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“Simply ghastly!”
Review of West Plaza Hotel

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West Plaza Hotel
Ranked #21 of 47 Hotels in Wellington
Reviewed January 5, 2007

This was booked as a " gold pass" hotel so what a disappointment it turned out to be ! The hotel is drab and poorly furnished. We had a stuffy smelly room with hyper compact bathroom ( shower not separate from toilet) with DIY style furniture.Luckily it was clean, the only positive tick I can give!
Outside, their ad reads :" location, comfort, style" !! Comfort? nope. Style?? This must be a joke!. Definitely overpriced and deceitful. Not good.

  • Stayed: December 2006
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
2  Thank Herculine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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435 - 441 of 468 reviews

Reviewed July 29, 2006

I stayed at the West Plaza for four nights Late July while in Wellington on business.

The hotel has a great location in the city, close to restaurants and shopping.

The staff were friendly on check-in, food from the restaurant was great, good (and quick) room service. Overall I enjoyed my stay.

there were a few things that could have been improved on. The shower in my room was very difficult to use, it took a lot of fiddling around to get any hot water! The bathroom smelt a bit mouldy, and the bed was uncomfortable. The carpets and decor look a bit jaded, if that worries you.

Generally it was a good place to stay though. This is a 3 star hotel I believe. If you want to go 5-stars, the Duxton is just a block away, otherwise (for a much lower price) West Plaza is an ok option.

  • Stayed: July 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
2  Thank veevey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Los Angeles, CA
521
Reviewed May 4, 2006

We arrived in Wellington after the sun had set, and had no room in place. We were tired and needed to be in the general area the next morning. We tried the Duxton, which looked pretty spectacular from the outside. They had no room and suggested the West Plaza. As it was just down the road we walked by to see if it was palatable. Should have asked to see a room first!
The parking area looked promising. The lobby a little less so. The staff was business like, although no one offered to bring our bags to our rooms. I guess they don't want to see your face when you get there!
After we got off the elevator, we were sadly disappointed. Several of the rooms on our floor had their doorways open, it was like a college dorm. Noisy, smelly and dirty.
If we'd had even an ounce of energy we would have tried to find other accomodations.
They are within walking distance of a pedestrian mall where we had a very good dinner and spent the rest of the evening.
The bed was horrible. The sheets were too. The only thing it had going for it was that there were no bugs.
When we checked out first thing the next morning we saw another couple who had similarly unhappy expressions on their faces.
Don't stay here. There are many other options!

Stayed: March 2006
4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Belgium
26
Reviewed February 7, 2006

The West Plaza hotel has a magnicifent location: accross the townhall right in the middle of the city. But the hotel itselfs needs a bit of renovation: no airco, old lobby,...
Nice thing to know is that on friday evening someone played the piano at the lobby...but almost nobody was listening because of the uncosiness of the place.
Rooms were basic but clean.
We had a great deal on the internet, so we didn't regret our stay!

3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2017 via mobile
Google Translation

Stayed: July 2017, traveled with family
Thank Gardel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2017
Google Translation

Room Tip: ชั้นไหนก็ดีพอ ๆ กัน ยกเว้นเลือกใกล้ ๆ lift จะได้ไม่ลำบาก ควรพิจารณาเรื่องความปลอดภัยด้วย
See more room tips
  • Stayed: April 2016, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Pairawfreestyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this reviewResponded March 20, 2017

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Reviewed March 16, 2017 via mobile
Google Translation

Stayed: March 2017, traveled as a couple
Thank Chou C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about West Plaza Hotel

Address: 110 Wakefield Street, Wellington 6011, New Zealand
Phone Number:
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#18 Luxury Hotel in Wellington
Price Range: $82 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — West Plaza Hotel 4*
Number of rooms: 102
Official Description (provided by the hotel):
In the heart of Wellington city opposite the Town Hall and Convention Centre; West Plaza Hotel offers a welcoming friendly atmosphere with 102 spacious and comfortable rooms. A short drive from the airport and ferry terminals and just a short walk to the national Museum Te Papa, the waterfront and the best shops, restaurants and entertainment the capital has to offer. Providing everything required to make your stay a comfortable and relaxed experience. Facilities include on-site car parking, 24 hour room service, flat rate wireless broadband access, tea/coffee making facilities, Sky TV and much more. Choose from 102 rooms - a combination of twins and doubles, including 6 suites.With large windows looking out to the hustle and bustle of the city. City Dining & Bar offers fresh New Zealand cuisine and a selection of boutique New Zealand wines.Choose from four versatile conference rooms; full catering, audio- visual equipment and presentation facilities are available. ... more   less 
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Also Known As:
West Plaza Wellington

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