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“Great Stay”
5 of 5 bubbles Review of Hotel on Devonport

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Hotel on Devonport
Ranked #3 of 57 Hotels in Tauranga
Certificate of Excellence
Tauranga, New Zealand
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great Stay”
5 of 5 bubbles Reviewed July 30, 2013

This hotel was very pleasant. Centrally located with easy walking access to the cafes, restaurants & bars along the Strand, as well as all other main shops. Room was reasonably sized and had all the necessities. The staff were extremely friendly and helpful, I would definitely recommend this hotel for short and long stays. The price you pay is well worth it.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EveLinn2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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511 reviews from our community

Traveler rating
    336
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    26
    5
    4
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Auckland, New Zealand
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed July 30, 2013

Stayed one night here in July 2013. Was perfectly OK, just the usual sort of reasonably nice hotel. 2 glasses of wine on check in a nice touch.Bathroom was good, big spa bath.The bed was only a queen size and a bit soft and sloppy; I liked the fact that the bed could be closed off from the TV/lounge area . Sheets were a bit pilled and not great quality. All of which isn't a major, but it was about $180 a night without breakfast, so I expected slightly better.
We did have breakfast - delivered to the room as there's no dining room, and it was very good indeed. Fresh and hot and very tasty.
The front desk could be a bit more proactive in explaining things - parking, room details, etc, but overall a reasonable experience.
The position is excellent, right on the main street and plenty in walking didtance.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vermont70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Maunganui, New Zealand
Level Contributor
217 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed July 28, 2013

whilst we live in the area we stayed over in town after an event . The hotel was everything we expect, plus free parking and welcome drink. Very central and thus close to all the night life just along the road.
Would recommend to anyone

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YvonnePapamoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
Level Contributor
68 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed July 24, 2013

This hotel is in the heart of Tauranga CBD, so is close to shops and restaurants. Rooms are of a high standard and clean, which reflects the staff’s attention to detail. It has modern décor and while our room didn't have a sea view, some of them do.
There were a few nice touches with a welcoming drink on arrival and while there were a few hiccups with the drinks getting to the right room, it was eventually sorted with a few extra nibbles. Our kids loved the fresh apples in reception too.
We enjoyed our stay here and we'll be back
.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1Stylie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 22, 2013

This hotel is fantastic. Centrally located with easy walking access to the cafes, restaurants & bars along the Strand, as well as all other main shops. Rooms are a decent size and have all the necessities. The staff are extremely friendly and helpful, I would definitely recommend this hotel for short and long stays.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JafaOL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
2 reviews
5 of 5 bubbles Reviewed July 14, 2013

This was a lovely place to stay.. It was so central to everything and staff knew the area very well. I liked the added extra touches to the complimentary drink due to being a smidgen late with it but was no problem. The place was very tidy, quiet and bed was very comfortable and clean! Oh and the spa bath was a lovely added bonus.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JenAuckland7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed June 28, 2013

We stayed here for 2 nights and found it really central to everything. Great little town to visit. This was the 4th hotel we had stayed in since NZ and the first to pre authorise our Credit Card for $100 per night. After 5 days the money had still not been lifted off our credit card. I called reception and expressed my concerns they told me it can take up to 1 month if its an overseas credit card. So international people be aware. You should not have to pre authorise a card for $100 PER NIGHT! I left a happy customer but not anymore.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Candice P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
viness, General Manager at Hotel on Devonport, responded to this review, July 1, 2013
Hi Candice

Thank you for taking the time to write a review concerning your recent stay with Hotel on Devonport.

I was delighted to hear you enjoyed your stay with us however we are sincerely sorry that you encountered problems after your departure.

It is standard hotel practice to take a credit card pre-authorisation on arrival to cover any expenses that you may accumulate while at the hotel, this covers meals, minibar, telephone and any other costs associated with your room. On departure we immediately cancel this refund minus any expenses. This is an automated process but unfortunately we do not have any control on when each credit card company will release this hold on your credit card.

We apologise if this process was not clearly outlined on arrival and do hope we have the opportunity to welcome you back to Hotel on Devonport in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel on Devonport

Property: Hotel on Devonport
Address: 72 Devonport Road, Tauranga 3110, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Tauranga
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Tauranga
#2 Luxury Hotel in Tauranga
#2 Family Hotel in Tauranga
#2 Business Hotel in Tauranga
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel on Devonport 4*
Number of rooms: 42
Official Description (provided by the hotel):
Located in downtown Tauranga, Hotel on Devonport offers a modern boutique style property with an emphasis on style, service and comfort. Stay connected with your office or loved ones with free high speed Wi-Fi in every room or relax with a choice of over 60 Sky TV channels. Choose from 5 room types with balconies and views of either the city or harbour. ... more   less 
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Also Known As:
On Devonport Hotel

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