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The Thorndon Hotel Wellington by Rydges
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Reviews (725)
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Reviewed October 7, 2013

The Kingsgate Hotel in Wellington is starting to show its age. The staff are very good but unfortunately the hotel needs some work to bring it up to a satisfactory standard. The standard of the meals left a little to be desired.

Room Tip: Corner rooms can be noisy when the wind is blowing.
  • Stayed: October 2013, traveled on business
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Thank brianandtts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wellingtonhotels, General Manager at The Thorndon Hotel Wellington by Rydges, responded to this reviewResponded October 20, 2013

Dear brianandtts,


Thank you for your recent feedback on the hotel and the suggestions that you made.
I apologise that not everything was up to the standard that it could have been. If you have any further feedback could you please email myself on gm@kingsgatewellington.co.nz.



Kind Regards
Jeff Hermes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2013

Just had a night at Kingsgate Wellington which was great value for money and situated only a few minutes walk from the Airporter bus stop railway station and main bus station.The room had been refurbed recently and the bed was very comfortable.Would definitely come back again.

  • Stayed: September 2013, traveled solo
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Thank charlieNewZealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2013

Had the pleasure of staying about 9 days..there were a few areas that they were touching up on, but the Hotel overall looked great! Location is good, there are shops, restaurants, banks, and the City Fitness center within walking distance.
Visitors should definitely try the food at the Glass House, Pizza's were delicious! The best thing though was the service provided by the awesome staff. Charissa, AJ, Ono, Monique, Parth, Jaime were very helpful!

Would definitely return again in the future!

Mr. Lee!

  • Stayed: September 2013
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Thank Fotuotama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

I booked a first night on the mystery deal with wotif , found it was the Kingsgate there in Thorndon ended up booking another three nights with them as they have really good deals with three night stays , couldn't say any thing negative ,we were upgraded to a larger room had great views . Really found location ideal did lots of walking , but also close to train and buses . The hotel booked a Taxi for us as we were catching the interislander again not to far from that terminal either . Would recommend this hotel .

  • Stayed: August 2013, traveled as a couple
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Thank sallyearl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wellingtonhotels, General Manager at The Thorndon Hotel Wellington by Rydges, responded to this reviewResponded August 25, 2013

Dear sallyearl,

Thank you for your recent feedback on Tripadvisor. We are glad you enjoyed your stay and found the location of the hotel convenient. We hope to see you again in the near future.



Regards
Jeff Hermes

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Reviewed August 21, 2013

Found and booked via www. The hotel was ok, rooms nice and clean, but a little wear was beginning to show. Internet in the rooms was slow and expensive, should be free for the guests. The restaurant was very good, prices reasonable, and food great. All in all a very good hotel for the business traveller or for starting a trip around New Zealand.

Stayed: March 2013, traveled on business
1  Thank Ole P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wellingtonhotels, General Manager at The Thorndon Hotel Wellington by Rydges, responded to this reviewResponded August 27, 2013

Dear Ole P,

Thank you for your feedback as it is appreciated. Since your stay we have repainted most of the rooms as well as making some other small changes. With regards to the internet we have replaced the previous provider and this has produced a far better product and we have noticed increases in speed and reliability. There is still a small charge for the Internet but we will be reviewing this in the future. Finally thank you about the positive comments about the restaurant. We are glad you enjoyed your stay and hope to see you again in the near future.


Regards
Jeff Hermes






Regards
Jeff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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