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“Generally good, but....”

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Copthorne Hotel Wellington Oriental Bay
Ranked #4 of 46 Hotels in Wellington
Certificate of Excellence
Reviewed February 9, 2014

Good hotel with a caution: one must book a superior plus room to have air conditioning. This is not apparent on the hotel's website. True, Wellington is windy and temperate, but during the summer the west facing rooms are very warm with no cross ventilation. The proffered fan helps little. In addition many hotels of this class offer complimentary Wi-Fi as a necessity in the modern age. Not so here. Otherwise, clean hotel, friendly staff, good location.

  • Stayed: February 2014, traveled as a couple
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Thank CaptainCruisingnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this reviewResponded February 23, 2014

Dear notnecessary, Thank you for taking the time to rate our hotel. I am glad that you saw our hotel and location generally as a positive. We do have air conditioning in our superior rooms but not in our standard rooms. On the positive all our rooms have an opening balcony door which allows our guests to enjoy the Wellington fresh air! Thank you commenting and allowing us to clarify the services of our hotel. We look forward to welcoming you back to the hotel in the future. Kind regards

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984 - 990 of 1,500 reviews

Reviewed February 3, 2014

Loved the position of this hotel over looking the bay, and not too far for the centre of things. Arrived early but room ready, allocated room on the top floor of the block at the back, stunning view. Clean with everything you could need. Did not use F & B outlets. Staff friendly and helpful. Does not get excellent because charged for Wifi, ridiculous in this day and age. when will the large chains realise that they should include it and make a selling point of the fact. Put £5 on the room rate if you have too. All the smaller hotels on our trip have offered it free and with better speeds than the Copthorne. Rant over! It's still a good spot.

Stayed: February 2014, traveled as a couple
1  Thank AnthonyPit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this reviewResponded February 18, 2014

Dear AnthonyPit Thank you for acknowledging our location, views and friendly staff. These attributes are certainly the key bones of our hotel experience. I empathise with your passionate rant about our wifi policies. Rest assured your comments will be part of our hotel’s continual review of our policies and charges. Thank you for your comments and I hope you enjoyed your travels around New Zealand.

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Reviewed February 2, 2014

Stunning views out over Wellington harbour, with the hotel located on the edge of the city. Room was spacious, clean, and well appointed, and the staff were very cheerful and friendly, which is always nice. Would recommend!

Room Tip: Ask for a room on the top floors to better enjoy the view
  • Stayed: January 2014, traveled with friends
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Thank OrangeKiwi14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this reviewResponded February 17, 2014

Dear OrangeKiwi14
Thank you for taking the time to review our hotel. I am pleased to read you loved the view, it is pretty spectacular. Our staff are delighted by your comments about their cheery manner. I look forward to welcoming you back in the future.

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Reviewed January 20, 2014

One of my favourite places to stay in Wellington! This hotel has a superb view, nicely appointed hotel rooms and friendly welcoming staff. The superior rooms offer a bit more space than an average hotel room in many places and the harbour view is a must. This visit from the moment we arrived we felt at home-the Duty manager on the front desk took the time to engage in friendly banter and conversation with us and also served us on check out and remembered us! We went green this time and appreciated the prompt collection of our rubbish bag from outside the room door in the morning.

Room Tip: A harbour view rather than a city view room is better. 4th floor or above gives a better view out ov...
  • Stayed: January 2014, traveled as a couple
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Thank silverthreads101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this reviewResponded February 16, 2014

Dear silverthreads101 Thank you for choosing to stay with us again. It is a pleasure to read that our staff stood out for you and made you feel at home. I look forward to welcoming you again in the future.

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Reviewed January 18, 2014

Stayed for 2 nights for a weekend away. Arrived very late Friday night to be greeted by friendly reception staff and efficient check in. Room was on 9th floor, lovely views over city. Very clean (looked like room had been refurbished), and nice big shower. Bed was a double, bit small but made for a cosy weekend!

Was very quiet, and great location - 5 minute walk to Te Papa, the waterfront was buzzing with people, restaurants and a great market on Sunday morning. Even the Wellington weather was kind to us, albeit of course windy! Would definitely recommend - we booked in advance and was a great rate at $228 for 2 nights.

  • Stayed: January 2014, traveled as a couple
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Thank Tracy_and_Paul_NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this reviewResponded February 16, 2014

Dear Tracy_and_Paul_NZ Thank you for your positive review, I am pleased you enjoyed your stay with us. I love the Sunday market too!.

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Reviewed January 18, 2014

Stayed here NYE and loved the location, the staff were friendly and very helpful and I would definitely stay there again the next time I'm in Wellington.The location is terrific, easy walk to city centre and Te Papa museum. It looks a long way on a map but it isn't as you walk around the waterfront (as it is on a bay) and it takes less than 10 minutes to walk to shops and Cuba Street, 15min to isite, and it is a very pleasant enjoyable walk. There is a lovely range of cafes nearby and I heartily recommend Bad Wolf for lunch and a glass of wine.

  • Stayed: December 2013, traveled solo
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1  Thank Dawn2013255122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this reviewResponded February 16, 2014

Dear Dawn2013255122 it is a pleasure to read your review and i am pleased you enjoyed our location and our staff were friendly and helpful. I look forward to welcoming you on your next visit.

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Reviewed January 17, 2014

I was more than delighted with the first sight of the hotel, it over looked the bay and could not have been better located. You do have to have valet parking as there is no where close by to park your car, and it's not cheap but it's safe and they do it well. After the bad experience of the Bay of Islands Copthorne this was a pleasure to stay in, the staff in the restaurant were a delight in checking that all was fine even to the extent of the chef coming out to ensure all was ok with your food. The only downside to the hotel was the sorrowfully neglected swimming pool that states it opened in 1974 and I genuinely don't think it's been touched / upgraded since, it was dank dirty and full of cobwebs!! This needs to be shut and not offered then the hotel wouldn't get any bad comments.

Room Tip: Ask for a room on the front
  • Stayed: January 2014, traveled as a couple
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Thank kathryn11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this reviewResponded February 16, 2014

Dear kathryn11 Thank you for choosing to stay with us and posting your review, it is nice to exceed our guest expectations. I am sorry to read your comments about the pool I have addressed the cleanliness of this area with me team. It is not as modern as the rest of our hotel, but perfect for a family splash around whilst overlooking the harbour. We hope you will return in the future..

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Additional Information about Copthorne Hotel Wellington Oriental Bay

Address: 100 Oriental Parade | Oriental Bay, Wellington 6011, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Luxury Hotel in Wellington
#6 Family Hotel in Wellington
#6 Business Hotel in Wellington
#6 Romantic Hotel in Wellington
Price Range: $127 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Copthorne Hotel Wellington Oriental Bay 4.5*
Number of rooms: 117
Official Description (provided by the hotel):
Where location is everything! A $10 million refurbishment and its prime waterfront position overlooking one of the world'€™s most beautiful harbors makes the Copthorne Hotel Wellington Oriental Bay one of the most luxurious accommodation experiences in Wellington. Contemporary decor, exceptional dining options, heated indoor swimming pool and state-of-the-art technology with all the convenient comforts you would expect from a modern city hotel such as broadband internet, modem points and a large wall-mounted LCD TV. ... more   less 
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Also Known As:
Copthorne Hotel Wellington

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