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“Shame about request ignored!”

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Amora Hotel Wellington
Ranked #7 of 47 Hotels in Wellington
Certificate of Excellence
Reviewed March 29, 2013

Our stay at amora could have been more enjoyable if our request for a harbour view had have been granted. Instead we were given a room on the second floor, the first floor of rooms and the hotel definitely was nowhere near full. I did not feel the reception staff were very welcoming either.
The room was clean and quiet considering it is on a main road but not nice looking out on a wall of a building when we could have experienced a lovely view.
The hotel is handy to Courtney place for eating out and te papa museum is across the road.
The pillow menu is a nice touch.
The porter was so much more welcoming than the reception staff.
Parking is expensive here.
Would have returned here in the future it our request for a harbour view had been considered, but will look elsewhere in future as it is not cheap to stay here.

  • Stayed: March 2013, traveled as a couple
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Thank sandandsealovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmoraHotelWellington, General Manager at Amora Hotel Wellington, responded to this reviewResponded April 3, 2013

Dear sandandsealovers,

Thank you for providing a review. I have noted your comments in relation to the service of our reception staff and will address the issues that you have raised. I was pleased to read however that you found your room clean and quiet, and that you enjoyed the use of the pillow menu, which has become a popular facility for our guests. I do hope you will consider a return visit in the future.
Regards,
Liam Craughwell, General Manager

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820 - 826 of 1,187 reviews

Reviewed March 27, 2013

Despite being quite clearly a businees hotel we enjoyed our two night stay whilst there on holiday.
The staff were efficient and helpful to our needs.
The room was spacious, clean and tidy - we had a harbour view which was nice.
Good proximity to the main eating/drinking areas on Courtenay Place as well as the shops and sites.

  • Stayed: March 2013, traveled as a couple
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Thank Mr_Mojito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmoraHotelWellington, General Manager at Amora Hotel Wellington, responded to this reviewResponded April 3, 2013

Dear Mr_Mojito,

I am pleased to read that your stay met your expectations, especially in terms of service and cleanliness which are areas where we provide a lot of training and particular attention here at the Amora Hotel. I appreciate your feedback and I do hope you get the opportunity to visit us again soon.
Regards,
Liam Craughwell, General Manager

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Reviewed March 23, 2013

This is clearly a business hotel but was OK for us on a holiday trip to Wellington.....breakfasts as always at hotels are expensive but there are plenty of cafes nearby..one night breakfast was included but of course not the Flat White!!
Spacious room, clean and quiet despite next to main road.

Room Tip: Keep high here rahter than ground level although still was quiet at level 5.
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  • Stayed: March 2013, traveled as a couple
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Thank Dazelem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmoraHotelWellington, General Manager at Amora Hotel Wellington, responded to this reviewResponded March 24, 2013

Dear Dazelem,
Thank you for providing feedback of your stay, which assists us in making improvements where needed. It was good to read that you found your room quiet, clean and spacious, and I hope you can visit us again soon.
Regards,
Liam Craughwell,
General Manager

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Reviewed March 18, 2013

Had a great stay at Amora Hotel in Wellington. Very professional and efficient staff; beautiful and well maintained rooms; great harbour view and LOVED the 'pillow menu' where you can select your desired pillow (hypo-allergic / down / whatever) :)
Didn't get to sample their food but for a one night stay close to all the touristy things in the centre of Wellington - this was a perfect choice.

Room Tip: Ask for a newly refurbished room as high up as possible with harbour view.
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  • Stayed: March 2013, traveled as a couple
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Thank SuneLeRenard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmoraHotelWellington, General Manager at Amora Hotel Wellington, responded to this reviewResponded March 24, 2013

Dear SuneLeRenard,
It was a pleasure to read that you had such a positive experience during your stay, and that you made use of our 'pillow menu' which I hope helped to achieve a great night's sleep! I do hope you get to visit us again soon, and perhaps get the opportunity to sample the dining that we have on offer in our Grill Restaurant.
Regards,
Liam Craughwell,
General Manager

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Reviewed March 16, 2013

We have stayed at the Amora several times over the last decade, and love the proximity to the water, shops, cafes, Te Papa Museum, City Art Gallery and Oriental Bay. Our room on the 8th floor was spacious and comfortably furnished with a king bed, writing desk overlooking the harbour, and lounge chair with footstool, also beside the window. The bathroom was a good size, with a bath as well as a separate shower. A hair dryer, iron and ironing board are supplied. The fridge contained a selection of wines, beers and non-alcoholic drinks, all reasonably priced. Tea and coffee making facilities were also in the room. We found the staff friendly and helpful, from the front desk to the restaurant's Maitre d'. We ate only breakfasts in the restaurant, where there was a wide selection of continental or cooked foods. The house keeping service was very good, but there is no turn-down service in the evenings, which doesn't worry us. Our bags were quickly stored when we arrived before the check-in time, and when we checked out. Taxis were always standing in the hotel driveway, and the airport is an easy 20 minutes away along the waterfront. We will stay here again, especially because we love watching the ships berthing, the dragon boats and rowing skiffs practising, and yachts and launches coming and going from the nearby marina.

Room Tip: Rooms on the higher floors would have the best harbour views.
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  • Stayed: March 2013, traveled as a couple
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Thank Cadarnle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmoraHotelWellington, General Manager at Amora Hotel Wellington, responded to this reviewResponded March 24, 2013

Dear Cadarnle,
I appreciate you taking the time to write your review, and was delighted to read that your experience here was a pleasant one and that you enjoyed our prime location, the service of our staff, and the decor and set up of your room. We look forward to welcoming you back in the near future.
Regards,
Liam Craughwell,
General Manager

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Reviewed March 16, 2013

Stayed at the Amora for a few nights and it was a very good hotel, but the room I had was a little dated, but is a reasonable hotel. The Internet prices are very high, but there is free wi-fi in many areas of Wellington, as I learned from a previous review. It is close to the centre of Wellington and many cafes and restaurants. The staff are not overly friendly, but aren't overly helpful.

Room Tip: Try to get a waterfront view
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  • Stayed: March 2013, traveled on business
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Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmoraHotelWellington, General Manager at Amora Hotel Wellington, responded to this reviewResponded March 24, 2013

Dear Mark M,
Thank you for providing a review of your stay. I was surprised and disappointed to read of your experience with the level of service you received from our staff, as this is an area that we generally get very good feedback. I do appreciate your comments and will address this issue with my team. I hope you will consider a return visit in the near future.
Regards,
Liam Craughwell,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 9, 2013

My wife & I stayed in the Amora for 3 nights (March 7-10) & once again enjoyed the hotel and all it`s facilities.Staff extremely helpful, 24hour menu good selection, Freyburg swimming pool close by. A minute or so from the waterfront and maybe along the front 10 mins to cbd. The museum very close as is the shopping area in Courtney/Cuba Streets,theatre,cinemas,Michael Fowler centre.
Views of the city & harbour uninterrupted.We have actually been taking our grandchildren and now great grandchildren to this hotel for over 25years from memory! usually on a `special`when available

Room Tip: We have no complaints as we usually have a room on a higher floor.
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  • Stayed: March 2013, traveled as a couple
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Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmoraHotelWellington, General Manager at Amora Hotel Wellington, responded to this reviewResponded March 10, 2013

Dear John D,
It was lovely to read of your family's longstanding history with our hotel. It is always a pleasure to receive such positive feedback from our guests, especially those who have been returning regularly and who know the hotel so well. We look forward to welcoming you back over the next 25 years!
Regards,
Liam Craughwell, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amora Hotel Wellington

Address: 170 Wakefield Street, Wellington 6011, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Luxury Hotel in Wellington
#9 Romantic Hotel in Wellington
#11 Business Hotel in Wellington
Price Range: $133 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amora Hotel Wellington 4*
Number of rooms: 192
Official Description (provided by the hotel):
This fabulous, downtown hotel redefines superior comfort and luxury with contemporary style in the capital city. Nearly all the rooms command unobstructed views of Wellington Harbour and/or the city and we’re located right in the arts and entertainment precinct. The hotel's rooms are spacious with 192 Deluxe Rooms, Club Rooms and Club Suites, featuring all the luxuries you would expect from a leading international hotel. Our Club Rooms are located on the top floor and assure stunning harbour views, superior in-room amenities and access to the exclusive Club Lounge for complimentary refreshments and a gourmet breakfast. ... more   less 
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Also Known As:
Duxton Hotel Wellington

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