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“Very Good”
5 of 5 bubbles Review of Hilton Lake Taupo

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Hilton Lake Taupo
Ranked #7 of 69 Hotels in Taupo
Certificate of Excellence
Napier, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very Good”
5 of 5 bubbles Reviewed April 18, 2014

Our four night stay was thoroughly enjoyed by the group of 16 who occupied three apartments on each floor. We will be back I am sure because the set up was excellent for our group of golfers. It was great being able to cook for 16 people and also to relax in the pool after each day of golf.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Loretta P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, April 28, 2014
Dear Loretta P,

Thank you for posting such wonderful feedback on TripAdvisor, and I am delighted to see that your group enjoyed their stay with us. It is great to see that our 3 bedroom apartments were suitable for your needs and that you were able to make use of the wonderful kitchen facilities and also the spa facilities throughout your stay.

Lorette P, thank you again for your lovely comments and we look forward to seeing you all again in the very near future.

Kind Regards,
Ryan Mikkelson
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,956 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (402)
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Waihi
Level Contributor
53 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed April 17, 2014

We stayed on Saturday checking in early at 1:15 pm having arrived earlier than expected, Checkin was managed with a smile, warm greeting and a very sincere "welcome back". As we were staying only for one night we did not take the upgrade to the lake view room that we could have paid for but we do recommend you do because the views are spectacular. Our room was close to the superb pool, spa and gym and was spotless, spacious and very clean. The bed was VERY COMFORTABLE and the bathroom was spacious. We enjoyed to pool and spa and used the plentiful supply of clean pool towels that were provided. We had a late checkout time and we used this as we had a late night at a function on Friday which was wonderful. We used the self parking underground parking which was great as the weather was wet. We have stayed here quite a few times and have always enjoyed the facilities and staff. The hotel is not within walking distance of CBD but it is easy to drive to. We did not eat in the restaurant on this visit but have in the past and have found it to be excellent. The Hilton is a wonderful place to stay and we look forward to another stay in the near future.

Room Tip: The lake view rooms on a fine day have a spectacular view of the lake and Mountains. All rooms are q...
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rosscooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, April 22, 2014
Dear rosscooper

Thank you for posting such wonderful feedback on TripAdvisor and for your continued loyalty to the Hilton lake Taupo. It is always a pleasure welcoming you back and I am delighted to see that you always enjoy your stay with us. I am glad to see that you find our rooms to be spotless and spacious and our beds to be ‘very comfortable’. I am also glad to see that you made use of our undercover parking which is perfect for when the weather is bad.

rosscooper, thank you again for such pleasing feedback and we cannot wait to welcome you back again in the very near future.

Kind regards,
Ryan Mikkelson
Hotel Manager
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Sydney, Australia
2 reviews
5 of 5 bubbles Reviewed April 13, 2014

Excellent service, friendly professional staff. The location of this hotel is close to Taupo town centre and overlooks the lake, with great restaurants and bars. The rooms are excellent and clean, lovely heated pool and fitness centre. The grounds are beautiful and well maintained. The only downside was the amount of flies on the food in the dining room for breakfast

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, April 22, 2014
Dear Matthew B

I am delighted to see that you enjoyed your stay with us and thank you for taking the time to post about it on Tripadvisor. I am glad that you found the rooms to be excellent and that you enjoyed our gardens and pool facilities during your stay. Thank you for the additional comments regarding you dining experience, unfortunately the rapid change in weather that we have experienced has seen an increase of flies around the Taupo region; however we do have a pest control system in place and have just re sprayed our common areas.

Matthew B thank you again for your wonderful feedback and I hope that we will have the pleasure of welcoming you back again in the near future.

Kind regards,
Ryan Mikkelson
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Masterton, New Zealand
1 review
5 of 5 bubbles Reviewed April 13, 2014

Must stay if in Taupo, fabulous rooms, fabulous staff! We stayed here for our honeymoon and were lucky enough to be upgraded into an amazing suite. The heated outdoor pool made it possible for us to be swimming in early March and the spa and sauna were and added extra.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Henry & Louise J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, April 22, 2014
Dear Henry & Louise J

I really appreciate you taking the time to post such wonderful feedback on TripAdvisor and congratulations again on your recent wedding. I am delighted to see that you found the rooms and team to be fabulous and that you were able to enjoy our pool and spa facilities during your stay.

Thank you again for your delightful comments and I hope that we will have the pleasure of welcoming you back again soon.

Kind regards,
Ryan Mikkelson
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
2 reviews
5 of 5 bubbles Reviewed April 11, 2014

* really nice hotel
* spacious rooms
* friendly staff
* well maintained and very clean
* breakfast buffet was great, though offering bagels but no cream cheese for an american hotel chain was a bit odd


* would recommend and will come back

Room Tip: upper floors have better lake view
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, April 22, 2014
Dear John K

Thank you for taking the time to post such wonderful feedback on TripAdvisor and it is fantastic to see that you enjoyed all aspects of your stay with us and it is great to hear that we will have the pleasure of welcoming you back again in the near future.

Kind regards,
Ryan Mikkelson
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queenstown, New Zealand
Level Contributor
229 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed April 9, 2014

We enjoyed out stay at the Hilton Lake Taupo. The reception staff was very helpful and the restaurant food and service was excellent. The rooms were nicely appointed and the grounds were well kept. We opted for a larger Jr. Suite, which did not have a view of the lake. We would have preferred a amaller room with a view instead, as the view was not that special. Also, the location is not ideal as it is not near the lake or town.

  • Stayed March 2014, traveled as a couple
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Helpful?
Thank Kimcarp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, April 10, 2014
Dear Kimcarp

I am delighted to see that you enjoyed your recent stay with us and that you found the team, restaurant, roam and grounds to be excellent. I really appreciate you taking the time to post your lovely comments on TripAdvisor and I hope that we will see you again in the near future.

Kind Regards,
Ryan Mikkelson
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 8, 2014

The hotel is really nice and the room junior suite we had very spacious. We stayed 4 nights and the service was really good. We could see the pool from our deck and it looked gorgeous. To me it felt like apartments and not a hotel, I like a busy hotel foyer with bell hops and valet persons and you just did not see of any this here, it was also quite a walk to the rooms by way of veranda, so being so separate away from the main entrance it just did not feel like a hotel to me. Due to Hiltons name everything was first class quality and the staff are very professional, food room service very quick and top class food, very good housekeeping staff, rooms spotless and I mean spotless

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fiona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, April 10, 2014
Dear Fiona M

Thank you for taking the time to post such wonderful feedback on TripAdvisor, and I am delighted to see that you enjoyed your recent stay with us. It is great that you were able to enjoy one of our spacious junior suites and that you found the team and facilities to be professional and spotless.
Fiona M, I hope that we will have the pleasure of welcoming you back in the very near future.

Kind Regards,
Ryan Mikkelson
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Lake Taupo

Property: Hilton Lake Taupo
Address: 80-100 Napier Road, Taupo 3330, New Zealand
Phone Number:
Location: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Taupo
#4 Luxury Hotel in Taupo
#6 Family Hotel in Taupo
#10 Romantic Hotel in Taupo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Lake Taupo 5*
Number of rooms: 113
Official Description (provided by the hotel):
Welcome to Hilton Lake Taupo, the regions only 5 Star International hotel. From its spectacular vantage point, Hilton Lake Taupo commands magnificent views over New Zealand’s largest lake and beyond. This distinguished hotel offers a wide range of room types (113 rooms total), from Hilton Guest Rooms through to the grand Presidential Suite. For families, groups and those staying a little longer, one to three bedroom apartments offer a convenient new option. Rejuvenate with a round of tennis, or a workout in the fully-equipped gym or enjoy a dip in the naturally heated outdoor pool and spa-pool or relax in the sauna or steam room. Indulge in flagship restaurant and bar, Bistro Lago with an inspired menu created by New Zealand master chef Simon Gault. Be prepared for an extraordinary experience: an outstanding location, a breathtaking panorama, exceptional service, an intimate ambiance and contemporary luxury of the highest standard. ... more   less 
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Also Known As:
Hilton Lake Taupo Hotel Taupo
Terraces Hotel Taupo

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