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All reviewslambton quaygreat locationvalet parkingcentral locationcable carbit datedbuffet breakfastthe club loungeeasy accesspleasant staygood sizebusiness tripwould stay againte papanew zealandliftbath
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Reviewed May 7, 2014

love this hotel, its the second time iv stayed here and i wouldnt stay anywhere else when im in Wellington,
its close to waterfront, TSB arena, ice rink, Te papa, Courtney and Cuba.
hotel is clean, comfortable beds, has great showers, mini bars, is reasonably priced considering how close to everything it is. the staff were amazing also. and yum food from room service.
as i said, id never stay anywhere else, would recommend to anyone.

  • Stayed: May 2014, traveled with friends
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Thank cherrydreadful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2014

Stayed here for a girls night on May 14. We were in the City suite on the 25th floor which had a fantastic view.
The suite was large and roomy and light, with an incredibly comfortable bed (super king) and was very clean. The club lounge provided a good place to get out from the room without leaving the hotel and had a good selection of beverages. The staff member in the lounge as well as Ashley at the check in counter were fantastic. I would stay here again - the reason I gave the hotel a 4 was because the decor wasn't modern (however it wasn't dated) and because we only had 4 spoons in our room and no other cutlery which was a hassle when we were trying to cut cheese. Definitely recommend the James Cook for a nice weekend away!

  • Stayed: May 2014
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Thank Travellersamm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveJMartin, General Manager at James Cook Hotel Grand Chancellor, responded to this reviewResponded May 6, 2014

Hello Travellersamm

Thank you for your positive review. I’m pleased that you enjoyed your stay with us and your experience in our Club Lounge – we look forward to welcoming you back soon.

Kind regards

Steve Martin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2014

I stayed 1 night in Room 1501, a beautiful, quiet, clean, spacious room w/ 2 double beds w/ plump pillows and nice linens, great bath w/ tub & shower, AC, easy chair & floor lamp, closet, minibar, coffee/tea setup, good reading lights above the beds. Because Wellington is hilly, 1501 was about 4 floors above the street when you looked out the window. Both dinner & breakfast buffets were very good, and the bar was great for a drink or coffee. Central location downtown near the cable car, shopping and restaurants. I'd definitely stay here again.

  • Stayed: April 2014, traveled with friends
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Thank Retirada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveJMartin, General Manager at James Cook Hotel Grand Chancellor, responded to this reviewResponded May 6, 2014

Hi Retirada

Thank you for taking the time to write and post your review – I’m glad that you enjoyed our rooms as well as Whitby’s buffet. We all look forward to welcoming you back in the near future.

Kind regards

Steve Martin
General Manager

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Reviewed May 4, 2014

Me and my girlfriend checked in to James Cook in Wellys on the 3/5/14 for 2 nights and was greeted by a warm young friendly and professional lady called Lesley who was happy to check us in even thou we arrived at 12pm.We received a free upgrade to a higher floor and we opted for club lounge access on the 26th floor which included free canapés and drinks 5-7 alcoholic and non alcoholic and snacks all day long plus 1000mb free wifi ohh and not to forget the fantastic buffet breakfast with the biggest selection I've ever seen and i do travel very frequently it was pretty awesome.The hotel is situated in the best location in wellington with a lift going directly down to Lambton quay.

DONT BE SILLY LIKE US AND PAY ACCOR/HILTON PRICES WHEN YOU GET BETTER AT A LOWER PRICE RANGE CHAINED HOTEL!!!

Overall had a fantastic stay and WILL return next time in Wellington,clean friendly warm modern everything you need for a great weekend away.

thanks to all the staff for making this special!!

Room Tip: Rooms are best that don't have interconnecting doors to neighbours can be noisy,unless thats what you want if you can leave the kids in the next room its ideal.
  • Stayed: May 2014, traveled as a couple
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Thank offshorescaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2014 via mobile

The hotel is nice and very well located. Rooms are nice. The breakfast was average and busy hotel. The lady at the breakfast insisted to charge for the breakfast although it was included in our package and prepaid. The reception sorted this out on seeing the voucher however it did waste some time.

Stayed: May 2014, traveled with friends
Thank Karan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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