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“Great experience”
Review of ibis Wellington

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ibis Wellington
Ranked #17 of 46 Hotels in Wellington
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2,144 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Auckland, New Zealand
Level 4 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 13, 2013

We came to Wellington for the Wearable Arts Show and wanted to stay close to the venue.
The Ibis was but a few minutes walk to the TSB Arena
We arrived before midday, were greeted by a friendly receptionist and were able to have one room right away, which was a bonus.
The rooms were plain, but were clean, with comfortable beds and good water pressure in the showers.
I did notice there was only one sports channel on the tv, which may have disappointed anyone who had hopes of watching a major live event.
The breakfasts were reasonably priced, especially as children under 12 could eat for half price.
And when the self service hot drink machine broke down, one of the staff made hot chocolate drinks for our girls when it was fixed and brought it to them at the table. It is small kindnesses like this that children remember.
Would happily stay here again.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank spenditnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWellington, Manager at ibis Wellington, responded to this review, October 21, 2013
Thank you very much for your comments. We will look forward to welcoming you back to Ibis Wellington.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Napier, New Zealand
Level 5 Contributor
98 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 13, 2013

We recently stayed at the ibis for one night mid week during the school holidays. We were very impressed with everything, the service was great and very helpful,the room was spotless and set out well. The location of the ibis is perfect, its very central, walking distance to everything.
The price was very reasonable. Next Time we are in Wellington we will definitely stay here.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shaun B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWellington, Manager at ibis Wellington, responded to this review, October 21, 2013
Thank your feedback following your stay with us at Ibis Wellington. We enjoyed your statement: 'Next time we are in Wellington we will definitely stay here.'
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunedin, New Zealand
Level 6 Contributor
115 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed October 12, 2013 via mobile

We stayed for a night. We were in room 614 and it was a great sized room. Everything was clean and the hotel is in a great location. It is not a five star hotel but for what it is it is good and the size of the rooms is excellent. Check out was at 11 am which was good.

Stayed October 2013, traveled as a couple
Helpful?
Thank AntarcticChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWellington, Manager at ibis Wellington, responded to this review, October 21, 2013
Thank you very much for your comments following your stay with us at Ibis Wellington. We were pleased you enjoyed the size of our rooms and our great location.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
Reviewed October 12, 2013

Impressed with the room and bar/restaurant as we were a bit apprehensive given a previous experience in Hong Kong. Staff were helpful and food was good. Would recommend to friends and families for location, quality & comfort.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Mike R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWellington, Manager at ibis Wellington, responded to this review, October 21, 2013
Thank you very much for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Level 5 Contributor
73 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed October 11, 2013

Stayed 5 nights on business. The room was nice and clean (with the exception of a bit of milk spilt on the floor of the fridge when I arrived, but no big deal), and the bed/pillows were comfortable. We ate at the breakfast buffet most mornings, which was decent and with good fruit options. Staff were always pleasant, polite and helpful.

Unfortunately a few issues detracted from the stay a bit. The fan in the bathroom was noisy and didn't seem to be able to be turned off, so that disturbed my sleep a bit (even with the door shut). I see from an earlier review that might be a problem with the 9th floor specifically; I don't think it has been an issue with my previous stays at the hotel. The air conditioning/heating system in the main room was also very noisy, which was a problem since it got quite chilly overnight and there was only one extra blanket.

I also wasn't a fan of the shower; water pressure wasn't very good and the temperature wasn't consistent. On one morning it wouldn't heat up and stayed cold, so I had to have a cold shower, which wasn't pleasant at all! I did appreciate though that the hotel staff were apologetic and gave me a couple of complimentary drinks vouchers. They said they hadn't had this issue before so perhaps it was just a weird one time thing. The temperature was fine the next morning, thankfully!

Apart from those reasonably minor issues the Ibis was a fine place to stay and a good base for a work trip (close to the office, lots of taxis outside, etc).

  • Stayed October 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chocmilk03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWellington, Manager at ibis Wellington, responded to this review, October 21, 2013
Thank you very much for your feedback following your time with us. You raised a number of points that we've taken on board. There is no excuse for traces of milk to be left in a room after the room had been cleaned, and we are disappointed you were not able to enjoy an undisturbed night of sleep. We are also sorry there was a noise issue with the fan in your room. This is not a consistent problem with the rooms on our 9th floor, nor is it prevalent in other parts of the hotel. Likewise, it's rare that we experience issues with water pressure or temperature, so we are sorry you encountered those things. It was pleasing to read that our team members were 'pleasant, polite and helpful'. Thank you again for your thoughts.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nelson, New Zealand
1 review
Reviewed October 10, 2013

Can't understand the need for a $50 per night bond when the hotel already has our credit card details! The hotel is a great place for a stay in Wellington, handy for shopping and restaurants..........

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Pat P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWellington, Manager at ibis Wellington, responded to this review, October 17, 2013
Thank you for your comments. It is not customary for us to hold a bond when credit card details are provided, so I apologise, as I can only assume we caused some confusion on this issue. We are pleased you found the hotel to be a great place to stay. Thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis Wellington

Property: ibis Wellington
Address: 153 Featherston Street, Wellington 6011, New Zealand
Phone Number:
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#14 Family Hotel in Wellington
#16 Business Hotel in Wellington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — ibis Wellington 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
Ibis Wellington is in the heart of the city near the bustle of Lambton Quay and walking distance to Parliament, TSB Bank Arena, Westpac Stadium and the waterfront. A Qualmark rated 3.5 star hotel with 200 contemporary guest rooms; Ibis Wellington's quality has been recognised with international ISO 9001 and its environmental commitment with ISO 14001. Vivant! Restaurant and Bar is open for breakfast, lunch and dinner. It's the perfect casual dining venue. Limited secure parking is available at the hotel for guests. Ibis Wellington is part of AccorHotels New Zealand. ... more   less 
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Also Known As:
Ibis Wellington Hotel Wellington
Accor Wellington

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