Successful restaurant owners will agree – places thrive or fail on their service. Get service wrong and you’re dead.
KC Café manages to plumb even greater depths. There is no service to speak of, but for staff who, to judge from their demeanour and behaviour, are pretty ambivalent about customers at best and rather dislike them in general.
BUT, none of this matters. KC Café is consistently and always full to the gunwales. Why? It’s the food. An extensive menu of good food. Genuinely nice, interesting, authentic, delivered fast despite the crowds of people and excellent value for money.
It’s interesting to sit by the window onto the street and look at would-be diners walking past. The well-heeled and aristocratic glance in and hurry along, possibly put off by the decor which is some way past its use by date. What they fail to see is that the tables are packed with happy customers, many Asian, obviously relishing their experience. They’re not there to be seen. They’re there to be fed in a way that few other cafes in Wellington can match.
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