We stayed here a few years back & were quite happy. Spent 2 nights here recently because of closeness to an event & because it has a large thermal mineral pool in the room. But we wished we'd paid a bit more for somewhere else. The pool itself was ok. Needs a thorough clean & spruce up in spa room, stained pool tiles, grotty plug chain, cobwebs with resident spiders in corner, fly spots on roof, light bulb had a murky soup in the bottom! Window ledges rotting under obvious attempts to fix. Shower head fell apart at first touch & had pitiful water pressure. For $140 a night a decent shower with a handheld rose would be a welcome facility. Didn't use the kitchen which seemed adequate, except the doors didn't open back far enough to open the fridge door. TV old & snowy. Sheets were clean but bed requires replacement as indents over years of use are evident. Room was hot & stuffy, & we didn't want to leave window open for security purposes. However, the lady at reception had a lovely manner & smile. One of the housekeeping staff we met on departure was also very friendly. Its a shame, when this could be a great little motel. Just spend some $$ on updating the tired & worn out rooms & you could get return bookings with your clientele. Sorry but we won't be back.
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- Also Known As:
- Karaka Tree Hotel Taupo