As we do not have a credit card, Suncourt required us to pay in advance. Did a bank transfer on the 10th of November 2013 for a stay on the 10 January 2014 (Two months ahead)
We found out that my daughters planed camp was canceled, so contacted Suncourt about the additional person and again, did a bank transfer for the mount required.
To our surprise on booking in to the Hotel on the day, we had to pay a further $100 as a bond. Not sure about others but we work on a tight budget. This was a surprise, as far as we were concerned we had paid up for all the costs. We were very disappointed as there was $100 not accounted for. This meant going to the supermarket and getting something for tea instead of a meal out we had planned for our selves. (You get the bond back when you leave, but whats the point when we are going home)
As for the unit we stayed in was okay and the facilities good. But warning to others watch out for the bond, it is a slap in the face. After all, they were paid well in advance, and were getting interest off the payment. Why weren't we told prior?
- Official Description (provided by the hotel):
- Suncourt Hotel and Conference Centre takes pride of place on the beautiful shores of Lake Taupo, Qualmark rated 4 star, with magnificent uninterrupted views of stunning Lake Taupo, and Tongariro National Park. Enjoy a leisurely 3 minute stroll to the CBD boutique shopping & nightlife. With 52 accommodation rooms on offer, varying from lake studios to 2 and 3 bedroom self-contained units, you will enjoy spacious yet affordable accommodation. Suncourt is the perfect location for families, business travelers and corporate groups. Experience a conference, function or wedding at our fabulous four-room conference venue and on-site restaurant The Mousetrap. ... more less
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- Also Known As:
- Suncourt Hotel And Conference Centre