I stayed four nights at the Plymouth for business. New Plymouth in summer is hot, so it was disappointing to find that the Plymouth doesn't have air conditioning in the rooms. The windows do open, but only 10 cm thanks to the security stays which have been fitted. As a result, the rooms at the Plymouth are stuffy and warm. There are electric fans in the rooms which do help a bit. The first night there I was in a room directly above the restaurant's air conditioner (ironically), meaning that I had to keep the windows shut to try to reduce the noise. That made for an uncomfortable night. The next day Reception was happy to move me to another room and even arranged for Housekeeping to move my luggage for me. Good service.
Rooms are a good size and, although dated, are comfortable. The beds are very good, although the pillow selection (four pillows of identical thickness) was a bit disappointing. Water pressure in the shower is really good. Like the main room the bathroom is showing its age but is otherwise perfectly adequate. Kitchen facilities in the rooms are non-existent except for an electric jug.
Front desk service was very good, with helpful, friendly staff. Unfortunately, housekeeping was a bit hit and miss. When I checked into my room the rubbish bin had not been emptied from the previous occupant. On one day wet towels had been removed but not replaced (a quick visit to the friendly folks at Reception and I was given clean ones), and a beverage from the minibar was not replaced for two days.
The hotel is in a convenient location on the edge of the CBD, within walking distance of shops and the coastal walkway. Free parking in the hotel parking lot. Room service is available from the hotel restaurant and, although the menu lists them as "light" meals, the servings are generous. The lack of air conditioning is a real issue though; it makes this hotel an uncomfortable option at the height of the New Plymouth summer.
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- Also Known As:
- Quality Inn New Plymouth