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“Lovely, basic hotel”

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Copthorne Hotel Wellington Oriental Bay
Ranked #4 of 46 Hotels in Wellington
Certificate of Excellence
Hartsdale, New York
Level Contributor
564 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
“Lovely, basic hotel”
Reviewed April 3, 2013

If you are looking for luxury, this is not the place. But if you are looking for a clean, basic room with a fabulous location, I recommend the Copthorne. In addition, if you get a room with a view of the bay, you are set. You could look out the window all day long. Although there is a balcony, it is quite narrow and you need to put your chair sideways to sit out there.

The main points are that the staff is friendly and courteous, the location is exceptional and you can walk to the bay, the CBD and the Te Papa Museum and there is a huge supermarket at a 5 minute distance. The view was amazing.

I recommend this hotel.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shapgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,434 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (519)
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English first
Maitland, Australia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 3, 2013

Fantastic location, just minutes away from the center of the city with a fantastic view of the harbour. Our meal at the restaurant was really good food. It was very good value for both the accommodation and the restaurant. Would definitely go back there and the sooner the better.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Gaile W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 31, 2013

We booked a harbour view twin -flexible room through Expedia for two nights in March 2013.
We were located on the 6th floor with a very nice view over the harbour and a small balcony.
As my husband and I were travelling with our adult daughter, we were pleased with the layout of the room providing adequate privacy between the two sleeping areas. Nice comfy beds and pillows. In our deal we received three $20 vouchers for full breakfasts served in the hotel restaurant, nice food and pleasant staff. Great location within easy walking distance to the museum and lots of nice restaurants.

Room Tip: We booked a Harbour View Twin Room on the 6th floor and it was perfect for the two nights we spent i...
See more room tips
  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Diane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 30, 2013

The location and the service at this hotel are fabulous. After a very long flight I arrived late and the staff at the desk were happy to give me an exceptionally late check out time the next day, to allow for my jet lag! The rooms were big, clean and had everything you could want in a hotel room. In particular the shower was huge.
I stayed here twice, at the beginning and end of my tour of New Zealand, and I would stay there again. It's not 5 star - but then neither is the price. Overall I'd say the hotel was exceptional value and the perfect place to relax after a long flight or a long tour. And the service is certainly 5 star.
Buffet breakfast was good too!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ali_Siviter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 30, 2013

My husband and I are utterly disgusted with our experience in this Hotel. The quality and the condition of the superior room that we were given to us were not up to standard. A list of this substandard conditions are as follows:

-Dirty dishes with coffee and milo stains in the cups.
-Table and benches and were not sprayed and wiped.
-Veranda was very filthy, dirt and cigarette buts sweaped into corner and also a very tight space.
-Pamphlet was given to us that said “heated pool”, even written on the signs with direction to this “heated pool”. Pool was not “heated” and was really cold.
-Had a upgrade to a Superior Harbour view room, staff advising us it was a Harbour view room. Got to our room on level 1 and three big trees were blocking the view. For a superior room valued at such a high price I would have expected a better a higher room.
-Uncomfortable bed with hard solid pillows and such a thin blanket, was very cold at night. No electric blanket and as for the bed cover, it is so out dated.
-Bed and breakfast included in our package and was not advised of the $6 delivery.
-WALLS: no privacy between the walls. We could hear conversations on either side even up stairs. We could hear people having showers up stairs.

My husband and I did not enjoy our honeymoon and are requesting a refund. Our overall rating is very poor and less than satisfactory.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Angelina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 29, 2013 via mobile

I stayed here for 5 nights in February 2013. Staff were polite enough but they were pretty slow at check-in and a simple amendment required at reception pretty much flummoxed the staff. It took them ages to figure out how to resolve the issue. My room was at the back of the hotel on the 9th floor which had a really rubbish view and the decor was like the rest of the place; old fashioned, a bit tired and generally needing a bit of a make over. The only real plus point was that it was tidy enough and clean.
The WiFi policy is pretty out-dated with steep charges for every 20mins. They advertise free WiFi but it's only available in the lobby and it only last for 20mins a day.
The room didn't have any bedside lamps and the light switch beside the bed turned on overhead lights directly above the bed. The lights were extremely bright and could not be used - I was sharing a twin room with my sister so it was really inconvenient not to be able to put a bedside light on. The location was pretty good - close enough to be within easy walking distance of the local attractions but it didn't feel hemmed in at all.
Overall I'd say this hotel would be perfect for people who are happy to pay handsomely for mediocrity and a hotel that takes quite an old fashioned approach.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sakaridarkstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
161 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed March 28, 2013

We stayed here with two children and had a suite on level 7. The staff were fantastic and accomodating. The price also included breakfast. The location is fantastic, easy walk into town, supermarket, museum etc. The hotel room was clean and tidy, and had the bonus of a microwave, fridge etc which was great with children. The suite was roomy and had great views of the water.

Room Tip: Level 7 same level as pool, breakfast and parking.
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gerwyn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Copthorne Hotel Wellington Oriental Bay

Property: Copthorne Hotel Wellington Oriental Bay
Address: 100 Oriental Parade | Oriental Bay, Wellington 6011, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Luxury Hotel in Wellington
#6 Romantic Hotel in Wellington
#6 Business Hotel in Wellington
#6 Family Hotel in Wellington
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Copthorne Hotel Wellington Oriental Bay 4.5*
Number of rooms: 117
Official Description (provided by the hotel):
Where location is everything! A $10 million refurbishment and its prime waterfront position overlooking one of the world'€™s most beautiful harbors makes the Copthorne Hotel Wellington Oriental Bay one of the most luxurious accommodation experiences in Wellington. Contemporary decor, exceptional dining options, heated indoor swimming pool and state-of-the-art technology with all the convenient comforts you would expect from a modern city hotel such as broadband internet, modem points and a large wall-mounted LCD TV. ... more   less 
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Also Known As:
Copthorne Hotel Wellington

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