We stayed at the hotel from News Years Eve for a couple of days. The hotel has had a recent facelift but unfortunately the service was a little slow at times. Considering it was the new year coming up they only had one person the front desk. On checkout there was no concierge or porter so we had to lug our 5 bags downstairs ourselves. Not good considering we had been travelling for 2.5 weeks! Our room was on the 24th floor & I though it was strange that they had a wind-out window partly open at the end of the corridor. It wasn't a small one either, we did try closing it but to no avail. Not even the staff could do anything about it! The fact that there were howling winds didn't make it any easier..Surviving that however, the meals were good & the room was large, spacious & clean. The only pitfall was the lack of service but I guess some staff didn't want to work over the holidays. Breakfast was offered in the mornings & the staff there were wonderful. A large spread was put on
The hotel is located in the Lambton Quay district which is great for shopping but unfortunately most stores were closed because of the public holidays. However it was a short walk to Courtney Place & the tourist attractions are also a close walk. All in all you get what you pay for.
- Official Description (provided by the hotel):
- The James Cook Hotel Grand Chancellor is located in the heart of Wellington City and features a unique thoroughfare between the leading retail district of Lambton Quay and business hub of The Terrace. The hotel features 268 accommodation rooms, two restaurants and bars, and a complimentary in-house gymnasium. High-speed internet connectivity is available throughout the hotel and the exclusive 26th floor Club Lounge offers the pinnacle of executive comfort with complimentary full buffet breakfasts, evening bar service and a business centre with spectacular harbour views. For meetings and events, the Hotel has a diverse selection of eight meeting and conference rooms, catering for up to 350 delegates. The entire conference floor and Whitby's Restaurant can also be utilised for large events and tradeshows for up to 600 guests. The hotel offers fresh, modern facilities along with a state of the art sound system. The dedicated Functions team are on hand to provide advice, information and ideas along with professional and friendly assistance. Experience the highest standards of service at Wellington's definitive accommodation and conference venue; the James Cook Hotel Grand Chancellor. ... more less
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- Also Known As:
- James Cook Wellington