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“Such a superb experience in Lake Taupo” 5 of 5 bubbles
Review of The Reef Resort

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The Reef Resort
Ranked #4 of 71 Hotels in Taupo
Certificate of Excellence
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
“Such a superb experience in Lake Taupo”
5 of 5 bubbles Reviewed September 8, 2013

The photos do not do justice! The resort and the room itself is fantastic and a huge thank you to the hosts who made us feel very welcomed and good. We love the little kitchenette. The magnificent lake is just right in front of the resort. We highly recommend this resort to anyone who visits Taupo. We hope to come back again! This couldn't be better!

Room Tip: All rooms are great!
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Christineleansim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reefresorttaupo, Manager at The Reef Resort, responded to this review, September 9, 2013
Hey there Christine. You feedback and comments are so very much appreciated. We are so happy that you enjoyed your stay with us. It sounds like we say this a lot, but we really get a huge amount of satisfaction to hear back on how much our guests enjoy staying with us. Thank you again and we hope to see you again in the future.
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481 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Auckland Region, New Zealand
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

The hosts were extremely friendly, we were made very welcome and the place was fantastic! Everything was immaculate and we thoroughly enjoyed the swimming pool, spa pool and spa bath. The view was to die for and we will certainly be back.

Room Tip: Get a Lake view. We had room 11 on the top floor
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Elaine497
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reefresorttaupo, Manager at The Reef Resort, responded to this review, September 4, 2013
Hey there Elaine,

Thank you so very much for you comments. We are happy that you have a great stay, and enjoyed our warm toasty thermal pools. Be sure to visit and stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Zealand
Level Contributor
81 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed August 26, 2013

words can not describe how wonderful this place is.the photos do not do it justice. The rooms are big and so very clean. We were on the first floor overlooking the pool with a lake view.
The pools are warm and lovely to swim in at anytime of the day.The owners are so nice and cheerful.Definitly one of the best places we have stayed at in Taupo for many years. Thankyou for a lovely weekend

Room Tip: ask for the first or second floor. ground floor is by the pool and could be noisy, no privacy
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank sandy22NewZealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reefresorttaupo, Manager at The Reef Resort, responded to this review, August 27, 2013
Thank you so very much for you kind words and comments. We do always try to do our best that guests get the best views possible where possible and that our heated pools remain nice and warm during cold winter days and nights. We hope to see you again and thank you once again for your positive feed back.
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Auckland Region, New Zealand
Level Contributor
96 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed August 25, 2013

Thanks Erin and Amos, couldn't be better. W stay in Taupo a couple of times each year for a break and we tought this was the best place of all. Add to that the friendly, helpful staff and hosts and what more could you want. Thanks too for the tip on The Bantry Restaurant. What a great place. We will be back for another stay in your superb studios with a view on the top floor. Many thanks.

Room Tip: anything looking towards the lake on top floor superb
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mere50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin W, Manager at The Reef Resort, responded to this review, August 26, 2013
Thank you so much for your positive feedback. We are as always so humbled to hear when our guests have had their expectations not only met but also exceeded. It is something we always strive to achieve. Also we are glad that you enjoyed our recommendation for a place to dine in Taupo. We hope to see you again in the future.
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Auckland Region, New Zealand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 18, 2013

The 5 of us used our grabone vouchers to stay for two nights over the weekend. I did read some of the comments here before leaving home, but seeing is believing.

The rooms are clean and spacious, kitchenette fully equipped, the sliding window on the bathtub means the husband didnt miss a minute of the game on Saturday night nor a minute in the bath at the same time!

the thermal heated spa was great after a day up in the mountain, at 7pm we had the spa to ourselves under the stary night, quiet and relax.

The hosts are friendly, helping us with weather condition of the mountains, recommandation of local restaurent.

To sum up, we have enjoyed our stay and will be going back ^^

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wendy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reefresorttaupo, Manager at The Reef Resort, responded to this review, August 19, 2013
Hey there Wendy.

Thank you for placing feedback on your stay with us. We are so glad that you enjoyed your stay with us. Your husband being able to watch the rugby and soak in the in-room spa bath is music to our ears, as that is exactly what we imagine our guests doing.

We always try to do our best to ensure everyone's stay here is the best time ever, and we are so happy that this was the case for your husband and you.

We look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 18, 2013

My Husband and I stayed for two nights in August after a very busy week. We were pleasantly surprised by this lovely, modern and roomy hotel with fantastic views from our rooms and balcony. We enjoyed the large double spa bath in the room and had several outdoor mineral spas to relax those tired muscles. The hotel is set in beautiful grounds and right on the shore of the Lake, a 2 minute drive or 15 min walk to all the lovely restaurants and shopping. The cooked breakfast showcases the local produce with beautiful handmade fat pork sausage and the best bacon we have ever tasted. We will definitely make a bee-line to this Hotel if we are travelling in NZ north again.
The owners were very helpful and seemed to really enjoy meeting new travellers and allowed us a later checkout to finish using the laundry.
Thank you we had such a great relaxing stay.
Helen & Jon
(Sydney Australia)

Room Tip: If you have time take a trip out to hidden valley thermal pools, it is so worth the trip !
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank H_Narrabeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reefresorttaupo, Manager at The Reef Resort, responded to this review, August 19, 2013
Thank you so much for your kind and positive comments on your stay with us. In particular thank you also for the kind comments about our cooked breakfast, we do endeavour to use local producers for our breakfasts, and the sausages that you had were some of our favourites along with the bacon.

Thank you again for your feedback and we look forward to seeing you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Zealand
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed August 14, 2013 via mobile

Clean with a comfortable layout. I loved the spa bath in the room with the sliding window opening up into the bedroom. Kitchenette and fridge should you want to cook your own food, or a BBQ by the pool and spa.

A very comfortable stay..

Would recommend asking for a room that doesn't look onto the pool if noise is an issue. There were people using the spa and pool till late and a fire alarm which went off first thing in the morning which were the only downsides.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ozzcam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reefresorttaupo, Manager at The Reef Resort, responded to this review, August 15, 2013
Hey there. Thank you so much for your feedback. We are glad that you enjoyed your stay with us. We are so sorry that you were disturbed by the noise around the pool area, and the smoke alarm.

In response to the noise around the pool, we are in the process now of rectifying this issue so that it doesn't occur again. We also do apologise about the smoke alarms going off. The unfortunate thing about them, is that they are incredibly sensitive, and on occasion can be set off by the most minor of things such as people cooking from time to time. We will be doing our best to insure that this kind of thing doesn't happen again.

Be sure to contact us again when you are next in Taupo and thank you again for your feed back and kind comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Reef Resort

Property: The Reef Resort
Address: 219 Lake Terrace | Town Center, Taupo, New Zealand
Location: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Taupo
#2 On the Beach Hotel in Taupo
#2 Family Hotel in Taupo
#2 Luxury Hotel in Taupo
#4 Business Hotel in Taupo
#4 Romantic Hotel in Taupo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Reef Resort 4*
Number of rooms: 21
Official Description (provided by the hotel):
We offer modern, clean, quiet and comfortable motel accommodation right on the edge of Lake Taupo, New Zealand. We have a range of room options from studio suites to one Bedroom Units all with spa baths and heat pumps.to luxury three bedroom apartments with thermal spa pools. We have free on-site parking, a heated swimming pool, a thermal pool, free high speed fibre WiFi, and most rooms come with breath-taking views of the lake and surround mountains. ... more   less 
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Also Known As:
The Reef Hotel Taupo
Reef Hotel Taupo

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