We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Pleasant Stay”
Review of Novotel Wellington

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Novotel Wellington
Ranked #12 of 46 Hotels in Wellington
GreenLeadersSilver level
Reviewed November 9, 2012

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MenagerieMeg
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovotelWellington, General Manager at Novotel Wellington, responded to this reviewResponded November 11, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Write a Review
Reviews (2,043)
There are newer reviews for Novotel Wellington
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,391 - 1,397 of 2,043 reviews

Reviewed November 5, 2012

If you're going to be in Wellington for just a short time and need to be in the heart of the city, the Novotel is as good a place as any. It's clean, modern, and the staff is quite friendly. However, we also needed to work on a few things on our laptop, and the surcharge for internet access was ridiculously high. Brunch the next morning was pretty good, but again, it was overpriced.

Room Tip: A room with a view will cost extra.
  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Queenmarti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelWellington, General Manager at Novotel Wellington, responded to this reviewResponded November 8, 2012

Dear Queenmarti,
Thank you for taking the time to provide us with your feedback. The comments you made are very much appreciated and we look forward to being of service again in the near future.
Regards
Philip Hilton
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mischa3000
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovotelWellington, General Manager at Novotel Wellington, responded to this reviewResponded November 6, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 3, 2012

My group of three stayed in this property for 3 nights while discovering the area. We found it to be centrally-located in the city, close enough to walk to the waterfront, the museum, restaurants and to experience the fun of the Rugby 7's that were being held while there.

  • Stayed: February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jimmclendon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelWellington, General Manager at Novotel Wellington, responded to this reviewResponded November 6, 2012

Dear Jimmclendon,

Thank you for taking the time to post such great feedback, we very much appreciated it and look forward to seeing you back in the hotel at some stage in the near future.
Regards
Philip Hilton
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2012

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pammie485
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovotelWellington, General Manager at Novotel Wellington, responded to this reviewResponded November 4, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 30, 2012

We stayed 2 nights at the Novotel Wellington late in October 2012. No complaints at all. Good sized room, service fine. Conveniently situated. Breakfast included in the deal, which I got via my Accor Advantage Plus membership. We had one dinner in the hotel. Nothing wrong with it, but we would have found it expensive if we hadn't got 50% off the price of the food via my Accor card. Will stay there again - we are usually in Wellington at least once a year. We have often stayed at the Ibis in Wellington, but we prefer the Novotel, and there is often minimal difference in price if I get an Accor member deal.

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank roaming_kiwi58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelWellington, General Manager at Novotel Wellington, responded to this reviewResponded October 31, 2012

Dear Roaming_kiwi58,
Thank you for taking the time to provide us with your feedback following your recent stay. It was pleasing to read you enjoyed your time with us and were able to access our special Advantage Plus membership offer and associated benefits.
We look forward to being of service again in the near future.
Regards
Philip Hilton
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2012

You're better off not staying here if a reliable internet connection is important to your travels -- be it for work emails or planning your holiday.

Yes, there is 30 min of free internet in the lobby. But in your room they charge $30/day for connectivity which glacially slow (when on at all). For reference, I live in Rwanda and I have faster internet there. Pretty surprising.

A hotel in the central business district of the capital of a developed nation can and should do better.

Stayed: October 2012, traveled as a couple
Thank MarkP_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelWellington, General Manager at Novotel Wellington, responded to this reviewResponded October 31, 2012

Dear MarkP_9,
Thank you for posting your feedback following your recent trip to Wellington. It is disappointing to read your comments with regards the internet performance and I can only apologise again for the inconvenience caused. We have raised your concerns with our external provider and are working with them in reviewing the speed of service throughout the hotel.
Once again thank you for taking the time to provide us with your feedback.
Regards
Philip Hilton
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Wellington hotels
0.1 mi away
ibis Wellington
ibis Wellington
#17 of 46 in Wellington
2,174 reviews
0.1 mi away
InterContinental Wellington
0.3 mi away
Rydges Wellington
Rydges Wellington
#7 of 46 in Wellington
1,884 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Copthorne Hotel Wellington Oriental Bay
0.0 mi away
James Cook Hotel Grand Chancellor
0.3 mi away
Bolton Hotel Wellington
Bolton Hotel Wellington
#3 of 46 in Wellington
1,399 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Wellington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Wellington

Address: 133 The Terrace, Wellington 6011, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Wellington
#8 Business Hotel in Wellington
#9 Family Hotel in Wellington
#11 Romantic Hotel in Wellington
#12 Luxury Hotel in Wellington
Price Range: $119 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Wellington 4.5*
Number of rooms: 139
Official Description (provided by the hotel):
Enjoy contemporary style in the centre of the capital city at Novotel Wellington. An international 4.5-star plus hotel conveniently located in the heart of the city providing outstanding service for all guests to ensure their stay is an enjoyable and memorable experience. All 139 rooms contain modern comfortable décor, plush bedding, LCD TV, iPod/iPad docking station, connectivity panel, cabled and WiFi internet (charges apply). Hotel facilities include a gymnasium, Caucus Restaurant and Bar, an executive boardroom, and two Mac stations in the lobby for guests use. The hotel has direct lift access to Lambton Quay, Wellington's premier shopping precinct and is perfectly located for all business and holiday needs. It's just minutes away from the capital city's popular attractions including the Cable Car, Parliament, Te Papa and the waterfront. As well as offering easy access to transport, Novotel Wellington offers valet parking for guests and complimentary car parking for hybrid vehicles. Novotel Wellington is part of AccorHotels New Zealand. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Hotels.com, ACCOR, Expedia, Orbitz, Travelocity, TripOnline SA, Hotwire, Cancelon, HotelQuickly and Evoline ltd so you can book your Novotel Wellington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Wellington Hotel Wellington
Accor Wellington
Wellington Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing