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“Amazing customer service”
Review of Trinity Hotel

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Trinity Hotel
Ranked #29 of 46 Hotels in Wellington
Auckland Region, New Zealand
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Amazing customer service”
Reviewed January 2, 2014

After staying the previous night at the hotel across the road(Abel Tasman Hotel), where the staff were less than helpful to say the least, it was such a pleasant surprise to find how helpful and friendly the staff at Trinity Hotel were. Dylan at front desk was especially amazing and nothing was too much trouble. We were so impressed with him and the hotel and will definitely choose to stay here again if in Wellington. Also really close to everything in the city which was great :)

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sabrina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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496 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
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English first
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 31, 2013 via mobile

Staff were all friendly. Location was central and walking distance to everything. Yes the rooms are a bit run down. Yes they are a bit noisey. But the rooms are all clean tidy and very confortable. wifi in the room was provided for free without hesitation and with a smile and parking provided at a minimum price.

Thank you trinity hotel for a very comfortable stay at a bare minimum cost.

Stayed December 2013, traveled as a couple
Helpful?
Thank Jason P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 19, 2013

We are locals and needed a place to stay after a night out in Wellington, the Trinity fitted the bill perfectly.

Staff were very helpful, courteous and efficient. The rooms were clean, beds comfortable and overall great value for money.

What you see is what you get with the Trinity Hotel and it cannot be compared to the likes of the Intercontinental, Holiday Inn etc and the rooms are are little on the small side but I am more than happy to recommend the Trinity as an ideal value hotel for an "over nighter" or if you have a few days to spend in Wellington.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bay of Plenty
Level Contributor
57 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 18, 2013

We stayed three nights at the Trinity Hotel. The staff were very friendly and helpful and the room was adequate for us. Good size TV, the bathroom was spacious for a hotel room and had the best shower I have ever been under. The building is so close to everything, we walked everywhere but when we needed a bus for longer journeys, the bus stops were just down the road. I would definitely go back there to stay, my reason for not giving a perfect score, there was no view, only the concrete wall next door. The hotel was clean and quiet most of the night even though we were on a busy road, sirens are expected in cities and did not worry us.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sparky236
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
Level Contributor
187 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed November 28, 2013

The Trinity is a good hotel, close to everything in Wellington. Only a short walk to the Cable Car, Te Papa, Cuba St and Waterfront. The room was clean and reasonably spacious. The staff were incredibly friendly and helpful. The Airport Flyer Bus stopped quite close to the hotel, so we found the location very convenient.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pasqualie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California, USA
Level Contributor
724 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
Reviewed November 26, 2013

or as Kiwis say, "cheap and cheerful". Whenever I'm not on a expense account-able reimbursement and in Wellington on my own dime, the Trinity is my home away from home.

The staff are the nicest and most personable hotel management people I've met in NZ.
True the rooms could use a severe re-painting and sometimes there's the odd crack here or there, however, the beds are comfortable and if you stay on a higher floor in the back off Willis Street, the wafting street noise will not wake you or keep you awake. GREAT value and a solid
OK experience if the cost of a hotel night is coming out of your own pocket.

Also, using Capital taxis they have a $20 deal to WGN...which if there are 2 of you is approx. the same as taking the multiple stop Airport Flyer...shame it does not work in both directions.

Room Tip: Higher floors in the back from the elevator
See more room tips
  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HaljoHal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Various
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 24, 2013 via mobile

I enjoyed a brief stay of 2 nights at Trinity Hotel. The room was clean, the bed was comfortable and the staff very friendly and helpful. It is close to Cuba St Mall so only a short stroll away were many choices for breakfast, lunch and dinner. Walk to the left and in a few minutes you are in the main city and waterfront areas. I'd be happy to stay again!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TerrificTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Trinity Hotel

Property: Trinity Hotel
Address: 166 Willis Street, Wellington 6001, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #29 of 46 Hotels in Wellington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Trinity Hotel 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
Quality Accommodation, affordable price, central location. A popular CBD hotel in Wellington ideally suited for the Business or Leisure traveler and only 10mins from the Airport. Perfectly situated for your convenience in the heart of Wellington’s entertainment, shopping, arts and business districts and only a short stroll to the Harbour and TePapa. Each of our 60 guest rooms having recently undergone a stylish, soft refurbishment, offer all you would expect and more including; modern tiled bathrooms, wireless high speed broadband (free of charge & unlimited), coffee/tea making facilities. SKY TV, radio/alarm clock. same day laundry and dry cleaning, telephone, hair dryer. ... more   less 
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Also Known As:
Trinity Hotel Wellington

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