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“Worst Service”
Review of Cafe Versailles

Cafe Versailles
Ranked #34 of 386 Restaurants in Tauranga
Certificate of Excellence
Cuisines: French
More restaurant details
Restaurant details
Good for: Romantic
Dining options: Late Night, Reservations
Tauranga, New Zealand
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
“Worst Service”
Reviewed January 12, 2013

We were greeted by untrained teenagers posing as waitress. Most of the French wines were not available, then when the kitchen hand in a dirty apron tried to open our bottle he broke the cork(he did explain no one knew how to open a corked bottle of wine). He then managed to pull the rest of the cork out and handed my wife the bottle and walked off. We poured some wine into a two glasses and they were full of cork dust and filings. We asked the waitress to either decanter the wine(which no one in the restaurant had heard of) or replace the bottle. She took the bottle and poured glasses to the kitchen where we could easily hear arguing over what to do about this situation, with a women who worked in the kitchen talking very loudly that we should just drink around the floating cork pieces and stop being fussy. This lady made us fell so unwelcome that we just wanted to finish the main that arrived and leave, which we were unable to do so because we felt sickened by the experience. Thanks for ruining our 10th wedding anniversary.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Gavin37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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197 reviews from our community

Visitor rating
    123
    48
    15
    4
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Tauranga, New Zealand
Level 4 Contributor
44 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Excellent food except for the belly pork”
Reviewed January 8, 2013

We enjoyed dining at Cafe Versailles and between the five of us ordered a wide range of entrees, mains and desserts. All were excellent except for the belly pork ( as also noted by an earlier reviewer ) - the belly pork was a very generous sized serving but the meat was dry and the 'crackling' was chewy

Service was initially a little slow but then was faultless

Would return but would not order the belly pork

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Alan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tauranga, New Zealand
Level 2 Contributor
5 reviews
3 restaurant reviews
“Disappointed”
Reviewed December 27, 2012

This was our 1st visit for over 6 months and having been greeted well we read the menu and it was exactly the same including the special. My friend ordered the scallops,and for me prawns, when they arrived the scallops were accompanied with Pastis and it was pink and we questioned the fact that it had been watered down as it is a strong drink, the duck was not special and the beef casserole allegedly cooked for many hours seemed to be that the meat was poured into the sauce just before being served, the waitress worked well but the food was appalling and when we paid the chef stood there to supervise the till but did not say one word to us, in the past it has been a good restaurant and is not now

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank phil w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tauranga
Level 3 Contributor
17 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Watch out for their 'voucher specials'”
Reviewed December 13, 2012

We got caught.Bought vouchers which said one voucher for two people.Max 2 vouchers per table .We didn't give this the attention we hould have so when we went to pay they would only accept 1 voucher. The vouchers were in fact offering no discount or 'deal' but we had previously bought good deal vouchers so we didnt look too hard.Their sister restaurant is the Nautilus at Sulpher Point.In fact we locked ourselves into $80 for no good reason.Meal was good,good service but we left with a sour taste.They did validate our other voucher for another 2 weeks so I guess we'll be back for one more meal BUT we won't be back and we won't get caught again by a Grab One "deal"

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank billfa18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tauranga, New Zealand
Level 3 Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Regular customers”
Reviewed November 1, 2012

This is one of our favourite places to go. We love the atmosphere and the owners are lovely. Genuine french cuisine...and you must leave room for dessert. Crepes Mikano!!!! That only will have you coming back again.

Visited September 2012
Helpful?
1 Thank Catherine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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