotel

Address: 166 Willis Street, Wellington 6001, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#4 Best Value Hotel in Wellington
Price Range: $73 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Trinity Hotel 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
Quality Accommodation, affordable price, central location. A popular CBD hotel in Wellington ideally suited for the Business or Leisure traveler and only 10mins from the Airport. Perfectly situated for your convenience in the heart of Wellington’s entertainment, shopping, arts and business districts and only a short stroll to the Harbour and TePapa. Each of our 60 guest rooms having recently undergone a stylish, soft refurbishment, offer all you would expect and more including; modern tiled bathrooms, wireless high speed broadband (free of charge & unlimited), coffee/tea making facilities. SKY TV, radio/alarm clock. same day laundry and dry cleaning, telephone, hair dryer. ... more   less 
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Also Known As:
Trinity Hotel Wellington

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