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“Lovely meal”

GCR Grand Central Restaurant & Bar
Ranked #101 of 164 Restaurants in New Plymouth
Price range: $13 - $24
Cuisines: Contemporary, New Zealand
More restaurant details
Restaurant details
Good for: Local cuisine, Large groups, Business meetings
Dining options: Lunch, Dinner, Breakfast, Reservations, Seating, Serves Alcohol, Waitstaff
Nelson, New Zealand
Level Contributor
440 reviews
227 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
“Lovely meal”
4 of 5 bubbles Reviewed June 28, 2014

I stayed at the hotel and ate here 1 of the nights. I had the chicken and it was very nice, tender and I would definitely have this again.

The waiter may have been new, but i ordered the chicken and he came back 10 mins later and said that they had run out of pork.... and my meal took about 45 mins, with only 5 other people in the restaurant.

Was interesting being able to see the chef cooking. I would recommend eating here, based on the meal i had

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank danjonelson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 reviews from our community

Visitor rating
    10
    6
    6
    3
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Hastings, New Zealand
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“great breakfast”
4 of 5 bubbles Reviewed June 26, 2014

Warm greeting on arrival, seated promptly, and menu provided without delay. breakfast juice from continental bar complimentary whilst waiting for cooked breakfast - best omelette ever .

Visited June 2014
Helpful?
Thank Margaret J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakura, New Zealand
Level Contributor
11 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great night out for our workplace celebrations.”
5 of 5 bubbles Reviewed April 12, 2014 via mobile

Really enjoyed our night out at GCR. Had organized a set menu with the team that was delicious and we had space in adjoining lounge to have platters and have our speeches. The staff were friendly, helpful and organized. Would visit again.

Visited April 2014
Helpful?
Thank Catherine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Invercargill, New Zealand
1 review
“poor dining experience”
2 of 5 bubbles Reviewed January 28, 2014

We stayed at Copthorne Hotel Grand Central New Plymouth last month. We had dinner at the hotel restaurant, called GCR restaurant. We ordered Asparagus & Mushroom Risotto. When it came, there was NO asparagus and NO mushroom, only beans and spinach. When we complained to the waiter, the chef denied that this was the case. Had this been communicated at the time we ordered, we would have picked another dish. We then escalated this incident to the manager, and she confirmed that due to delivery issue there was NO asparagus and NO mushroom delivered that day, hence these needed to be subsituted by other vegetables. The manager did offer a dining voucher which was not taken up by us.

This is a very unpleasant dining experience.

    • Value
    • Service
Helpful?
Thank F C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResmanagerGCH, General Manager at GCR Grand Central Restaurant & Bar, responded to this review, January 30, 2014
In addition to our email conversation, thank you for your review.
Once again, please accept my sincere apologies for the disappointment and inconvenience caused. As I explained in our email correspondence earlier this month, there was a produce delivery issue with the fresh asparagus and this item was not available. I agreed that this should have been explained to you by the wait staff when ordering as this incident could have been avoided from the outset. However upon hearing of your disappointment, the Chef did offer a complimentary side of vegetables to accompany your meal in an attempt to make up for this incident on the night. In addition we offered you a voucher so that you may have so that we could have the opportunity to restore your good faith in our restaurant.
Rest assured our staff have been given re-training in this area and we will be changing our seasonal menu in next two weeks using the freshest local produce available.
We appreciate your feedback as it is through comments such as yours that we may continually improve our product and level of service.
You have my contact details should you wish to take me up on the offer of the voucher.

Kind regards,
Angela Taylor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
101 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Lovely food and ambience”
4 of 5 bubbles Reviewed October 24, 2013

Had a few meals at the GCR over our weekend in New Plymouth. They were beautifully prepared, served and delicious to eat. Would definitely have a meal here again!

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank jen_knee43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResmanagerGCH, General Manager at GCR Grand Central Restaurant & Bar, responded to this review, October 28, 2013
I am glad your enjoyed your meals at GCR and thank you for your comments. We have a great new chef on board and we have recently updated the restaurant with a fresh paint. We are updating the seasonal menu soon and hope you will come and try it.

Kind regards,
Angela Taylor
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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