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“Quite Modern but springy beds, Good buffet food”

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The Devon Hotel & Conference Center
Ranked #8 of 30 Hotels in New Plymouth
Certificate of Excellence
Auckland
Level 6 Contributor
104 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Quite Modern but springy beds, Good buffet food”
Reviewed October 30, 2012

Stayed at here for one night with an extended family group (4 rooms in total). All OK with pleasant staff and good service. Rooms are reasonably basic, ours had a queen bed and a single bed. Bathrooms once again basic but clean and good range of ammenities were supplied. Very little bench space in bathroom for putting your bathroom things on. Found the beds were quite springy i.e. when your partner moved on the bed, you knew about it, but at least they were newish and not too saggy but maybe a bit soft for my liking. Reasonable selection of snacks and drinks in the in-room fridge and an iron and ironing board in the wardrobe. The hotel has an outdoor swimming pool and spa pool but weather at this time of year not conducive for that.
The flat screen TV was of only average quality with a limited range of channels including only a small number of Sky channels. At night you could hear the people on the floor above us when they used the toilet. Our room had a view across a few roofs out to the Tasman Sea.
The good thing about this hotel is its excellent buffet meals, huge selection, well laid out and food was nice and also fresh. Overall it's a good place to stay, but don't expect 5 star standard. Its clean, modern, reasonably spacious, close to the centre of New Plymouth and has parking within the hotel gounds. It would be hard to find something better of this size in New Plymouth. Yes, I would stay there again.

Room Tip: Ask for one that looks out to sea. Top floor is quieter.
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank gplim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter T, Owner at The Devon Hotel & Conference Center, responded to this review, November 1, 2012
Thanks for the feedback (and for joining us). Yes – we have a deliberate policy of replacing all beds regularly.
We keep the pool at 30 degrees and the spa at 40 degrees, but hopefully on your next visit the weather is more conducive to relaxing outside.
We look forward to welcoming you back.
Peter Tennent
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270 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
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English first
Auckland Region, New Zealand
Level 5 Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 24, 2012

We decided to try this place having stayed in the past at another couple of Hotels in New Plymouth. Thought hmmm its cheap hope its ok. It was newly renovated, and our room although small was clean and fresh, comfy bed, nice furnishings and light and bright. We did not eat there , but the restaurant looked good and the bar was lovely. They had an outside area which was beautiful. Swimming pool looked good too. Staff friendly and business like. A good stay and would stay again.

Room Tip: Choose a garden room, not one facing the road.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cher99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter T, Owner at The Devon Hotel & Conference Center, responded to this review, October 26, 2012
Thanks for joining us. We look forward to seeing you back.
Many thanks and regards,
Peter Tennent
The Devon Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 5, 2012

We absolutely loved our stay at The Devon Hotel. The hotel has obviously been renovated from top to bottom. We got a really good rate on their website. The check in was friendly and obliging. Our room was fresh, and modern. The smles and service throughout was great. Marbles Buffet was something really special.
Beautiful landscaped gardens, including the spa and heated pool area.

Room Tip: If you have kids, ask for a room that opens onto the pool lawn.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter T, Owner at The Devon Hotel & Conference Center, responded to this review, October 10, 2012
Thanks for those kind comments. We look forward to welcoming you back to The Devon Hotel.
Kind regards,
Peter Tennent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
Level 5 Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 30, 2012

We stayed at this hotel and found staff to be very friendly. Rooms are very basic but clean. Has good facilities including restaurant and bars. Good price for average accommodation. Location is good but there are other hotels closer to the city centre. Great parking at front of hotel and excellent prices for accommodation on last minute websites and also directly with the hotel.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 97Petra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter T, Owner at The Devon Hotel & Conference Center, responded to this review, October 7, 2012
Thanks for the feedback, and for joining us with your family. We have a variety of rooms here at The Devon Hotel, from those tailored to the business community, those focussed on the needs of sports teams, to those by our pool and gardens specifically designed with the family in mind. Next time you are in town, we'd love to look after you - please make contact with me or one of our team and we'll do our best to ensure we get just the right room for your stay.
Many thanks,
Peter Tennent
The Devon Hotel
0800 843 338
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 31, 2012

Excelkent hotel, hi standards of rooms, services and cleaness.
Very good value of money.

The room furniture are modern with a very comfy bed.

They give me a fresh milk every night.

The hotel is located near the city centre and close to the sea.

Would like to be there again.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Basem123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter T, Owner at The Devon Hotel & Conference Center, responded to this review, October 10, 2012
Thanks for those kind comments - hope to see you back soon.
Kind regards,
Peter Tennent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
Level 5 Contributor
57 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed August 17, 2012

What a beautiful hotel - given we booked a few hours before arriving, I must say I was extremely impressed with everything. The well layout room and modernised look, it was a real score! The character of the whole Hotel flowed well throughout. We checked in 2 Adults and 2 kids, this Hotel definitely services Families and Corporate Business travellers, there aren't many places that can pull that off. The atmosphere was friendly, staff we passed were were smiley and the whole vibe of the hotel was beautiful. We too made use of the basketball hoop, pool and absolutely LOVED that even the little things like Toothbrush/paste and comb were thought of!!! For the price we scored (thank you WOTIF) we were highly impressed and without a doubt this will remain to be our first preference given we will be regular visitors to New Plymouth with husband working at the Taranaki hospital over the next 6-12 months, this is perfect for our family! With the Buffet Restaurant, pool and Basketball available why would you want to go anywhere else. Well done to the Hosts Peter and Rosemary Tennent, you must be proud of this Paradise! Its been a long time since I've been wowed in any of my Reviews, this is certainly a WOW moment, especially for the fantastic cheap price we found on WOTIF :-)

Room Tip: We opted for a Twin Room, our room was cosy, beds were extremely comfortable and we all loved the PI...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Neta T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter T, Owner at The Devon Hotel & Conference Center, responded to this review, October 10, 2012
Thanks for the feedback - yes, we are very proud of our team (and Taranaki).
Hope to see you and the family back soon.
Kind regards,
Peter & Rosemary Tennent
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 28, 2012

The room was great with a king sized bed and at a reasonable price. There were many extras such as razor, comb and toothbrush. The room was well prepared for my arrival but on the second day the cleaning lady did the minimum and I feel that she let down the establishment.
The hotel is not really close enough to walk to the city. A car is needed. A taxi was $8.80 from the bus station.

  • Stayed July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jimb370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter T, Owner at The Devon Hotel & Conference Center, responded to this review, October 7, 2012
Thanks for the feedback. I'm sorry, that our housekeeping team didn't get it right on the second day of your stay.
If you are heading back our way, we'd love to look after you. Please let me know if you are back (or one of our team), and so I can personally make sure you get truly looked after.
Many thanks,
Peter Tennent
The Devon Hotel
0800 843 338
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Devon Hotel & Conference Center

Property: The Devon Hotel & Conference Center
Address: 390 Devon Street East, New Plymouth 4620, New Zealand
Location: New Zealand > North Island > Taranaki Region > New Plymouth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in New Plymouth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Devon Hotel & Conference Center 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
We have a wide variety of accommodation from luxurious suites with spa baths to studio units with various bed configurations sleeping up to four people. All rooms with access to the extensive Hotel amenities, including complimentary internet access, playstations, mountain bikes, gym access and a fantastic spa and pool complex. We are the home of Marbles Buffet Restaurant New Plymouth open 7 nights a week. You can relax by the fire in The Rocks Lounge with a coffee or a drink and nibbles. OUR NEW CONFERENCE CENTRE IS NOW OPEN Let our team help you organise your wedding or your next conference, function, seminar, reunion, team visit or group tour. We have the expertise, contact us now for a quote. The Devon Hotel New Plymouth is the perfect destination, we'd love to look after you. ... more   less 
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Also Known As:
The Devon Hotel And Conference Center
The Devon Hotel New Plymouth
Devon Hotel New Plymouth

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