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“Better than this? I doubt it!”
Review of Ohtel

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Ohtel
Ranked #11 of 46 Hotels in Wellington
Certificate of Excellence
2 reviews
“Better than this? I doubt it!”
Reviewed August 13, 2011

Excellant location, well appointed, suitably comfortable casual feel, great staff and and a great selection of NZ craft beer available

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Musselinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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391 reviews from our community

Traveler rating
    264
    81
    33
    10
    3
See reviews for
29
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47
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Rochester, United Kingdom
Level Contributor
182 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed August 11, 2011

The hotel is all in 50s and 60s style, really great once you see it in real. Our room was spacious, very clean and super stylish. The bathroom was great. Very comfortable beds. The lady at reception was very friendly and helpful. The hotel is also very close to the 'Te Papa' museum. We only stayed one night but would certainly go back!!!!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank KatMaNe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
1 review
Reviewed July 4, 2011

My partner and I had always wanted to experience a stay at Ohtel. One Saturday night in late April we were able to juggle children and work commitments (we both own our own businesses) and enjoy the hospitality of Ohtel. I have lived and travelled extensively around the world and stayed in many top boutique hotels in London, New York, Tokyo and all around Asia. Having recommend Ohtel to many people I was extremely pleased that it lived up to my expectations. It is an intimate boutique hotel with personal service, well thought out rooms, beautiful furniture and linen that all work together. The location is fantastic being close to the city and the airport with dining, shopping and activities all within walking distance. If I didn't live in Wellington, I would stay here every time I visited and I will happily keep recommending Ohtel. Thank you for giving Wellington a hotel we can be proud of!

Room Tip: Request a room at the front of the hotel.
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  • Stayed April 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank tania_don
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
50 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed June 29, 2011

Right on the waterfront, nice, trendy rooms (with a retro-decor touch), friendly staff. Highly recommend this boutique hotel. Very close to the trendy part of Wellington with wonderful restaurants.
The only "problem" was the temperature: it was very cold in the room and had to turn on the heating... but that's part of the New Zealand hotel experience.
Great - would come back

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Rafaelstravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 26, 2011

I am a regular at Ohtel. It is a great boutique hotel where nothing is a problem for the staff. I was recently marooned in Wellington as a result of a volcanic ash cloud grounding trans-Tasman air services.
Alan and Heidi were great. Rooms were made available and they shuffled reservations so that I did not need to make a room change during my extended stay. They also did their best to make me feel at home.
Thanks guys for your exceptional service

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mark_manly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed June 11, 2011

Modern, funky, and a 5 minute walk from the heart of Wellington. Just across the road from the waterfront area and oriental bay. We had a suite, it was very spacious and comfortable. The bathroom was enormous. I would have changed the position of the bed, when you open the front door you look straight at the bed, no privacy, yuk. Also there was virtually NO hanging space in the tiny closet. Concierge was helpful and friendly. Breakfast was provided. This could easily become the best place in Wellington.

Room Tip: as for a suite or water view
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  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank drswoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 2, 2011

Lovely locations, funky rooms but getting a bit tired and the threads are starting to show.

The staff are less than friendly - not rude exactly but disinterested. Forget about the customer being right if you stay here.

But the killer is the cost - for a "self rated" 5 star hotel that would rate at best 3 stars it's hugely over priced. Add to that the fact that many of the "luxury items" are billed at mini bar prices (including bubble bath for heavens sake) means paying far more than it's worth.


Do yourself a favor - go somewhere else!

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank SBWOriginal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohtel, Owner at Ohtel, responded to this review, June 25, 2011
Ohtel is self-rated at 4.5 stars and I think represents good value for money given Wi-fi is included in the tariff. I regret the property and the restaurants you visited during your stay in Wellington didn't meet your high standards.

You aren't the first guest to pass comment about the cost of optional luxury products for use in the baths, so I have decided to remove them from the rooms - now only available for purchase from reception. If you thought they were overpriced, why did you use them...?

Finally, I'm dissappointed by the "forget about the customer being right" comment given we agreed at short notice to reduce your 4 night booking to a single night without penalty.

As usual though, we do value feedback - and will continue to make changes and improvements to the business where we can.

Regards

Alan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ohtel

Property: Ohtel
Address: 66 oriental Parade | Oriental Bay, Wellington 6011, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Wellington
#3 Romantic Hotel in Wellington
#11 Luxury Hotel in Wellington
#15 Family Hotel in Wellington
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ohtel 4.5*
Number of rooms: 10
Official Description (provided by the hotel):
Ohtel's exclusive seaside location provides stunning views over Waitangi Park, Te Papa and the Inner harbour. Run by the owner and a select group of friendly, unpretentious staff, Ohtel provides convenience and luxury with an eco-friendly conscience. Experience contemporary New Zealand design, coupled with original "mid-century" furnishings throughout the lobby and ten spacious suites. Enjoy regionally sourced, gourmet food and beverages in room, or in our intimate lobby. Ohtel, sophisticated urban chic. Free Wi-Fi & local calls, King-sized beds, 55+ Sky channels, air-con, solar hot water... ... more   less 
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Also Known As:
Ohtel Hotel Wellington
Design Hotel Wellington

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