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“Great views over the City”

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Copthorne Hotel Wellington Oriental Bay
Ranked #4 of 46 Hotels in Wellington
Certificate of Excellence
Keighley
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great views over the City”
Reviewed February 27, 2014

Set just away from centre on Oriental Bay - but only 10 minutes walk from the city quaysides and very convenient for the airport. All the staff were helpful and cheerful and made us feel genuinely welcome. Rooms are spacious and comfortable and all I think have a sea view. Very good breakfast

Room Tip: All the rooms seemed to have a bay view - floors 7 to 10 in adjoining block
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AandTP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this review, March 5, 2014
Dear AandTP many thanks for posting your review. You have kindly highlighted many of the things travellers need to know about Copthorne Hotel Wellington. I hope you can return again in the future.
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1,446 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (522)
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Farnham Common, United Kingdom
Level Contributor
562 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed February 22, 2014

Nicely appointed hotel with great views over the harbour. The restaurant food is good, but a little expensive, but the service is very good. Rooms are OK, but not that special. The elevator access is a bit limited, and some of the decor is a bit tired

Room Tip: Floors 5 or 6 for best harbour views. Avoid floor 8.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this review, February 26, 2014
Dear Chris P Many thanks for taking the time to review our hotel and choosing to stay with us.
Your room tip is great, our standard rooms on level 8 do not guarantee an uninterrupted harbour view whereas our superior plus rooms do offer this. I hope we can welcome you back one day in the future.
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San Francisco, CA
Level Contributor
106 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed February 19, 2014

This hotel is nicely situated, right on the harbor, with well appointed rooms. This place would have earned 4+ stars, if not for the following:
a) check out at 10am is just too early. And, to inform you that the usual charge for a late check-out is $40 is just too much, even if they make a 'concession' to 11am readily enough.
b) If you use a credit card to cover a charge of over $35, they want to charge you an additional 1.5%. ? What is that?
c) No free Internet - in fact, it is quite costly, at 67 cents/min, or $20/day.
d) The bathroom is basically a huge shower - there is no bathtub, and the shower has no enclosed space. Thus, the floor becomes entirely wet very quickly.
If you are prepared to live with all that, you should be fine. By the way, their fitness facility is actually as huge gym down the street, the Freyberg, which is very nice (but, a 3 min walk).

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MHSanFrancisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this review, February 26, 2014
Dear MHSanFrancisco Thank you for your review and for choosing to stay with us. I am pleased you enjoyed the hotel except for the irritations that you pointed out. We do have a few rooms that are full wet rooms but the vast majority of our bathrooms are equipped with an enclosed large walk in shower. My apologies that these irritations had an negative effect on your experience with us. Kind regards
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Manchester, United Kingdom
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed February 17, 2014 via mobile

I stayed here for 3 nights last week, booked on Hotels.com in advance. The images on the website made the rooms look lovely, and with great views of the bay, in reality the room I was in, and the corridor taking me there, looked tired and well worn. I was in the building at the back of the hotel, on the 8th floor, no real view apart from the road outside, complete with roadworks starting nice and early ...
The bedroom was functional, but the bedding had marks on it, the eiderdown / cover also, and the room did feel like I was staying in a much older hotel. The fridge was not properly cooling and there was a lot of water loose in it. The kettle etc and the bathroom were fine. The wifi, as others have said, was expensive.
I did ask if I could move rooms, explaining that I felt like I had been shoved in to the back end of the hotel, but was told it was not possible.
To be fair I was there to work, so it wasn't the end of the world, but if I had booked it for a romantic stay I would have been very upset as the promise vs the reality were miles apart.
The upsides were a nice (if very small) pool which gives great views whilst you swim, beautiful food in the room service and the restaurant, and really lovely attentive and sociable staff. The restaurant was perfect for eating alone as you can see a little of the bay from certain tables, so it kept it interesting. The staff really were very lovely, and very helpful, especially in the bar and restaurant. The overall feeling I am left with though is disappointment as the room was where I spent most of my time.

Stayed February 2014, traveled on business
Helpful?
1 Thank Beth T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this review, February 23, 2014
Dear MrsYatesy I am pleased you enjoyed many things about our hotel, the staff, the food the view from the pool. I am disappointed that you found us a little disappointing. My apologies that the room did not meet your expectations. Our standard rooms are not guaranteed a view although some do have one. It is a shame we could not move you during your stay. If you are retuning to Wellington I would love for you to return and give us a chance to redeem ourselves.
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Singapore
Level Contributor
139 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed February 13, 2014

Our friend held her wedding dinner at Martin Bosley. The location of Copthorne Wellington can't be better as we only need to cross the road to get to the restaurant.

Other Pros:
(1) big room and bathroom
(2) Nice sea view
(3) Very near New World Supermarket
(4) Free parking across the road on weekends

Cons:
(1) No free WIFI
(2) Found out that the fridge broke down in the midst of our stay and that was because we wanted to store something in the fridge. Wonder when did it breakdown
(3) Got a parking ticket for exceeding time by 9 minutes. Guess the traffic warden there must be very diligent.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simply1005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this review, February 23, 2014
Dear Simply1005 Thank you for choosing to stay with us. It was a pleasure to read your pros and cons, very informative. And yes the traffic wardens are very quick and attentive! I look forward to welcoming you again in the future.
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Newcastle upon Tyne, United Kingdom
Level Contributor
103 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed February 11, 2014

We stayed here for two nights in a room with one double and one single bed with a partial view of the harbour , a small bathroom with a large shower but no bath . We were visiting our daughter, who lives there so we spent little time in the hotel. For this type of visit it was perfectly adequate. There did not appear to be any leisure facilities and Wi-Fi is available only in the lobby.
For breakfast I would suggest you turn right out of the hotel and visit a small café just a couple of doors down. They make the lightest of pancakes!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margaret252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this review, February 23, 2014
Dear Margaret252 Thank you for taking time to review our hotel. I note your comments about leisure facilities, we do have a small children’s pool which overlooks the harbour, but also we provide complimentary passes to Freyberg gym and pool facilities which is 50 metres from the hotel. Many thanks for choosing to stay with us and we hope to welcome you back in the future.
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Masterton, New Zealand
Level Contributor
72 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed February 10, 2014

I really enjoyed our stay here. The rooms themselves were clean, tidy and modern, with fantastic harbour views. The one down fall was the lack of air conditioning in the room. Not a problem in the winter, but it was a little uncomfortable at night leading up to summer. The bar and restaurant staff were fantastic, however the reception staff were very slow and unfriendly.

All in all a pleasant and reasonably priced hotel.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GenevieveMorris86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this review, February 23, 2014
Dear GenevieveMorris86 I am pleased to read you enjoyed the room and the fantastic view. Air conditioning is available in our superior rooms but not standard unfortunately. Thank you for your rating. Many thanks for choosing to stay at Copthorne Hotel Wellington.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Copthorne Hotel Wellington Oriental Bay

Property: Copthorne Hotel Wellington Oriental Bay
Address: 100 Oriental Parade | Oriental Bay, Wellington 6011, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Luxury Hotel in Wellington
#6 Business Hotel in Wellington
#6 Romantic Hotel in Wellington
#6 Family Hotel in Wellington
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Copthorne Hotel Wellington Oriental Bay 4.5*
Number of rooms: 117
Official Description (provided by the hotel):
Where location is everything! A $10 million refurbishment and its prime waterfront position overlooking one of the world'€™s most beautiful harbors makes the Copthorne Hotel Wellington Oriental Bay one of the most luxurious accommodation experiences in Wellington. Contemporary decor, exceptional dining options, heated indoor swimming pool and state-of-the-art technology with all the convenient comforts you would expect from a modern city hotel such as broadband internet, modem points and a large wall-mounted LCD TV. ... more   less 
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Also Known As:
Copthorne Hotel Wellington

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