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“Lovely pool and spa” 4 of 5 stars
Review of The Reef Resort

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The Reef Resort
Ranked #3 of 70 Hotels in Taupo
Certificate of Excellence
Melbourne, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Lovely pool and spa”
4 of 5 stars Reviewed December 29, 2012 via mobile

4 of us (2 couples) stayed here for 2 nights and loved it :-) We both stayed in the spa units, but if we'd known how nice the pool and spa was, we probably wouldn't have splurged on the in-room spa.
It was nice to be so close to the lake, it was very pretty with lots of wildlife - we saw lots of ducks, ducklings, swans and cignets.
The staff were lovely and helpful.
Was disappointing that there was no free wifi :-(

  • Stayed December 2012
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lawson_station
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reefresorttaupo, Owner at The Reef Resort, responded to this review, January 6, 2013
Hi there, thank you for the review. We are sorry to hear you did not receive free WiFi as we do indeed offer this service to all of our guests. Please don't hesitate to contact us directly regarding this error. We hope you will stay with us again in the future. Have a great 2013!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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403 reviews from our community

Traveler rating
    309
    80
    8
    3
    3
See reviews for
93
237
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13
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
San Francisco, California
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed December 22, 2012

We stayed there twice (Dec 2011 and Dec 2012), both times in the same room (2nd-floor studio)
That is what we liked:
1) Great lake view. Even though a one-story building (a part of the same motel) stands between our building and the lake, it doesn't obscure the view.
2) The place is spotlessly clean
3) A huge balcony, a great place to have a breakfast while enjoying the view.
4)The owner (Bryan) was very helpful, provided a lot of useful info.

What we did not like:
While there is a nice path along the lake shore leading to the downtown, it is a 40-min walk - not practical! This problem is not specific to Reef Resort, practically all Taupo motels stand on the lake shore, away from the downtown.
Overall, both times (2011 and 2012) it was very pleasant experience, if we go to NZ again we will be happy to stay there.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jjoed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waikikamoocow
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 19, 2012

Fairly good views of some parts of the lake, just be careful when having a shower or using the spa because the smooth tiles are a death-trap when getting out with wet feet. There were a few panels that had been removed from the atrium probably for cleaning which made the place look untidy, overall not bad but there is better value for money in Taupo.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Dogsbreath08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reefresorttaupo, Manager at The Reef Resort, responded to this review, December 23, 2012
Thank you for your review. We are sorry to hear you didn't have the best stay with us here at The Reef Resort. Regarding the tiles in the bathroom, the floor can get slippery when wet. We do provide four towels, and a bathmat in every unit for this purpose, which are replaced in the daily service. And you are correct, a panel in the atrium was temporarily removed for maintenance. We hope that one day you will stay with us again as we do endeavor to provide our guests with the best accommodation experience we can. Have a happy Christmas and New Year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed December 19, 2012

Stand-in Managers were extremely welcoming - provided good local information. Room upgrade was unexpected but proved to be superb - very comfortable bed and room well appointed. Excellent view across the lake (despite the mist in the morning).

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Dick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Plymouth, New Zealand
Level Contributor
166 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed December 11, 2012

Spent 2 nights here and were very happy with rooms, they are good sized and have all that you need. Enjoyed having latest mags there for you to read as well. Pool lovely at 28 deg so got in morning and night and the hot pool is also good. Will be back to stay next year.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jeanette R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reefresorttaupo, Owner at The Reef Resort, responded to this review, December 18, 2012
Thank you for your lovely review. Happy to hear you will be back to stay with us! Have a happy Christmas and New Year. See you in 2013.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 27, 2012

Recently stayed at the Reef Resort for the second time, on this occasion with 6 guests from the UK. We occupied a variety of rooms with differing views, all of which were clean and well presented. Found the relief management to again be very friendly and helpful. Our guests didn't mind the 20 - 30min walk into town along the lakeshore and all very much enjoyed their stay!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank wainui721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reefresorttaupo, Owner at The Reef Resort, responded to this review, December 9, 2012
Thank you for you review. So glad you all enjoyed your stay with us on our little spot on the lake. We hope to see you here again in the future. Cheers!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
malaysia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 18, 2012

the rooms and toilet are clean. the owner is friendly and helpful. our room view facing lake taupo just add extra points to the resort during our stay. the only regret is that we only spend a night here. this is definitely one of the best stay of all my holidays. i hope they will maintain their pros.
if you are looking for a peace and relaxing stay, then this is the resort for you.

Room Tip: try to request for a room facing the lake where you can see stars through clear sky and listen to th...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank ch00sy_me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Reef Resort

Property: The Reef Resort
Address: 219 Lake Terrace | Town Center, Taupo, New Zealand
Location: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Taupo
#2 Luxury Hotel in Taupo
#2 Family Hotel in Taupo
#3 On the Beach Hotel in Taupo
#4 Romantic Hotel in Taupo
#4 Best Value Hotel in Taupo
#4 Business Hotel in Taupo
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Reef Resort 4*
Number of rooms: 21
Official Description (provided by the hotel):
We offer modern, clean, quiet and comfortable motel accommodation right on the edge of Lake Taupo, New Zealand. We have a range of room options from studio suites to one Bedroom Units all with spa baths and heat pumps.to luxury three bedroom apartments with thermal spa pools. We have free on-site parking, a heated swimming pool, a thermal pool, free high speed fibre WiFi, and most rooms come with breath-taking views of the lake and surround mountains. ... more   less 
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Also Known As:
The Reef Hotel Taupo
Reef Hotel Taupo

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