I stayed here for 1 night on business with a group of collegues in July 2013.
The service at check in was terrible even though we were the only 3 people checking in at the time - the first staff member who "helped us" got distracted halfway through and disappeared, only for the other staff member on the desk to take a few minutes realising we were unattended to and then also offering to "help". We were asked for the same info, credit card etc that we had already provided. This was unnecessary and slowed the check in procedure down greatly.
The rooms are dated and you can hear the water/taps/shower from the other rooms. The hallways were also noisy and foot traffic could be heard from within the room.
The continental breakfast is horribly over priced for what was on offer.
The only redeeming factor about this hotel is its locality and valet parking.
- Official Description (provided by the hotel):
- The James Cook Hotel Grand Chancellor is located in the heart of Wellington City and features a unique thoroughfare between the leading retail district of Lambton Quay and business hub of The Terrace. The hotel features 268 accommodation rooms, two restaurants and bars, and a complimentary in-house gymnasium. High-speed internet connectivity is available throughout the hotel and the exclusive 26th floor Club Lounge offers the pinnacle of executive comfort with complimentary full buffet breakfasts, evening bar service and a business centre with spectacular harbour views. For meetings and events, the Hotel has a diverse selection of eight meeting and conference rooms, catering for up to 350 delegates. The entire conference floor and Whitby's Restaurant can also be utilised for large events and tradeshows for up to 600 guests. The hotel offers fresh, modern facilities along with a state of the art sound system. The dedicated Functions team are on hand to provide advice, information and ideas along with professional and friendly assistance. Experience the highest standards of service at Wellington's definitive accommodation and conference venue; the James Cook Hotel Grand Chancellor. ... more less
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- Also Known As:
- James Cook Wellington