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“The Calm of Hilton Taupo”
5 of 5 bubbles Review of Hilton Lake Taupo

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Hilton Lake Taupo
Ranked #7 of 69 Hotels in Taupo
Certificate of Excellence
Brisbane, Australia
Level Contributor
69 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“The Calm of Hilton Taupo”
5 of 5 bubbles Reviewed October 14, 2013

All our expectations were met at this excellent property on our recent family (5adults) NZ tour.

Check in was conducted by friendly, efficient Maya for our 3 day stay in the beautifully appointed 3 bedroom apartment with its large open plan kitchen/living room running between the lake-side balcony and the pool-side balcony. Hilton quality comfy beds were so nice to come home to after our excursions to Rotorua and beyond.

The grounds are nicely laid out and maintained, and the mountain and lake views I am sure are more and more spectacular as the weather permits. (I look forward to returning for the sunny vistas.)
The thermally heated pool and jacuzzi are additions which I will also try out next time!

Breakfast was fine - nothing to ooh and aah about. Some chose to breakfast in the apartment but we used the kitchen each night for dinner as our holiday purpose was to spend lots of time together with our 87 year Mum.
The apartment @ Hilton Taupo certainly enhanced our holiday experience tremendously with the only quibble being the elusive/erratic internet connection.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Pmariel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, October 15, 2013
Dear Pmariel,

Many thanks for your recent post on Trip Advisor. I was delighted to hear that all your expectations were met whilst staying with us and that the 3 bedroom apartment suited your requirements.
Having noted your comments regarding the erratic internet, I will follow up to see if there is an issue in the room you occupied and have rectified.

We look forward to welcoming you back so you can enjoy the sunny vista’s and recreational facilities.

Kindest Regards
Ryan Mikkelson
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,944 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (400)
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English first
Newcastle, England, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 14, 2013

Everything you'd expect from a Hilton. Lovely views from the hill top where the hotel is situated. Big rooms with smart bathroom. Beautiful pool with hot hot hot jacuzzi, plus gym and sauna/ steamroom (although steamroom was broken whilst we were there). Staff were helpful in directing us to how we could spend the best of our spare time in Lake Taupo. Visited Huka Fall & Craters of the Moon and did a high speed boat ride (Rapids Jet) which was such a thrill!

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Chelsea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, October 24, 2013
Dear Chelsea B,

Many thanks for your recent trip advisor post. I am thrilled to hear that you loved your room and got time to experience and enjoy our spa, gym and sauna. We hope to be able to welcome you back to the Hilton Lake Taupo in the near future.

Kindest Regards

Ryan Mikkelson
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clive, New Zealand
1 review
5 of 5 bubbles Reviewed October 14, 2013

It was a most pleasurable stay. We were treated with the greatest of respect and felt enormously welcome. A fantastic weekend of sublime luxury. The amenities were of the highest standard and the restaurant was beyond all expectations. Definitely worth a visit. Enjoy.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Philippa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, October 24, 2013
Dear PhilippaW,

Thank you for taking the time to post on trip advisor. It is always lovely to receive such positive feedback and I am pleased that you felt cared for, valued and respected whilst at the hotel. We look forward to seeing you again at the Hilton Lake Taupo.

Kindest Regards

Ryan Mikkelson
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed October 11, 2013

We enjoyed a 2 night stay in a bedroom apartment on the fourth floor with a lake view in October. The modern apartment was a fantastic size and the sofa bed for my son was already turned down when we arrived.
What took our breathe away was the view from every aspect of the apartment, we faced onto the lake side and enjoyed the spectacular sight of the huge lake and snow covered mountains. Truly magnificent. We enjoyed a dinner in the Hiltons signature restaurant which did not disappoint, breakfast was also enjoyable with a good choice. We also used the gym which faced the pool and the thermal valley, what a great way to work out!! The hotel is in great condition and is beautifully maintained would highly recommend that you stay here whilst in Lake Taupo. Was sad to leave could have easily stayed on a few days just to relax and enjoy the food more.

Room Tip: Choose a 4th floor apartment overlooking the lake, it is truly beautiful view.
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SylvMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, October 15, 2013
Dear SylvMelbourne,

Thank you for taking the time to write a review on Trip Advisor. I am delighted to hear that you loved your one bedroom apartment and got to appreciate the panoramic views, which are particularly amazing from the 4th floor. I have also passed on your favourable feedback to Bistro Lago’s Food and Beverage Manager regarding your dining experience.

We hope to see you back at the Hilton Lake Taupo in the near future.

Kindest Regards
Ryan Mikkelson
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waihi
Level Contributor
52 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed October 11, 2013

We recently stayed for two nights after spending two nights in Auckland. We were very efficiently and cheerfully greeted at the reception and quickly checked in - absolutely lovely young receptionist explained the car parking options and showed us around our room. We stayed in a room on the third floor in the third "tower" overlooking the Lake. The mountains could be seen clearly in the distance which was simply awesome. The room, bathroom and deck were simply amazing and top class. We enjoyed the facilities imensly. The pool, spa and weights room were excellent and very well set up. We used the sauna and steam room as well during both days - wonderful to relax in after shopping!!!!! Food in the resrtaurant was very good and well presented along with our pre-dinner drinks at the bar area. - Another stunning view across the lake to the mountains could be clearly viewed during a beautiful sunset while eating dinner was simply amazing. We highly recommend this hotel especially the lake view rooms. A tip - check the parking options - free outside, self parking and valet parking. We chose to self park undercover as this suited our needs best. This hotel is well worth a visit.

Room Tip: Choose a lake view room - the views are amazing along with the room.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rosscooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, October 15, 2013
Dear rosscooper,

Thank you so much for your favourable comments on Trip Advisor. I am thrilled to hear that you enjoyed all aspects of the hotel and got to experience not only the great views but also one of our magical sunsets.

We look forward to welcoming you back to the Hotel in the near future.

Kindest Regards
Ryan Mikkelson
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed October 9, 2013

The Taupo Hilton was a fantastic way to stay in a great tourist location. The hotel offered an excellent selection of rooms, and the thermally heated outdoor pool and spa was a hit with the whole family.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Eric10000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, October 15, 2013
Dear Eric1000,

Many thanks for your recent post on Trip Advisor. I am delighted to hear that you loved the location of the hotel and that you and your family got to enjoy our wonderful recreational facilities.

We hope to be able to welcome you back to the Hilton Lake Taupo in the near future.

Kindest Regards
Ryan Mikkelson
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hamilton, N Z
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed October 8, 2013

Stayed at the Hilton in a 3 bed villa. Very well presented. We were a large group, down there for a tournament, and we occupied 5 villas and a regular room.
The most exceptional part of our experience was the staff. They were so helpful with any of our requests and we had quite a few. Couldn't fault the smiling and obliging attitude.
The place looks lovely. pools etc.. all good and our villa was extremely comfortable.Ii would have loved to move in and live there permanently.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JBRHam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review, October 15, 2013
Dear JBRHam,

I was delighted to read your favorable comments and thank you for taking the time to share them on tripadvisor. The 3 bedroom apartments are great and work especially well with groups and families. I will be sure to pass on your favorable comments to the team regarding their smiling and obliging attitudes.

We look forward to welcoming you back to the hotel.

Kindest Regards

Ryan Mikkelson
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Lake Taupo

Property: Hilton Lake Taupo
Address: 80-100 Napier Road, Taupo 3330, New Zealand
Phone Number:
Location: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Taupo
#4 Luxury Hotel in Taupo
#6 Family Hotel in Taupo
#10 Romantic Hotel in Taupo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Lake Taupo 5*
Number of rooms: 113
Official Description (provided by the hotel):
Welcome to Hilton Lake Taupo, the regions only 5 Star International hotel. From its spectacular vantage point, Hilton Lake Taupo commands magnificent views over New Zealand’s largest lake and beyond. This distinguished hotel offers a wide range of room types (113 rooms total), from Hilton Guest Rooms through to the grand Presidential Suite. For families, groups and those staying a little longer, one to three bedroom apartments offer a convenient new option. Rejuvenate with a round of tennis, or a workout in the fully-equipped gym or enjoy a dip in the naturally heated outdoor pool and spa-pool or relax in the sauna or steam room. Indulge in flagship restaurant and bar, Bistro Lago with an inspired menu created by New Zealand master chef Simon Gault. Be prepared for an extraordinary experience: an outstanding location, a breathtaking panorama, exceptional service, an intimate ambiance and contemporary luxury of the highest standard. ... more   less 
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Also Known As:
Hilton Lake Taupo Hotel Taupo
Terraces Hotel Taupo

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