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“Amazing Service at the Plymouth”

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Quality Hotel Plymouth International
Ranked #10 of 30 Hotels in New Plymouth
Certificate of Excellence
Timaru
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing Service at the Plymouth”
Reviewed February 21, 2012

The quality of the service we received at the Plymouth Hotel was nothing short of outstanding. From the moment we checked in the service was top quality. This included the reception staff, the staff in the restaurant and the staff servicing our rooms. Well done Quality Hotel Plymouth International you made out 'first time ever' break in New Plymouth exceptionally enjoyable.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amelia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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239 reviews from our community

Traveler rating
    110
    86
    29
    9
    5
See reviews for
32
77
9
97
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
El Tarter, Andorra
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 12, 2012

Stayed there for three nights recently and found the hotel to be very nice.

The rooms were very clean and the staff were very friendly.

I had a few small issues, there was no air-conditioning in my room nor fan ad I had to have the windows open to cool the room down and seeing as the hotel is situated between two main roads, there was a fair bit of noise.

Had to pay for internet which was expensive as you only get 100MB for $7.50....doesn't last very long.

The hotel has a washing machine and dryer which you can use, $2 for each but it was great to be able to do some washing.

If I was to stay in New Plymouth again, I would recommend staying here. Plus it is only a fifteen minute walk into town.

Room Tip: You will need to pay extra if you require air-conditioning
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  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Cooly72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wildy
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 19, 2012

so we chose the quality hotel in new plymouth as it had a heated pool and was central and not too far from the lights festival, it was quite cheap, so i was'nt expecting anything too grand, but on arrival it far exceeded my expectations,very tidy and modern the food perfect. but the best reward was how friendly and above and beyond helpful the staff were.
we were having trouble finding a charter to take us fishing and had exhausted all options, when a lovely lady on reception with superior contacts, organised it for us, and we had the best day out, fishing because of her. directions and local knowledge, nothing was too much for the friendly helpful staff. from the pool by the bar to the free ironing service, our stay was the best.
i suggest getting a suite with a balcony, the view is worth it and the rooms superior

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank wildy_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 8, 2012

Hotel was very well appointed and staff very friendly and helpful. Very windy during our stay but spa was still a welcome retreat after a day in the car. Restaurant at hotel was closed as it was Sunday night, but Juliana's at their sister property a few streets away was fantastic. Kids special true value for money and real meals instead of crappy nuggets. My fish was so fresh I. Thought it might jump off the plate. I really recommend this hotel.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RedheadMumma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Zealand
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 26, 2011

Stayed for 3 nights. The restaurant meals were excellent and well priced.
There was a supermarket next door which was handy for buying fruit etc.
The room was on the ground floor which was easy for loading and unloading a longboard.
The room included a bar fridge with minibar.
The walk into town was 5 to 10 minutes to all the main shops.
The New Plymouth Coastal Walkway was 5 minutes walk away at the end of the street.
A very lovely scenic walking/running path that extends along the coast.
Staff were very helpful with advice and maps of the best surfing spots and local walks.
The only thing I could fault would be the lack of airconditioning if staying in the heat of summer, especially on the ground floor facing north.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank perfectwave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
234 reviews
170 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed November 6, 2011

We stayed in a standard room at $110 for the night, using the deal from a supermarket docket voucher.

The hotel is 1km-1.5km away from centre of New Plymouth, however within about 0.5km there are 4 (!) supermarkets plus takeaway places, at least one service station, and perhaps other things I didn't notice.

Entrance/Foyer area was nice, and of the 3 people at the front desk that I talked to at different times I'd say two came across as very friendly and the other one more average (not bad, not great).

The room was nothing special. Aircon, not that we required it, is achieved using heaters or fans. The area with the toilet/shower/bath is quite small. We would have liked some net curtains - the options were only to have everything open and be visible to people (if we were standing up or sitting at the window), or close curtains which was very dark indeed.

On the positive side there was a _lot_ of tea and coffee provisions, and you get a small 300ml carton of milk rather than the tiny little 15ml thimbles of milk.

Overall 3 out of 5, maybe 3.5 at the price we paid. Nothing particularly special about the hotel to make it higher than that, but nothing bad either!

  • Stayed November 2011, traveled as a couple
    • Value
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Helpful?
Thank glennomeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, New Zealand
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 6, 2011

I find it hard to give 5 out of 5, because that implies nothing could have been better, but our stay in New Plymouth for the weekend was made even more enjoyable by this hotel. The staff were extremely helpful, especially the breakfast staff. We used room service and that was excellent - food was hot and very well presented. Our room was great. If I was being picky, the bathroom was a little cramped but all fittings and decor were to a very high standard (we stayed in a superior room on the 3rd floor). Would definitely stay again.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roamingkiwi2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Hotel Plymouth International

Property: Quality Hotel Plymouth International
Address: Corner Courtenay & Leach Street | Private Bag 2057, New Plymouth, New Zealand
Location: New Zealand > North Island > Taranaki Region > New Plymouth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#3 Business Hotel in New Plymouth
#9 Luxury Hotel in New Plymouth
#9 Romantic Hotel in New Plymouth
Price Range (Based on Average Rates): $
Hotel Class:4 star — Quality Hotel Plymouth International 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Quality Inn New Plymouth

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