We chose to stay at the Hotel Armitage because we believed it was well placed in the centre of Tauranga and we thought it may hold some charm. We were terribly wrong.
The biggest issue we had was that the hotel was in the process of having roof repairs done. It would seem to be common sense that if there were roof repairs being completed, with labourers walking all day and hammering, as well as playing loud music - that you wouldn't put guests on the top floor, directly underneath the repairs?
NOT AT THE ARMITAGE. The room was simple and clean, but very outdated - but being woken up to hammering, loud music, and the sound of corrugated iron being tossed off the roof into a skip 3 storeys down at 6:55am is not conducive to a relaxing holiday.
Worst of all the staff didn't even seem to know or care. When we advised the front desk, all they said said was "oh, we apologise for that". Nothing further said. We just cannot understand why you would place guests in rooms below the repairs??
The disregard the Hotel Armitage shows for guests is just terrible. We will never stay here again. Customer service and standards compared to other places we stayed on our journey up the north island were so much better than what we received here.
- Official Description (provided by the hotel):
- Nestled conveniently in the heart of Tauranga's CBD, your ideal inner city accommodation. The Hotel Armitage and Conference Centre is located only a 3-minute walk from the hustle and bustle of the main center in Tauranga. You'll find Tauranga's vibrant nightlife and great shopping at your doorstep and of course Mount Maunganui with its renown white sandy beaches is only a short leisurely drive away. The Hotel Armitage and Conference Centre is a charming 3.5 star Qualmark rated, 24 hour service hotel offering the discerning traveller comfortable and spacious hotel accommodation. Enjoy complimentary Wi-Fi and car parking* to make your stay feel like a home away from home. The Poolside Restaurant situated on the ground floor offers an international fare of tastes and flavours using the Bay of Plenty's abundant 'fruit bowl" as some of its core ingredients. Other facilities in the hotel include the Clipper Lounge Bar with a grand piano and a pool table for socialising. The swimming pool and outdoor area is a fantastic place for relaxation. Swim a few laps in the large pool, soak in the spa pool and find a nice lounger to recline on with a cool drink. The Hotel Armitage and Conference Centre is a great venue for your next Tauranga conference or event with five function rooms to choose from each with different points of difference. Our professional and friendly conference team are happy to assist you with making your event a success. Send us an enquiry about our competitive rates ... more less
- Reservation Options:
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- Also Known As:
- Armitage Hotel Tauranga