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Grand Mercure Wellington Central City Apartments
Ranked #27 of 46 Hotels in Wellington
Balclutha, New Zealand
Level Contributor
78 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Top Spot”
Reviewed August 31, 2013

We stayed for one night at the end of our North Island tour and found the place to be amazing. The room was magnificent although a generator type noise on the roof I found irritating especially at night. That said, I could find no other fault with the room or the staff who were most helpful. Whilst there is no restaurant available, staff were more than willing to point us to the best Wellington had to offer.

Room Tip: We chose a room with a view of Wellington Harbour which was well worth a few dollars extra.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Mercure W, Front Office Manager at Grand Mercure Wellington Central City Apartments, responded to this review, August 31, 2013
Dear John T

Thank you for taking the time to post such great feedback, we very much appreciate the comments you made and hope to see you again in the near future.

Kind Regards
Ankit Nagpal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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537 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
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English first
New Zealand
Level Contributor
18 reviews
8 hotel reviews
Reviewed August 30, 2013 via mobile

Solo trip to Wellington. Good deal on wotif. Nice apartment w separate bedroom. Minimal noise and ideal location. Television viewing not ideally arranged but didn't matter as I was away most of the time. Two night stay worked out well

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Mercure W, Front Office Manager at Grand Mercure Wellington Central City Apartments, responded to this review, August 31, 2013
Dear Susan M

Thank you for taking the time to post your feedback.

The comments you made regarding your stay with us are most appreciated. It is always a pleasure to receive positive feedback from guests who have enjoyed their stay.

We hope to be of service again in the near future.

Regards
Ankit Nagpal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nelson, New Zealand
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 28, 2013

Great hotel, very clean, service good and one bedroom apartment had everything needed all in a great location central to everything. Stayed for 3 nights - will stay here every time I travel to Wellington now.

Room Tip: Ask for a apartment with kitchen
See more room tips
  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wendy19612013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Mercure W, Front Office Manager at Grand Mercure Wellington Central City Apartments, responded to this review, August 31, 2013
Dear Wendy19612013

Thank you for choosing to stay with us recently and for taking the time to post your feedback.

The comments you made regarding your stay with us are most appreciated. It is always a pleasure to receive positive feedback from guests who have enjoyed their stay here at the Grand Mercure Wellington.

We look forward to welcoming you back to the hotel in the near future.

Regards
Ankit Nagpal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 27, 2013

We found the Grande Mercure to be very tidy and clean. The service was fantastic. There was only one problem, the fan in the bathroom was really loud and carried on for 15 minutes after the light had been switched off. A small issue really.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Keely T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Mercure W, Front Office Manager at Grand Mercure Wellington Central City Apartments, responded to this review, August 31, 2013
Dear Keely T

Thank you for taking the time to post such great feedback, we very much appreciate the comments you made and hope to see you again in the near future.

Kind Regards
Ankit Nagpal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
219 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed August 27, 2013

We have stayed twice, both times in September (winter). Each time in a one-bed apartment overlooking the harbour. The kitchen is small, and adequate. Similarly the bathroom. And in common with most of New Zealand, the heating is poor and windows drafty.
Location in the centre of town is great with buses and taxis at the corner.
Recommend shopping at New World on the harbour front (15 mins walk).

Room Tip: Pay the extra for a harbour view.
See more room tips
  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robin042042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Mercure W, Front Office Manager at Grand Mercure Wellington Central City Apartments, responded to this review, August 31, 2013
Dear Robin042042

Thank you for choosing to stay with us recently and for taking the time to post your feedback.

The comments you made regarding your stay with us are most appreciated and we look forward to welcoming you back to the hotel in the near future.

Kind Regards
Ankit Nagpal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 25, 2013

We stayed for 2 nights in a 1 bed apartment.

Staff where extremely friendly and helpful across the board, the best you could find and they are very lucky to have them.

However the apartment was terrible. We do not complain or write reviews ever but here goes.

Our apartment on level 7 had a basin which looked like it was a meth lab at some point. It badly needed replacing, it was disgusting. The bed bowed in the middle like it has seen too many passionate nights and needed replacing. There was once a television in the bedroom of the apartment but it was obviously never replaced when it was broken/stopped working/was stolen etc.

All in all, a run down place that needs looking after and some money spent and not deserving of a major hotel chain name. Or they could do nothing and turn it into a backpackers because that is how it will end up in 10 years the way its going.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank InverellBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Mercure W, Front Office Manager at Grand Mercure Wellington Central City Apartments, responded to this review, August 31, 2013
Dear InverellBrisbane

Many thanks for your feedback of you recent stay at the Grand Mercure Wellington. I am disappointed that some aspects of your stay have not met our usual standard and I apologize for the inconvenience caused. I have passed on your comments to my team and be rest assured issues pointed out have been addressed. It is our hope that we have an opportunity to better serve you in the future.

Kind Regards,
Ankit Nagpal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Wellington hotels

Auckland Region, New Zealand
1 review
Reviewed August 23, 2013

nice room and servive but i think the signage could have been better because i drove past it twice and saw a small sign and being on a 1 way street made it awkward but once we found the service was good

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank smartdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Mercure W, Front Office Manager at Grand Mercure Wellington Central City Apartments, responded to this review, August 31, 2013
Dear smartdad

Many thanks for taking time out to post a review for your stay. We are pleased to hear that you enjoyed your stay with us and had a really good experience.
We look forward to welcome you in near future.

Kind Regards
Ankit Nagpal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Mercure Wellington Central City Apartments

Property: Grand Mercure Wellington Central City Apartments
Address: 130 Victoria Street | Te Aro, Wellington 6142, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Wheelchair access
Hotel Style:
#20 Luxury Hotel in Wellington
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Mercure Wellington Central City Apartments 4*
Number of rooms: 54
Official Description (provided by the hotel):
You're in the heart of it all, 5 minutes to everywhere you want to be. Our very warm welcome and personal service will make you feel at home, while outside the front door the very best of Wellington awaits, right in the heart of all the shopping, entertainment and business districts. Central City Apartment Hotel features superb, modern, spacious apartment style hotel studio, 1 & 2 bedroom apartments with the best city & harbour views. ... more   less 
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Also Known As:
Central City Apartment Wellington
Hotel Central City Apartment

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