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“Home away from home.” 5 of 5 bubbles
Review of King and Queen Hotel Suites

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King and Queen Hotel Suites
Ranked #1 of 30 Hotels in New Plymouth
Certificate of Excellence
SSA
Level Contributor
1 review
“Home away from home.”
5 of 5 bubbles Reviewed April 6, 2014

Friendly staff, cozy rooms, awesome location (just across an awesome cafe and one block of the best bar in town) and view (most rooms have small balcony with chairs and table to enjoy the sea view), bikes and gear available for guest use, nice selection available in the mini bar, your stay just can't go wrong.
As they call themselves, it's definitely a home away from home.
Stayed 11 days for business in April 14.

  • Stayed April 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cecils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel F, General Manager at King and Queen Hotel Suites, responded to this review, July 11, 2014
Dear Cecilia,

It was wonderful having you stay with us here at King and Queen for two weeks in April; its great to hear that you enjoyed it so much. Our close proximity to Café Govett Brewster and Frederic's is easy and close for guests and it sounds although you enjoyed them thoroughly! We will pass on your feedback to them, especially that you thought Fred's was the best bar in town.

We are so happy to hear that you felt although King and Queen was a home away from home for you. We hope your business brings you back to Taranaki and you are able to stay with us again in the future.

Kind regards,
Daniel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

281 reviews from our community

Traveler rating
    260
    17
    3
    0
    1
See reviews for
27
170
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41
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Haslemere, United Kingdom
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed March 25, 2014

The King and Queen Hotel Suites are classy, chic rooms in a very central location. All the staff are extremely helpful and friendly. The suites are immaculately presented and have been very well planned and well equipped. The bathroom towels are large, fluffy and plentiful and the L'Occitaine toiletries are a real treat. Chose the inclusive breakfast package and enjoyed popping across the road to the Cafe for a really good breakfast. Enjoyed the small balcony equipped with table and chairs - nice touch! Would thoroughly recommend!

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jvandek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel F, General Manager at King and Queen Hotel Suites, responded to this review, July 6, 2014
Dear Jvandek

Thank you for taking the time to write us such a lovely review. It's wonderful to hear you and your partner had such an enjoyable experience here at King and Queen Hotel Suites. Our central location is great for our guests, and it sounds that you utilised this by heading over to Cafe Govett Brewster for breakfast.

We strive to provide a high level of customer service, so it's great to receive your positive feedback that our staff were helpful and friendly. We pride ourselves on having beautifully presented, spacious suites, so its wonderful to hear you felt they were chic, classy and very well planned out.

Once again, thank you for writing us such a lovely review.

Kind regards,
Daniel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quito, Ecuador
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 13, 2014

The King & Queen Hotel Suites in New Plymouth, just blew me away! This is an amazing property only enhanced by the warmth and charm of Anka at the front desk and her superb team. All facilities are outstanding, staff is more than courteous, location is prime, the rooms are an absolute source of enchantment. I was here for business and wished at least 2 more nights would´ve been part of the journey. I can only wait until I return to the K & Q Suites, and for sure will recommend it to all relatives and friends. Great for leisure, great for business. What a place!

Room Tip: Just book the room! My Suite was facing west (street side) and the sunsets from the balcony were stu...
See more room tips
  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GPStravelexpert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
94 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed March 11, 2014 via mobile

Stayed one night while on business and found the place of very good standard. I do feel the standard business room is overpriced at $200 per night, $175 would be more appropriate. They are clearly trying to target themselves as superior accommodation, and they are in New Plymouth but not to that extent. This doesn't mean I didn't enjoy the stay, I certainly did, but wouldn't pay that amount to stay there again.

Stayed March 2014, traveled on business
Helpful?
1 Thank TerryMcKenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed March 7, 2014

This place was fantastic. The staff were incredibly welcoming and helpful. I had the Queen Victoria I suite. WOW! Magnificently appointed and centrally located in beautiful New Plymouth. I could not recommend it highly enough. Cafe across the road is the place to have breakfast and you can boo direct to your room as with a number of nearby establishments. Very handy.

Room Tip: QVI had a balcony overlooking the rear courtyard and coffee shop. No traffic.
See more room tips
  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Quattro750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel F, General Manager at King and Queen Hotel Suites, responded to this review, May 24, 2014
Dear Quattro

Thank you for you great review!
We are so glad that you enjoyed our beautiful Queen Victoria Suite. Yes it is very quiet and a great set up with the coffee roastery a stone's throw away.

All the best
Daniel and team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed March 4, 2014

From the moment we arrived at the K&Q Suites we were made to feel at home in this fantastic hotel. The rooms and facilities are superb. We enjoyed complimentary use of the bikes to ride the coastal walkway which is a must. The staff are really dedicated to ensuring that guests enjoy this hotel and it is no surprise to us that they are number ONE on Tripadvisor in New Plymouth.

Stayed March 2014, traveled as a couple
Helpful?
Thank GapYearTraveller63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel F, General Manager at King and Queen Hotel Suites, responded to this review, May 4, 2014
Hi GapYearTraveller63

Thank you for taking the time to write such a lovely review. Here at King & Queen we pride ourselves on providing guests with a home away from home, so it is great to hear you felt this way. Our free bike service is unique and we are pleased you got to see & enjoy the Coastal Walkway through the use of them.

We also strive to provide our guests with warm and friendly service so its awesome to hear your feedback on our team.

We look forward to welcoming you back to the King & Queen Hotel Suites in the future.

Kind regards,
Daniel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed February 22, 2014

We stayed here last night to attend a friends 50th birthday dinner. It is lovely and new and very centrally located in New Plymouth.We stayed in the Queen Victoria Suite which was lovely. It had every thing for a long stay..washing machine and dryer, dish washer,fridge etc.Unfortunately we only stayed one night so didn't need any of those amenities. The bed was large and comfy and the bathroom products were lovelyI would definitely return next time we are in New Plymouth.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PAB3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel F, General Manager at King and Queen Hotel Suites, responded to this review, April 22, 2014
Hi PAB3

Thank you for your wonderful review. Its splendid to hear you enjoyed your stay here with us at King and Queen. The bathroom products we use are L'Occitane, its great to receive feedback on these products and that you enjoyed them.

Its wonderful to hear you will returning to King and Queen on your next visit. Hopefully you can put the amenities in the Queen Victoria Suite such as the kitchen and washing facilities to good use.

We look forward to welcoming you back to the King and Queen Hotel Suites in the future.

Kind regards,
Daniel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about King and Queen Hotel Suites

Property: King and Queen Hotel Suites
Address: Corner of King and Queen Streets, New Plymouth 4310, New Zealand
Location: New Zealand > North Island > Taranaki Region > New Plymouth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 30 Hotels in New Plymouth
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — King and Queen Hotel Suites 4.5*
Number of rooms: 17
Official Description (provided by the hotel):
Welcome to New Plymouth's newest luxury boutique hotel. Located in the CBD and cultural and arts hub of New Plymouth, close to the best restaurants and bars. Exquisite European and Moroccan furnishings, sea views, private balconies, unique local artwork, secure car parking, complimentary internet and kitchenettes help to create your ultimate getaway whether that be for business or pleasure. ... more   less 
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