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“GReat location!” 5 of 5 bubbles
Review of Grand Mercure Wellington Central City Apartments

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Grand Mercure Wellington Central City Apartments
Ranked #28 of 46 Hotels in Wellington
Auckland Central, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“GReat location!”
5 of 5 bubbles Reviewed November 14, 2012

Great hotel for its location, great value! Friendly staff.Clean rooms.have a few promos during your stay like free glass of wine when you dine etc etc
Got disturbed around 2 am with someone knocking hard on the door and yelling "open the door"... apart from that, was great!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank neumanas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CCAH, Manager at Grand Mercure Wellington Central City Apartments, responded to this review, November 18, 2012
Dear Neumanas,
Thank you for taking the time to submit a review following your recent stay with us. I was pleased to read that you had a enjoyable stay with us and will ensure I share your comments with the team which act as motivation to us all. I hope we can welcome you back to the hotel in the near future

Kind Regards
Subodh Ekka
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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522 reviews from our community

Traveler rating
    73
    207
    147
    65
    30
See reviews for
87
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134
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Any
English first
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 11, 2012

I stayed in the hotel for two nights in my visit to Wellington and i found this hotel situated in the ideal location,heart of the city.It was great value for money to stay here.I stayed here in one bedroom apartment and the room was tidy and very clean.The bed in the room was very superb comfy.The hotel staff was very friendly and helpful.I would love to stay in your hotel in my next visit to Wellington.

Room Tip: Excellent location and clean rooms.
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank abha_khanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CCAH, Manager at Grand Mercure Wellington Central City Apartments, responded to this review, November 18, 2012
Dear Abha_Khanna,
Many thanks for posting your comments. We appreciate all feedback very much and glad that you enjoyed your stay with us, the team and I look forward to welcoming you back at Grand Mercure Wellington.

Kind Regards
Subodh Ekka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northland Region, New Zealand
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed November 11, 2012

Friendly reception upon arrival. Room very accommodating, fantastic view, would stay here again for the view alone from the 14th floor :) Kind suggestion, the guest information folder be updated. Recommend staying here.

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank RMT01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CCAH, Manager at Grand Mercure Wellington Central City Apartments, responded to this review, November 18, 2012
Dear Rangimarie01
Thank you for taking the time to submit a review following your stay with Grand Mercure Wellington, I was pleased to read you had a great stay. I will definitely share your comments with the team about service as I know this will encourage them to continue improving our service delivery.We look forward to welcoming you back to the hotel in the near future.

Kind Regard
Subodh Ekka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
4 of 5 bubbles Reviewed November 11, 2012

I stayed in a one bedroom apartment which was on the Victoria St side. I was happy with the room, bed, TV placement etc. and the kitchen didn't bother me as I had all I needed.

The Lounger thing was not the most comfortable, a couch or armchair would have been better. I also had difficulty getting to sleep for the first two nights as the street noise (friday and saturday nights) was a bit of a bother, but most annoying was the sound of the pedestrian crossing buzzer, all night.

Room Tip: Not Victoria St side.
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bella N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CCAH, Front Office Manager at Grand Mercure Wellington Central City Apartments, responded to this review, November 25, 2012
Thank you for taking the time to write your review. I am delighted to read that you enjoyed your stay.
I sincerely regret the disturbance that you experienced with the street noise. On your next visit, we would be happy to assign one of our quieter rooms.
We look forward to welcoming you back to Grand Mercure Wellington Central City Apartment again in the near future.
Kind regards
Ankit Nagpal
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Invercargill, New Zealand
Level Contributor
259 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed November 8, 2012

This hotel has recently been refurbished and branded under the Accor label. It was in need of an updating and there were certainly some improvements on this visit. I had a room with a small microwave and fridge located within a cupboard in the sitting area. some rooms have a separate kitchen. I had a separate bedroom, but there was no TV in the bedroom, so I could not enjoy the luxury of watching TV from bed! The bathrooms have been updated - no more wet woodwork. Well located.

Room Tip: The views are fantastic from the top floors
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank dippy_sal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CCAH, Manager at Grand Mercure Wellington Central City Apartments, responded to this review, November 11, 2012
Dear Dippy_Sal
Thank you for taking the time out to submit a review for your stay at the Grand Mercure Wellington.

I am pleased to note that you enjoyed your visit overall, however may I sincerely apologise for your disappointment with some of the aspects of your experience.

I appreciate your constructive feedback which will certainly be taken on board and hope to welcome you back the next time you are Wellington.
Kind regards
Subodh Ekka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, New Zealand
Level Contributor
296 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 bubbles Reviewed October 1, 2012

I stay in this hotel often for business and at least it is consistent. It is average at best but then it is cheap. The location is good but often noisy in the weekends but at least the bed is away from the street. It would be nice to have a decent lounge chair rather than the lounger thing - not the most comfortable.

I put up with it but don't look forward to my next visit - ever.

  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Wayne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CCAH, Manager at Grand Mercure Wellington Central City Apartments, responded to this review, October 10, 2012
Dear Wayne, Thank you for your review and the points raised which will be attended too. For future reference when you visit the Grand Mercure we will try our best that you get a room with Lounge chairs than a couch as most of our rooms have couches and only few with lounge chairs.

Regards
Subodh Ekka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Mercure Wellington Central City Apartments

Property: Grand Mercure Wellington Central City Apartments
Address: 130 Victoria Street | Te Aro, Wellington 6142, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Wheelchair access
Hotel Style:
#20 Luxury Hotel in Wellington
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Mercure Wellington Central City Apartments 4*
Number of rooms: 54
Official Description (provided by the hotel):
You're in the heart of it all, 5 minutes to everywhere you want to be. Our very warm welcome and personal service will make you feel at home, while outside the front door the very best of Wellington awaits, right in the heart of all the shopping, entertainment and business districts. Central City Apartment Hotel features superb, modern, spacious apartment style hotel studio, 1 & 2 bedroom apartments with the best city & harbour views. ... more   less 
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Also Known As:
Central City Apartment Wellington
Hotel Central City Apartment

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