I travelled on the Arahura ferry on 20 May 2013. I used to use the ferries frequently a few years ago and couldn't believe how much this ship has deteriorated. I live in New Zealand and am quite simply embarrassed by the presentation of this ship. To think that they advertise this as an amazing tourist journey. The location for cruising is great, but the ship needs new seats (stained, dirty, no padding, rips, chewing gum and some broken), new carpet (stained and worn out), and a jolly good clean. I was on the late sailing and the floor had food crumbs around the edges so obviously hadn't been vacuumed from the previous voyage.
To top it off there was a rowdy bunch of school kids on board who took over the whole passenger deck (10.20pm sailing!) and the staff thought that it was acceptable for them to behave like that because they are just being kids.
I give the Interislander a poor rating, rather than terrible, because when I complained, I was given a mattress to catch some sleep in the cinema because nobody was using it.
I'd really like to suggest that for late sailings, the Interislander consider at least one "quiet area" which can be closed off from the general rowdiness of inconsiderate passengers. I bet I and the other adults paid more for my fare than each of the individual rowdy school kids did. Some consideration to adults would be a good move if you wish for them to use you again, rather than sailing on the alternative - Bluebridge.
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