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“Shocking breakfast!”
Review of Bistro Lago

Bistro Lago
Ranked #23 of 137 Restaurants in Taupo
Certificate of Excellence
Price range: $17 - $27
Cuisines: European, New Zealand, Contemporary
More restaurant details
Restaurant details
Good for: Romantic, Large groups, Families with children, Special occasions, Scenic view, Bar scene, Business meetings, Local cuisine
Dining options: Brunch, Breakfast, Lunch, Dinner, Late Night, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Level Contributor
18 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Shocking breakfast!”
Reviewed January 8, 2013 via mobile

Over the New Year period we stayed in Taupo with the kids and decided to do it kiwi style camping, usually preferring to stay in accommodation.

We decided to enjoy breakfast one morning at Bistro Lago restaurant as we had heard from friend that it was a must try being managed by a well known NZ chef Simon Gault.

Don't go for breakfast is my warning!

The buffet cost us $35pp and was the worst breakfast experience I have ever had in a restaurant and not worth $10.

The bacon and eggs were stone cold, fruit looked like it had scrapings of skin (or something else) in the syrup, table cloth had a stain on it, muffins the size of something id cook at home on a bad day.

The only good thing about the breakfast was the service and the coffee was well done, albeit an additional charge.

I'm not sure about the dinner as others have reviewed this highly however beware about the buffet breakfast. It is not up to standard!!!!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank kiwilovetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guido P, General Manager at Bistro Lago, responded to this review, February 27, 2013
Dear kiwilovetravel

I very much appreciate you taking the time to share on TripAdvisor and I am sorry to read that we fell short of your expectations on this visit. Please be assured that your feedback is very much appreciated.

I have passed your comments in relation to our breakfast food to the Head Chef and action has been taken to improve.

On a good note, I am glad you enjoyed our hospitality.

Again, thank you for sharing and I am sorry that we fell short on this occasion.

Kind regards
Guido Paseri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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427 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Wellington, New Zealand
Level Contributor
3 reviews
3 restaurant reviews
“Resturant Xmas Lunch”
Reviewed January 6, 2013

We were booked into the hotel for xmas lunch; what a HUGE disappointment. What was supposed to be a table service lunch at $109.00 a head, it was a very poor buffet. It would take me pages to tell the whole story. In their favour the staff did give us a small discount and an apology.We had been for other meals which have been good.The hotels in house problems(like no fridges working) were not our problem, and I recommend staff have more training.

    • Value
    • Service
Helpful?
Thank Gayler204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dural, Australia
Level Contributor
111 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
“Perfection... again”
Reviewed January 1, 2013

Returned back to Hilton & dined (dinner) in-house at Bistro Lago.

Our stay was a long one so we dined on many occasions, from simple bar tapas type set-up to a more formal dining situation. We also opted to have Christmas lunch there too & on each & every occasion the service was perfect, food cooked to perfection with an interesting flair from Head Chef, Jason & his team.

On the 3rd day of our stay a new Summer menu was introduced... I have to say it is quite simply stunning. Beautiful fresh flavours with a quirky twist. Jason certainly knows how to showcase New Zealand's beautiful produce, particularly seafood & local beef.

Staff are exemplary as usual... Michael & Trevor with their quirky sense of humour, Nicole, Kerry, Nicky & Jen for their bright smiles & kindness... everyone is lovely & takes great pride in looking after diners.

We also met Simon Gault (executive chef for Bistro Lago), his family & local friends, enjoyed drinks in the Lago lounge with them was highly entertaining & fun.

I love Bistro Lago because its one of those gems that keeps getting better & better. Australian hotels could learn a lot from this restaurant.

We look forward to returning later in 2013.

Highly recommend.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Fusspot-Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Delicious food and excellent service.”
Reviewed January 1, 2013

We were staying at the Hilton for 3 nights and had most of our meals at this lovely restaurant. It was consistently first class, both the food and the service. There was a very nice ambience, and we had delightful meals sitting near the windows admiring the view and beautiful sunsets.
The food was delicious, beautifully cooked , presented and the staff friendly and very helpful.
Thank you so much.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Sue R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Napier, New Zealand
Level Contributor
56 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Just the best”
Reviewed December 30, 2012 via mobile

We ate at Bistro Lago 2 nights ago and as usual it was fantastic in every respect. We had the Alaskan crab entree and my wife tempura prawns; both great. Mains were fillet cooked perfectly blue and the chicken breast which was out of this world. Partnered with a bottle of Vouvray this was meal up with the best we have had in recent times in NZ.

Helpful?
Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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