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“In the heart of the city..great location”

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Mercure Wellington Central City Hotel and Apartments
Ranked #28 of 46 Hotels in Wellington
Reviewed May 17, 2013

Overall our experience was very good. Stayed for 3 nights in a 2 bdrm apt. Staff at reception were very courteous, friendly & welcoming. The only thing that let them down slightly was the servicing & stocking of apt. No tea bags restocked, dirty towels not taken away etc however this was the only problem. We enjoyed our stay otherwise. Will be back.

  • Stayed: May 2013
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Thank nicoleleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Mercure W, Front Office Manager at Mercure Wellington Central City Hotel and Apartments, responded to this reviewResponded May 22, 2013

Dear nicoleleo ,

Thank you for your review. I am pleased to read that you enjoyed your stay as well as the hotel facilities. I have also taken careful note of your comment in regards to the housekeeping this has been forwarded to the Executive Housekeeper for her review. Thank you for bringing this to my attention.
I do hope to have the opportunity to welcome you back to Grand Mercure Wellington again in the future.

Kind Regards
Ankit Nagpal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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402 - 408 of 556 reviews

Reviewed May 17, 2013

Stayed here with my partner on our last couple of nights in nz. Hotel is in a convenient location however quite small. 2 chairs, table up against the wall. Had a great view of people working in their offices. Novelty to have a microwave and proper crockery though so was an added bonus.

Friendly staff, small bed but tolerable. Could hear the neighbours on both sides quite clearly so evidently walls are paper thin. Questionable lift. The bathroom is massive but the shower does saturate you and everything else when trying to set the temp.

Not a bad hotel but better hotels for your $$ in the area.

Stayed: May 2013, traveled as a couple
Thank emzz_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Mercure W, Front Office Manager at Mercure Wellington Central City Hotel and Apartments, responded to this reviewResponded May 22, 2013

Dear emzz_12

Thank you for your review. We are pleased to see that you enjoyed your stay as well as the hotel facilities. We do hope we have the opportunity to welcome you back to Grand Mercure Wellington again in the future.

Kind regards
Ankit Nagpal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2013

I found a bargin on the website and had no idea what I was in for, this hotel exceeded all my expectations for the price we paid, we had a fantastic night with great service and facilities thanks heaps

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank ejfishus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Mercure W, Front Office Manager at Mercure Wellington Central City Hotel and Apartments, responded to this reviewResponded May 22, 2013

Dear ejfishus

Many thanks for your feedback for your recent stay at the Grand Mercure Wellington, I am glad that you enjoyed your stay with us.
I have passed on your comments to our team and it definitely motivates all of us to provide more consistent good quality service for all our guest.

We look forward to welcome you in near future.

Kind Regards
Ankit Nagpal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2013

Really suprised with the value this place gave. It is refurbished. It has a nice kitchentte, large bathroom and separate bedroom. I had a terrific view. The TV was shared between the lounge and bedroom which was fine in the lounge but harder to see it from your bed though not a big problem. Really enjoyed being able to go to Les Mills Gym as part of the price. Wifi $10 for 1 gig was the best way to go and so used it for the three days I was there. Would certainly stay there again if I could get a similar room as it is an easy walk to everywhere. Friendly staff.

  • Stayed: May 2013, traveled on business
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Review collected in partnership with Accorhotels.com
Thank Ararua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Mercure W, Front Office Manager at Mercure Wellington Central City Hotel and Apartments, responded to this reviewResponded May 22, 2013

Dear Ararua

Many thanks for your feedback for your recent stay at the Grand Mercure Wellington, I am glad that you enjoyed your stay with us.
I have passed on your comments to our team and it definitely motivates all of us to provide more consistent good quality service for all our guest.

We look forward to welcome you in near future.

Kind Regards
Ankit Nagpal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2013

This hotel is in a splendid location. There are many a Resturant surrounding with choices from high end to good old Maccas! The bed was one of the nicest I have ever experienced.

Whilst the apartment name suggests it might house kitchen facilities there is just tea and coffee,a microwave, toaster and plates etc which was certainly all we needed.

The bathroom and shower was great!

Staff were friendly and helpful i would Highly recommend to all.

  • Stayed: April 2013, traveled as a couple
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1  Thank Pachkilo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Mercure W, Front Office Manager at Mercure Wellington Central City Hotel and Apartments, responded to this reviewResponded May 22, 2013

Dear Pachkilo

Many thanks for your feedback of your stay at the Grand Mercure Wellington, we are really glad that you enjoyed your stay; I have passed on your positive comments to all our staff members as it encourages all of us to do much better for all our guests.
We look forward to welcome you in near future.

Kind Regards
Ankit Nagpal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2013

The room was a bit small but totally adequate for our one night stay in the heart of the city. Excellent location and nice bars/restaurants nearby. Staff were friendly and helpful. Appreciated that it was a small serviced apartment not a large Accor property in a very good location.

  • Stayed: April 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
1  Thank MescaleroBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Mercure W, Front Office Manager at Mercure Wellington Central City Hotel and Apartments, responded to this reviewResponded May 7, 2013

Dear MescaleroBob

Many thanks for your feedback for your recent stay at the Grand Mercure Wellington, I am glad that you enjoyed your stay with us.
I have passed on your comments to our team and it definitely motivates all of us to provide more consistent good quality service for all our guest.

We look forward to welcome you in near future.

Kind Regards
Ankit Nagpal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2013

I have stayed at this hotel a few times now. It is very centrally located just a few minutes walk from the airport bus stop and central to Wellington. There are plenty of dining options in the area so the lack of a restaurant in the hotel is no problem. Staff are friendly and helpful and rooms are maintained to a good standard. I stayed in a 1br apartment. Seemed a bit unusual to have the TY in the bedroom rather than the lounge. Despite the central location the hotel is very quiet.

  • Stayed: May 2013, traveled on business
    • Value
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Review collected in partnership with Accorhotels.com
Thank GrantAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Mercure W, Front Office Manager at Mercure Wellington Central City Hotel and Apartments, responded to this reviewResponded May 7, 2013

Dear GrantAuckland

We very much appreciate your comments regarding your stay at the Grand Mercure Wellington Central City Apartments. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Ankit Nagpal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Wellington Central City Hotel and Apartments

Address: 130 Victoria Street | Te Aro, Wellington 6142, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Wheelchair access
Hotel Style:
#20 Luxury Hotel in Wellington
Price Range: $83 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Wellington Central City Hotel and Apartments 4*
Number of rooms: 54
Official Description (provided by the hotel):
You're in the heart of it all, 5 minutes to everywhere you want to be. Our very warm welcome and personal service will make you feel at home, while outside the front door the very best of Wellington awaits, right in the heart of all the shopping, entertainment and business districts. Mercure Wellington Central City Hotel and Apartments features superb, modern, spacious apartment style hotel studio, 1 & 2 bedroom apartments with the best city & harbour views. ... more   less 
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Also Known As:
Central City Apartment Wellington
Hotel Central City Apartment

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