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“Great location, loaded with character”

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Comfort Hotel Wellington
Ranked #22 of 46 Hotels in Wellington
Cheyenne
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great location, loaded with character”
Reviewed July 6, 2013

My college aged son and I stayed here recently. We had a two bedroom suite, room 400 I believe. There were some detracting factors. There is a short flight of a dozen stairs up to our room that would require help hauling luggage for someone elderly. Some of the carpets were threadbare, the TV channels were limited and some did not come in well. There was secured parking but it cost an additional $25. My son did complain about some street noise in his room.

Despite all of this, I really liked staying here. Our suite was huge. There was a sitting area for watching TV, a dining area and and a large galley type kitchen. Where there was not carpet, there were wooden floors. It really did have a lot of character. I thought that it was like having our own, really cool, apartment in the city. In addition, the location could not be beaten. The entrance was on Cuba Street. Close to a multitude of shops and restaurants and not a bad walk to the harbor area. I would definitely stay here again.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mdrrar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QHW, General Manager at Comfort Hotel Wellington, responded to this review, July 7, 2013
Dear mdrrar,
Thank you for taking valuable time to give us your feedback. I am very pleased to learn that you've had an enjoyable time with us and that you found the location and facilities to your liking.
I have also taken careful note of your comments in regards to the required assistance for the stairs and the damaged carpet; this has been shared with the relevant department for their information and action. I really appreciate your feedback and look forward to another opportunity to welcome you back at CQ Hotels Wellington soon! Please contact us directly on our website and we will take care of your reservation personally.
Kind regards
Olivier Lacoua
General Manager
CQ Hotels Wellington
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (127)
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English first
Christchurch, New Zealand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 2, 2013

We often visit Wellington for quick weekend breaks and usually stay down by the harbour. This time we decided to go for a 'cheaper' option so chose the Comfort Hotel. What a good choice. The location in Cuba St was right in amongst many interesting shops and quirky eating places. Loved the character and good old fashioned charm and service. The welcome was very friendly and helpful. We had booked two twin rooms but were put into two doubles however this was quickly rectified without any problem at all. The rooms were small but adequate, very clean and loved being able to control the heating and open windows. No noisy air-con's here. We enjoyed a drink in the bar although it could do with more seating in that area.
The bed and breakfast package turned out to be excellent value. Breakfast was very nice, great to see gluten free options available without having to make special request. Looking forward to staying here again.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RunawayNights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QHW, General Manager at Comfort Hotel Wellington, responded to this review, July 4, 2013
Dear RunawayNights,
Gracious greetings from Wellington! Thank you for your recent stay with us and for taking time to write us a wonderful review! We are pleased to learn that you've enjoyed your stay with us and will continue to strive and excel to meet your expectations.
I was very pleased to read that you found the CQ Comfort Hotel provides all of the basic necessities, comfortable and well-appointed rooms in the middle of a very unique and vibrant heart of the Capital, Cuba Street.
We look forward to having you with us again in the near future! Please contact us directly on our website and we will take care of your reservation personally.
Kind regards
Olivier LACOUA
General Manager
CQ Hotels Wellington
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whanganui, New Zealand
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 27, 2013

We thoroughly enjoyed our stay at the Comfort Hotel in Wellington. First class facilities, and friendly, helpful staff who went that little bit further. The room was excellent, although another mirror in the main room would have been helpful. I liked the control we had with just a heater and windows that could be opened if necessary. Much better than central air conditioning and made for a better sleep.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KiwiskanFly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QHW, General Manager at Comfort Hotel Wellington, responded to this review, June 29, 2013
Dear Kiwistank,
Thank you for your reviews of CQ Hotels Wellington.
I am thrilled to read that you enjoyed your recent stay with us. The team takes great pride in the service they deliver and I was pleased to share your comments with them.
I look forward to the opportunity of welcoming you back to CQ Hotels Wellington again soon. Please contact us directly on our website and we will take care of your reservation personally.
Kind regards
Olivier Lacoua
General Manager
CQ Hotels Wellington
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed June 25, 2013

This hotel in Wellington's Cuba Quarter is the best location in Wellington - close to interesting cafes, restaurants and shops. Have stayed here many times and find it clean, comfortable and great value for money. Rooms are small but good for shrt stays.

I usually arrive around midnight and am welcomed by staff with chec-in quick and easy. Recommended.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mookait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QHW, General Manager at Comfort Hotel Wellington, responded to this review, June 26, 2013
Good afternoon
Thank you for taking the time to post your feedback and for your continued loyalty to the hotel. The comments you made regarding your stay with us are most appreciated and we look forward to welcoming you back to CQ Hotels Wellington hotel in the near future. Please contact us directly and we will take care of your reservation personally.
Kind regards
Olivier LACOUA
General Manager
CQ Hotels Wellington
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hastings, New Zealand
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 22, 2013

I always enjoy my stay at the Comfort Hotel, and is my favourite place to stay when Im in Wellington. Friendly staff, the hotel is warm, clean and in the heart of my favourite st Cuba. Love the facilities also, spa, pool, bar and the buffet breakfast all at a reasonable price. Ill always choose to stay at the Comfort Hotel for overnight trips to Wellington.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emma K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QHW, General Manager at Comfort Hotel Wellington, responded to this review, June 26, 2013
Dear Emma Josephine K,

Thank you for taking the time to post your feedback and for your continued loyalty to the hotel.
The comments you made regarding your stay with us are most appreciated and we look forward to welcoming you back to CQ Hotels Wellington hotel in the near future.
Please contact us directly on our website and we will take care of your reservation personally.
Kind regards

Olivier

Olivier Lacoua
General Manager
CQ Hotels Wellington
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 18, 2013

Stayed for two nights due to attending an international conference held at Wellington. We got special discount rate because of the conference. Loved walking at Cuba Street and strolling around Harbor Front as well as Wellington Conventional area. There are just in walking distance. Quite a variety of food options available at Cuba Street. The hotel is clean, equipped with the common hotel facilities and services, as well as complimentary free WiFi access for a limited of time everyday. Overall, it's as comfort as its name!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ziyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QHW, General Manager at Comfort Hotel Wellington, responded to this review, June 20, 2013
Dear ziyn,
Thank you for taking valuable time to give us your feedback. We are pleased to learn that you've had an enjoyable time with us and that you found the location and facilities to your liking. We look forward to another opportunity to be of service to you in the near future! Please contact us directly on our website and we will take care of your reservation personally.
Kind regards
Olivier Lacoua
General Manager
CQ Hotels Wellington
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whangarei, New Zealand
1 review
Reviewed June 9, 2013

Booked a good deal over the internet and stayed 3 nights. Arrived 9pm and check-in was easy.
The room was clean and comfortable with a rack to open my suitcase on and a hanging area. Iron and hairdryer were provided. There was a clever trick of needing the key-tag to make the lights go, as the keys were hanging just inside the door, they were hard to forget when I left the room. The room was serviced every day and the name of the person who did the room left on a little note. I felt this was a lovely touch. My room was back from Cuba St so that even though I arrived on the night of a big rugby game I was not disturbed by noise from the street.
I had breakfast of coffee and a pastry, one morning and it was lovely. The staff were friendly and helpful.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alison G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QHW, General Manager at Comfort Hotel Wellington, responded to this review, June 20, 2013
Dear Alison G,
Thank you for your reviews of CQ Hotels Wellington.
I am thrilled to read that you enjoyed your recent stay with us. The team takes great pride in the service they deliver and I was pleased to share your comments with them.
I look forward to the opportunity of welcoming you back to CQ Hotels Wellington again soon. Please contact us directly on our website and we will take care of your reservation personally.
Kind regards
Olivier Lacoua
General Manager
CQ Hotels Wellington
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Hotel Wellington

Property: Comfort Hotel Wellington
Address: 213 Cuba Street | Dunlop Terrace, Wellington 6011, New Zealand (Formerly The Chancellor)
Phone Number:
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 46 Hotels in Wellington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Comfort Hotel Wellington 3.5*
Number of rooms: 115
Official Description (provided by the hotel):
CQ Comfort Hotel Wellington exudes character and charm and is listed with the NZ Historical Places Trust. Blending timeless and classic architecture with modern essentials to ensure refined comfort, our rooms are cosy, flexible and have various bedding configurations to suit your style of travel. Equipped with modern ensuite bathrooms, LCD TV's and tea and coffee making facilities, these rooms offer a charming stay ideally located in the heart of vibrant Cuba Street. Complimentary Wi-Fi now included in the room rate. With shared onsite facilities, both hotels (Comfort & Quality) have access to the heated indoor swimming pool and spa, roof top sun terrace, fitness room, bar, restaurant, cafe, self-service laundry (charges apply), onsite car parking ($25 per night) and complimentary unlimited Wi-Fi. ... more   less 
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Also Known As:
Comfort Inn Wellington
Wellington Comfort Inn

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