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All reviews halo infinity pool water view buffet breakfast room service underfloor heating harbour view lovely hotel spa room lovely view lovely room an easy walk would stay again one night stay bars and restaurants mt maunganui close to town
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Reviewed 3 weeks ago via mobile

Booked in for the weekend into a spa King suite that offered a balcony directly on the water, asked to have fresh milk in our room. What we found was a dated room that has almost no sound proofing (we could here people outside the room), when on the balcony outside the traffic noise is very noticeable . The balcony looks directly onto a roof top of the very expensive restaurant below. When I asked staff for directions to an emergency pharmacy I was told to use Google on my phone. The shower leaks whenever it is in use, they supply minimal tea bags and no fresh milk.. All in all avoid this hotel as it does not deliver on the hotel photos

Stayed: September 2018, traveled as a couple
Thank BrettH1300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

We stayed in a two bedroom suite and it was fantastic. The suite is a great size with a fantastic view looking over the water. It was nice to have the balcony door open listening to the water and admiring the views. The attached photos don't do it justice as the weather was overcast with a bit of rain. The rooms are also nice and quiet so you don't get disturbed by other guests.Breakfast is also really nice with a good variety of both hot and cold choices and again the views are fantastic. I would definitely recommend staying at this hotel.

Stayed: September 2018, traveled with family
Thank Rob W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaceyF1011, Guest Relations Manager at Trinity Wharf Tauranga, responded to this reviewResponded 1 week ago

Thank you so much for your 5-star review! We look forward to welcoming you back again really soon!

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Reviewed 4 weeks ago via mobile

Our room was so comfy and clean. All amenities were great. The bed was so comfy. The staff were all so polite and helpful. We ordered room service dinner from Halo and the food was delicious. Highly recommend this hotel.

Stayed: September 2018, traveled as a couple
Thank 889teresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaceyF1011, Guest Relations Manager at Trinity Wharf Tauranga, responded to this reviewResponded 1 week ago

Thank you so much for your 5-star review! We look forward to welcoming you back again really soon!

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Reviewed 4 weeks ago

Bit of a strange area to say in. The hotel's photos are well framed to appear much more picturesque. It's true it's on the water, but in an industrial area. There's nothing nearby, you need to drive or eat at the hotel restaurant. It was good, just wasn't aware of the area from the website. Probably seems a bit expensive given the area.

Room Tip: Was nice to have a balcony.
  • Stayed: March 2018, traveled with friends
    • Value
    • Sleep Quality
    • Service
Thank see-swim-hike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StaceyF1011, Guest Relations Manager at Trinity Wharf Tauranga, responded to this reviewResponded 1 week ago

Thank you for your review. We are located very close to the city centre, only a 10 min walk away. We hope you'll get a chance to explore the area more on your next visit to Tauranga!

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Reviewed 5 weeks ago via mobile

I booked a balcony room via booking.com

Got into my room and came across two single beds no balcony and a very old and tired room. Even though it’s a great location the rooms are old and the hotel is tired and a rabbit maze. Reception staff are young rude and have no idea what customer service is or had any training. I refused the room as it was not the room I ordered. Went to another hotel and got better service and an even better price. About this place.

Stayed: September 2018, traveled solo
1  Thank War143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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