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“dubious security” 1 of 5 bubbles
Review of West Plaza Hotel

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West Plaza Hotel
Ranked #21 of 46 Hotels in Wellington
New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“dubious security”
1 of 5 bubbles Reviewed December 13, 2009

Stayed for one night as we had a function on in the city. The outfit I chose to wear didnt have pockets, so I left my cellphone and handbag in the room. Next morning cellphone was missing, and cash from my wallet too. That in itself is distressing, but worse was when I mentioned it to the Manager, she said it couldnt possibly be a staff member. So, who could it have been ?

Stayed December 2009, traveled as a couple
Helpful?
2 Thank luckykiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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426 reviews from our community

Traveler rating
    62
    194
    128
    23
    19
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (82)
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English first
Louisville, Kentucky
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed May 13, 2009

We stayed a for a couple of nights in June. Although were very clear we had two children in tow our room was very small. Getting to the room was a chore, requiring the maneuvering through many doors and small hallways. The room ammenities were a little dated but servicable.
It was close to Te Papa and other downtown interests. The breakfast was very good. Service was good, right down to the quick taxi they found to get us to the airport. We would recommend again but there is probably something better in neighborhood.

  • Stayed June 2008, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jamesff00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunedin, New Zealand
Level Contributor
235 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
1 of 5 bubbles Reviewed April 16, 2008

I've stayed at the West Plaza twice. The first time, about 3 months ago, it was pretty good. A very cheap hotel in New Zealand's capital, right in the middle of town. A bit noisy but nothing unbearable, and for the price I thought the room was big, clean, and comfortable, with a nice view out the back.

This visit was different. The room was $20 dearer, but because I didn't specifically tell them I as travelling in a couple, they for some reason assumed I was a woman travelling alone. Because of that, they gave me a horrible, tiny twin-bed room, not big enough for any self-respecting hotel to charge for. The room was clearly the 'children's room' half of a two-room suite - but it was more expensive than my last room. And then they flatly declined to move us, saying we should've told them when we checked in that there would be two of us!
So, if you're going to stay, request at least a double bed and a room that is adult-size, for your money.

  • Liked — Location
  • Disliked — Very depressing, tiny, dismal twin-bedded room that they wouldn't change
  • Stayed April 2008, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank BiddyNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Wellington hotels

central north island-nz
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed January 2, 2008

Very handy and located near the waterfront.
Has a conference room (however you can smell cigarette smoke emitting from the air conditioning machine) and own restaurant
Reception is open to accomodate late arrivals
Lift available and parking at rear
Reasonable sized room, however the single bed was a bit small
No air conditioning, so only air flow is from front windows, in which you have to contend with the traffic noise below, so unfortunatley if you are hot and need fresh air in the middle of the hight, you have to put up with the traffice noise, and in some cases, rubbish truck and road sweeper at the early hours of the morning. Oh and it is also located next to the Fire Station. So it is preferable to request a back room.
COmfortable beds with suitable bathroom facilities for an overnight stay
Suitable for those who need a place to put your head, rather than spending more than sleeping time in this room is a stretch.
Room included beds, tv, mirror, tbale and chair, with a wardrobe.
Restaurant food was suitable and tasty, and portions were more than reasonable.
Restaurant is in the process of rennovations.
Suit: Short term stay

  • Liked — llocation and food
  • Disliked — lack of air flow in room
  • Stayed November 2007, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank 42m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed June 25, 2007

Booked a special weekend Breakaway package at this hotel and found it very good.

Our flight from Auckland down to Wellington was delayed by two hours and the hotel rang to check up when I did not arrive at the hotel on time. I arrived after midnight and still received good check-in service. The room was a decent size, bathroom was newish, decor was pretty new, the bed was a little soft for my liking otherwise the room was good.

The special package included full cooked breakfast which had the usual bacon and eggs etc and service at breakfast was very good. The big plus for this hotel was the location. Right over the road from the town hall and information centre. Short walk in one direction to Lambton Quay and main shops. Short walk in other direction to Courtney Place bars and restaurants. I would recommend this hotel to others and stay there again.

Stayed June 2007
Helpful?
2 Thank hway29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bath
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed May 14, 2007

Booked via Go Kiwi Gold package but this was by far the worst hotel I stayed in over 3 weeks.

Difficult to find as on a one way system. The car parking was in a public car park with no security and the location was right on the line with middle of the night rubbish collections.

  • Stayed May 2007, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank nuttyBath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales, UK
Level Contributor
123 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
1 of 5 bubbles Reviewed March 7, 2007

By far the worst hotel we had on our trip.

The hotel, in my opinion , is for business people only.

Behind the impressive reception area is just drab accomodation

The room was clean, but that's about the only good thing that I can say about it. It was an odd shape and it appeared to be a spare space that they converted into a room. The bed was uncomfortable and small (even by UK standards). With three pieces of luggage we had to move them about to get from one side of the room to the bathroom.

There was a tour bus staying at the hotel on the same night and talking to some of these people they seemed to give the same impression about the hotel.

  • Liked — Location
  • Disliked — Quality of accommodation
  • Stayed March 2007, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Movingmike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about West Plaza Hotel

Property: West Plaza Hotel
Address: 110 Wakefield St, Wellington 6011, New Zealand
Phone Number:
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Luxury Hotel in Wellington
Price Range (Based on Average Rates): $
Hotel Class:4 star — West Plaza Hotel 4*
Number of rooms: 102
Official Description (provided by the hotel):
In the heart of Wellington city opposite the Town Hall and Convention Centre; West Plaza Hotel offers a welcoming friendly atmosphere with 102 spacious and comfortable rooms. A short drive from the airport and ferry terminals and just a short walk to the national Museum Te Papa, the waterfront and the best shops, restaurants and entertainment the capital has to offer. Providing everything required to make your stay a comfortable and relaxed experience. Facilities include on-site car parking, 24 hour room service, flat rate wireless broadband access, tea/coffee making facilities, Sky TV and much more. Choose from 102 rooms - a combination of twins and doubles, including 6 suites.With large windows looking out to the hustle and bustle of the city. City Dining & Bar offers fresh New Zealand cuisine and a selection of boutique New Zealand wines.Choose from four versatile conference rooms; full catering, audio- visual equipment and presentation facilities are available. ... more   less 
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Also Known As:
West Plaza Wellington

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