When we arrived we had issues with our booking made via a third party. Eventually we did get it all sorted.
The hostel is nice and modern. Our room had an ensuite, comfortable bed and good bedding.
However, that's where the positives end.
The kitchen downstairs is absolutely tiny and really cannot be called a kitchen - it didn't even have an oven.
The housekeeping staff just walked right into our room without knocking first. They didn't apologise at all. I find it completely unacceptable that staff would just walk into someone's room like that. They went into our bathroom for all of 2 seconds to 'clean' it. We stayed here over a week and our room wasn't cleaned once. One day they also took away our towels and shower curtain which were never replaced. There was a leak coming from the sink which they clearly knew about as someone had tried to put tape over it.
And then there's the noise pollution every night. There is far too much noise from the bar and the staff act like they don't care when they're told. Clearly there is no respect for paying guests who would like to sleep. There's also so much noise throughout the hostel. Every night there are people running around screaming, shouting and slamming doors. Again, reception just don't care.
Generally the staff were quite rude and times and unhelpful. Although the guy (he seemed new) was pretty nice so I won't tar them all with the same brush.
My advice is not to stay here at all. Once they've got your money they don't give a damn and then encourage you to spend money in their bar.
- Official Description (provided by the hotel):
- Nomads Capital is a 5 star flashpacker hostel right in the heart of Wellington. Five minutes walk from the vibrant Cuba Street, bustling Courtenay Place, beautiful waterfront and award winning Te Papa Museum. With a range of rooms to suit every traveller and budget, and our own on-site bar and Travel Desk, we can take care of your every need while you are in town. This really is the perfect place to stay! ... more less
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- Also Known As:
- Nomads Capital Hostel Wellington Hotel Wellington