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“Nice location excellent restaurant”
Review of Hilton Lake Taupo

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Hilton Lake Taupo
Ranked #7 of 69 Hotels in Taupo
Certificate of Excellence
Level 6 Contributor
126 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Nice location excellent restaurant”
Reviewed January 20, 2014 via mobile

We stayed there for two nights, a very friendly receptionist explained everything.
rooms spacious and very clean,complicated Wifi System.Noisy swimming pool area with far too small pool, if you consider all the families.Hotel Building seems also to contain independent family apartments.
restaurant offers very good cuisine and great wines.
breakfast a bit under the international Hilton Standards.

Stayed January 2014, traveled as a couple
Helpful?
Thank Courtmanght
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, January 22, 2014
Dear Ghthofmann,

Thank you for your recent trip advisor feedback. I appreciate you taking the time to share your views. I am pleased to hear that you found the rooms to be spacious and the staff friendly. The hotel does have both 1 and 3 bedroom apartments which are great for families or groups.
I thank you for your additional feedback and we hope to be able to welcome you back to the Hilton Lake Taupo in the near future.

Kind Regards

Ryan Mikkelson
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (413)
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English first
Auckland, New Zealand
Level 4 Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 20, 2014 via mobile

We have stayed at the Hilton Taupo twice now and really love the property
It is beautifully presented inside a out. Last time we stayed in a suite overlooking the pool which I much preferred over the 'lake view' (we were on the bottom level and got a little glimpse) room of this latest stay. The room had a courtyard with table and chairs, however it was not very private from the neighboring courtyards which put me off utilizing it as much as I would have liked to.

The staff were helpful, delivering a cutting board, plate and knife when we requested a knife to cut up melon (they were quick too).

Restaurant and room service prices are very expensive (even compared to the hilton in hawaii where we last stayed!), so we didn't eat there, opting for eruption cafe in town for breakfasts which was fabulous.

The pool is pretty but small and was overrun with kids (it is the holidays though, so to be expected!) And the gym is small (two treadmills, etc) but adequate if not busy.

We were glad we had our car, as the hilton is set back from the lake and the centre of taupo - you could walk it but it would take a while.

Overall we would return but perhaps only on a good room rate deal, as it is a bit expensive for what you get in my experience!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natalie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, January 22, 2014
Dear Natalie S,

Thank you for your recent trip advisor post. I appreciate your feedback as it helps me understand where we are doing well and where we can improve. I am pleased to see that you enjoyed the Junior Suite at the rear of the hotel, they are lovely well appointed rooms. I thank you for your additional feedback and we hope to see you again at the Hilton Lake Taupo.

Kind Regards

Ryan Mikkelson
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Napier, New Zealand
1 review
Reviewed January 20, 2014

Very friendly staff ,the room was beautiful with a great view .There is a lovely pool and gym .Taupo is a great place to stay loads of things to do -the lake for swimming or boating. Lots of great attractions hot water pools .

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Andrea R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, January 22, 2014
Dear Andrea R,

Many thanks for taking the time to post your feedback on trip advisor. I am delighted to see that you loved the views and found the staff friendly. We hope to see you back at the hotel enjoying the attractions that Taupo has to offer.

Kind Regards

Ryan Mikkelson
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level 6 Contributor
101 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 19, 2014

Stayed for a couple of nights in Jan 2014. Nice spacious rooms with good facilities - gym, outside pool. The view from the hotel was also good - although the hotel is ~ 1 km away from the lake, but you can view the lake from the outside. The staff was very helpful, especially the concierge team that helped us plan and book trips to the Thermal Reserve, Hobbiton village and Glowworn caves. The concierge was quite knowledgeable. Overall it was a satisfying experience.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gagandeep_tiet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, January 20, 2014
Dear gagandeep_tiet,

Thank you for taking the time to post on trip advisor. I am thrilled to hear that you enjoyed all aspects of the hotel and found the whole experience satisfying. I will be sure to pass on your favourable feedback to the Concierge team.

We hope to see you back at the Hilton Lake Taupo in the not so distant future.


Kind Regards

Ryan Mikkelson
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Remuera
Level 5 Contributor
66 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed January 19, 2014

It's worth paying extra for a One-bedroom-king-apartment (suite 431) as you get so much more including:

- full kitchen with dishwasher (no plates in a standard 'Guest-room')
- your own balcony (which isn't shared like some of the cheaper rooms)
- magnificent lake view especially at sunset
- generous living area (lounge, dining & kitchen)
- washing machine/dryer
- greater security with no public access to your balcony

We found all the staff incredibly helpful and on an international scale you'd be hard pressed finding this level of accommodation for say 260euro (NZD$450).

Very clean but everytime I stay the window or mirrors are a bit smeary (which is fine but it stands out when everything else is sparkling).

Room Tip: Room 431 has the largest balcony and juts out from the suite beside it so it's feels more privat...
See more room tips
  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank polloRemuera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, January 20, 2014
Dear polloRemuera,

Many thanks for your recent trip advisor post. I am delighted to hear that you enjoyed the one bedroom apartment and that you found the staff to be incredibly friendly. Thank you for your additional feedback regarding the smears on the windows and mirrors. Your views have most certainly been shared with our Executive Housekeeper and his team.

We hope to be able to welcome you back to the Hilton Lake Taupo in the near future.

Kind Regards


Ryan Mikkelson
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 18, 2014 via mobile

Very friendly, helpful staff. Lovely spacious room. Very comfortable bed with a Pillow Menu to pick from. Thanks Hilton for your contribution to a great weekend away. Of course they can't away deliver the sunshine and view of the mountains that helped make it special.

Stayed January 2014, traveled as a couple
Helpful?
Thank MrsFynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, January 20, 2014
Dear Mrs Fynn,

I am thrilled to hear that you enjoyed your time with us and that you found the staff to be friendly and the room spacious. Thank you for taking the time to post your most favourable review. We look forward to welcoming you back to the hotel for more sunshine and mountain views.

Kind Regards

Ryan Mikkelson
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Zealand
Level 6 Contributor
107 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed January 17, 2014

Stayed for one night on way South. Nice room with terrace. Good toiletries. Lovely pool and spa pool. Nice old building where restaurant is. Comfortable bed. Next door to hot pool complex. Pleasant service.

Stayed January 2014, traveled as a couple
Helpful?
Thank SGGNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, January 20, 2014
Dear SGGNZ,

Many thanks for your recent trip advisor post. Your feedback is important to us as without it we can not improve. We thank you for choosing to stay at the Hilton Lake Taupo and hope to be able to welcome you back to the hotel in the near future.

Kind Regards

Ryan Mikkelson
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Lake Taupo

Property: Hilton Lake Taupo
Address: 80-100 Napier Road, Taupo 3330, New Zealand
Phone Number:
Location: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Taupo
#4 Luxury Hotel in Taupo
#6 Family Hotel in Taupo
#10 Romantic Hotel in Taupo
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Lake Taupo 5*
Number of rooms: 113
Official Description (provided by the hotel):
Welcome to Hilton Lake Taupo, the regions only 5 Star International hotel. From its spectacular vantage point, Hilton Lake Taupo commands magnificent views over New Zealand’s largest lake and beyond. This distinguished hotel offers a wide range of room types (113 rooms total), from Hilton Guest Rooms through to the grand Presidential Suite. For families, groups and those staying a little longer, one to three bedroom apartments offer a convenient new option. Rejuvenate with a round of tennis, or a workout in the fully-equipped gym or enjoy a dip in the naturally heated outdoor pool and spa-pool or relax in the sauna or steam room. Indulge in flagship restaurant and bar, Bistro Lago with an inspired menu created by New Zealand master chef Simon Gault. Be prepared for an extraordinary experience: an outstanding location, a breathtaking panorama, exceptional service, an intimate ambiance and contemporary luxury of the highest standard. ... more   less 
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Also Known As:
Hilton Lake Taupo Hotel Taupo
Terraces Hotel Taupo

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