We stayed two nights at this hotel, and never again. Our first night was in a ground floor room which was very noisy, due to heavy trucks on the road during the night, we woke many times.
I complained to the owner the following morning, so she gave us another room at the back of the hotel which was very nice, with little noise from the road.
This morning, we went to meet a friend for breakfast at 9 am and knew that we had to be back at the hotel for check out before 11 am. Just as my son and I were about to get into the car from town, to go back to check out and give back the key, the owner was standing outside my car asking me why I went off without paying....
My gosh, I felt so humiliated that he had come to look for us, assuming that we had left without paying. He even asked me to drive slowly because he was going to follow me back to the hotel.
I settled the bill and shared my feelings regarding his stupidity and I left after he then joked about this.
Around an hour later, I was stopped by the police, yes, the police. The mad owner had reported me to the police and told them I was on the run .. Anyway, I showed the police my receipt and explained, and even the police laughed with me. When checking into any hotel, we must give all our details like car reg, telephone number, address etc. The owner I think must suffer from paranoia, so please, think twice before staying here. We have stayed at many Taupo hotels,between six to ten times a year and we have NEVER had an issue like this. These owners didn't have the decency to let the police know that we had actually been back at the hotel since 10.45 and paid.....
- Official Description (provided by the hotel):
- Tui Oaks motel is an eighteen unit motel, set 700 metres away from downtown Taupo along the lake front. From the four storey front block there are superb views across the lake to the mountains at the other end of the lake. There is free off street parking and restaurants and shops within easy walking distances. ... more less
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