We had a room booked for 2 nights in West Plaza and granted we did not expect a fancy boutique hotel for the price of the room, but we did expect a 4 star hotel as advertised. However, when we got in the room it was pretty clear that some of the 4 stars were missing. The air-conditioning unit had 1cm thick layer of dust on it, so there was no way you would want to switch the thing on. The shelves in the room and in the bathroom had not been recently cleaned either! We were shown another room, but unfortunately it had pretty much the same issues.
To their credit we could leave the establishment without paying any cancellation fee.
- Official Description (provided by the hotel):
- In the heart of Wellington city opposite the Town Hall and Convention Centre; West Plaza Hotel offers a welcoming friendly atmosphere with 102 spacious and comfortable rooms. A short drive from the airport and ferry terminals and just a short walk to the national Museum Te Papa, the waterfront and the best shops, restaurants and entertainment the capital has to offer. Providing everything required to make your stay a comfortable and relaxed experience. Facilities include on-site car parking, 24 hour room service, flat rate wireless broadband access, tea/coffee making facilities, Sky TV and much more. Choose from 102 rooms - a combination of twins and doubles, including 6 suites.With large windows looking out to the hustle and bustle of the city. City Dining & Bar offers fresh New Zealand cuisine and a selection of boutique New Zealand wines.Choose from four versatile conference rooms; full catering, audio- visual equipment and presentation facilities are available. ... more less
- Reservation Options:
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- Also Known As:
- West Plaza Wellington