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“Full of character”
Review of Chelmswood Motel

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Chelmswood Motel
Ranked #36 of 69 Hotels in Taupo
Canberra, Australia
Level Contributor
76 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Full of character”
Reviewed May 15, 2013

A good place to end up after a long day's drive. We stayed for 4 nights, and could have done with a larger room. [There was a much larger single story room next door free for 2 of the 4 nights... if only..] We are all over 60, and the extremely narrow and steep staircase up to our bedroom on the mezzanine floor was difficult to negotiate - especially at night when nature calls! The private spa bath was also too difficult to get in and out of for one of our party - no rails to help you up and out - so she missed out: a pity as it was so therapeutic. That said, the apartment was suitable for our needs, and really well located. Our hosts were knowledgeable and very friendly, and happy to oblige us with extra coffee and tea and fresh milk when requested. Would have no issue staying here again - provided we got a single story room!

Room Tip: Ask for a single story room if knees are an issue! - most appear to be 2 story.
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  • Stayed October 2012, traveled with friends
    • Value
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Helpful?
Thank TravellingJs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmswood M, Owner at Chelmswood Motel, responded to this review, June 4, 2013
Hi Guys
Thanks for you feedback, yes we do have 6 units with a mezzanine floor (Sleep 5) and four single story units sleep 4. We do also have two additional larger thermal pools which provide for those who find the in-room pools hard to access. It is truely regretable that you did not bring it to our attention on the first day as we could have ensured all of your party could have got into one of the larger pools in the Sauna Area.
Next trip maybe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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258 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
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English first
Hastings, New Zealand
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 5, 2013

Great place to stay. Very friendly and helpful hosts. Kids were very welcomed and had a great time in the hot pool. Plenty of amenities, games for kids and grown ups. We will be back to enjoy the atmosphere. We stayed 2 nights and wished it was longer.

  • Stayed May 2013, traveled with family
    • Value
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Helpful?
Thank kath909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmswood M, Owner at Chelmswood Motel, responded to this review, May 6, 2013
It is great when we get great feedback from Kiwi travellers. Thank you for taking the time and we look forward to a return visit.
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Washington DC, District of Columbia
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed May 5, 2013

Stayed one night here. Staff was very friendly, plenty of parking and it's a short drive to both downtown Taupo (5 minutes) and Huka Falls (10-15 mins). Room was on the smaller side (but perfectly adequate for our purposes), bed was average and bathroom/shower was actually larger than most. Would have no problem staying here again.

Stayed April 2013, traveled as a couple
Helpful?
Thank grabowcp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmswood M, Owner at Chelmswood Motel, responded to this review, May 6, 2013
Thanks for the feedback it is appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Turk
Level Contributor
59 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed April 29, 2013

Stayed one night with family of 3 teenage kids for $215. It can be hard to find a room for 5 people these days so we were happy to find the Chelmswood offers two story rooms - master bedroom in the back plus one bed in the lounge area and two singles upstairs. Also had a thermal pool to ourselves but with the wonderfully hot/heated pool outside, there was really no need! It's like one bit hot spa pool and really really nice!

Hotel is a 3 minute drive from centre of town.

Hosts really helpful and friendly. Room clean. Beds comfy, room quiet, enough space for 5. Lots of free WIFi for computer/iPad/iPod obsessed kids. Water bottles handed out on departure!

Will def stay again when/if in Taupo!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank HollowVictory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmswood M, Owner at Chelmswood Motel, responded to this review, April 30, 2013
Thanks for the feedback guys it is really appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 8, 2013

The family suite suited our family of five wonderfully. Queen size bed in the bedroom with a lovely mineral pool just outside in a natural setting. Single bed downstairs in the lounge area and two single beds upstairs on the mezzanine floor. The stairs are very narrow though, but that was ok considering it was only the kids using them. The kitchen is nice and compact. It has a seperate shower and toilet both reasonably sized. The hot mineral pool takes about an hour to fill and once it's full, soaking in it is absolutely divine!!!! The motel itself is lovely as are the hosts. Getting a nice little basket of cookies on arrival was a nice touch as was the bottled water we were each given on our departure. Would definitely stay here again the next time my family and I decide to take another weekend getaway in Taupo!!!!

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
Thank Salzinvegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmswood M, Owner at Chelmswood Motel, responded to this review, April 10, 2013
Thanks for taking the time to post you feedback we really appreciate it
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Napier, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 8, 2013

We had a lovely stay at the chelmswood motel. The owners were very friendly and helpful. We had a lake view room with a mineral pool in the bathroom. It was wonderful. the motel was booked out but was quiet and private. Great price and location. Would recommend.

  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
Thank Berky59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmswood M, Owner at Chelmswood Motel, responded to this review, April 10, 2013
thanks guys appreciate your comments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 3, 2013

Chelmswood Motel promotes itself as being the "Friendliest Motel in Taupo", well, maybe so, but it's certainly not the cleanest! Rooms are looking far from sparkling, limp, greying sheets, and wiping up a spill in the kitchen revealed hard floors that haven't seen a mop in, at a guess, MONTHS (and I think that's being generous)! Toilet had a grotty ring around the water line where it hadn't had a good scrub in a while either. We took a family room with single beds on a mezzanine platform, another single bed stuck under the stairs in the (small) lounge/dining area and a double bed in a separate bedroom at the back. The problem with these rooms is that, for those not staying in the separate bedroom, there is nowhere to put anything. Luckily we only had four people staying, so could put cases & clothes on the spare beds. If all beds were taken, you would be climbing over your stuff the whole time. if you stay here, make sure you close the high window in the back bedroom before dusk. It has no fly screen on it and when bedtime came, we found the bed COVERED in flying bugs! On the plus side, the rate is reasonable by Taupo standards, but you get what you pay for!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank holfiend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chelmswood M, Owner at Chelmswood Motel, responded to this review, April 4, 2013
Thankyou for the feed back, we wish you had bought your concerns to us during your visit as they could have been addressed. Alsco our laundry service, supply linen daily and they are very diligent on quality control as we triple sheet all of our units which provides the guest with immediate visual confirmation on entering a room that room is up to scratch. The floors in all units are cleaned daily and waxed monthly. We take the cleaning functions extremely serious as our other reviewers indicate and thus your comments will be discussed with all staff concerned.
Lake Fly or Trout fly only swarm and live for a few hours and althought totally harmless will be attracted to lights. This occurrs only a few times a year during perfect conditions and yes they enter any open windows.
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Additional Information about Chelmswood Motel

Property: Chelmswood Motel
Address: 250 Lake Terrace, State Hwy 1 | Waipahihi, Taupo 3330, New Zealand (Formerly Chelmswood Manor)
Phone Number:
Location: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 Family Hotel in Taupo
#21 Romantic Hotel in Taupo
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chelmswood Motel 3.5*
Number of rooms: 36
Official Description (provided by the hotel):
Welcome to Asure Chelmswood Motel Taupo Overlooking Lake Taupo New Zealand. Chelmswood Motel Taupo is a Tudor style complex consisting of 36 units (24) with their very own natural thermal mineral pools. Located at the southern entrance to Taupo with beautiful views of Lake Taupo. One of only 10 properties with SKY Guest Select (60 Plus TV Channels). Easy to find, conveniently located on Lake Terrace (old SH 1) which passes through Taupo on the way to either Auckland or Wellington. Just a few minutes from town, with off street parking for cars, boats, trailers, trucks and more. The complex sits on a very peaceful two acres of grass land with stunning views of Lake Taupo. Asure Chelmswood Motel Taupo is the perfect choice for the whole family, the couple wanting a romantic peaceful break, the over-nighter looking for a great nights sleep to break their journey, or the club who want all the facilities on one site. (Function room and large kitchen). Secure off road parking for your trail bike trailers, race rigs, boats etc. While staying have a fun filled break and use the heated outdoor swimming pool, redwood sauna, grassed BBQ area or one of our bikes to ride around the lakes cycle-ways, or just sit along the front of the complex and soak up the magnificent views of Lake Taupo. Keep in touch by utilising our high speed internet access including free wireless, and catch up on the washing in our Free Guest laundry. ... more   less 
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Also Known As:
Chelmswood Manor Hotel Taupo

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