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“Great hospitality”
Review of Victoria Lodge

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Victoria Lodge
Ranked #13 of 52 Rotorua B&B and Inns
Certificate of Excellence
Sydney, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hospitality”
Reviewed January 4, 2014

I stayed at Victoria Lodge in December and had an amazing experience. Such a great place to stay with the personal touch. You feel like home away from home.Nice rooms, convenient location and owners happy to chat with you.
Ewa (Sydney-Australia)

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ewa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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238 reviews from our community

Traveler rating
    122
    73
    28
    11
    4
See reviews for
54
119
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7
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 19, 2013 via mobile

The toilet doesn't flush.
The shower doesn't work.
The tap in the bathtub is useless, the water actually turns off when you switch the mixer to hot.
I hung my towel on the rail and the rail broke.
The 2 bedroom family room we paid $225 a night for is so small you can't even walk around the sides of the beds. The kitchen is like a tiny corridor. You can't even sit on the toilet- your knees touch the bath tub..?
I just want to know how they even got their star rating.
Only rates 2 out of 5 because the owner seems to be a really nice guy.
Oh.. And I paid $5 for wifi that doesn't even work.

Stayed December 2013
Helpful?
3 Thank Jodie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selby, United Kingdom
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 6, 2013

We thought we would try a motel after using B&Bs, farmstays and hotels. We chose a large unit with two bedrooms and a large open plan living/dining/kitchen. It worked well for us as we had family visiting and needed room for chatting etc. The unit was more than adequate even though a little basic with slightly 'fragile' stairs. The beds were comfortable and the kitchen more than adequate for our 'take-away'. We didn't use the spa bath as it didn't seem appealing enough and the shower was a little tame. But it did its job and I would recommend it for a brief stay.

Room Tip: May be worthwhile trying to go for the larger units
See more room tips
Stayed November 2013, traveled with friends
Helpful?
Thank Pauline F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 5 Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 25, 2013 via mobile

Lovely very well kept apartments with nice big sofas in the living room, comfy beds and fantastic bathrooms. Good location in Rotorua and friendly, helpful staff. Good value. Only downside is the smell of egg coming through the windows but that's just Rotorua for you!

Stayed November 2013
Helpful?
Thank Jenn8London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 13, 2013

Enjoyed our stay here. Very friendly hosts.Comfortable two bedroom accommodation with all you need to self cater including a good sized fridge that we had problems finding in most places.
Great location next to the supermarkets and short stroll to the main street.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JackandNewell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaLodge, Owner at Victoria Lodge, responded to this review, November 24, 2013
Thanks for the review. It is nice to have a full size fridge plus a freezer especially now that summer is almost here. We have three supermarkets within 400 metres and other specialty shops just across the road in the central mall. Glad you had a nice stay. Regards Prue and Alan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Xi'an
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 7, 2013

We stayed here for 4 nights. The apartments are cosy and compact. Kitchen facilities are very basic; a microwave, kettle and toaster. We did not try the outdoor spa bath, so can it comment on that.

Good location; easy walk into main town centre and supermarkets within walking distance. The owners were friendly and helpful. They provided us with maps of the local area and advice about local attractions.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anitac632
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 7, 2013

Have just read others reviews of this place and can't believe what I am reading. 'The novel and cosy approach to private thermal pools' actually means that one needs to open a window in the bathroom and climb up and over the window sill and into the private thermal outside pool (as stated on my booking confirmation and the website) . There was no door access to it at all. As I have weakness in the right leg it would have been impossible for me to get into the pool at all without the help of my husband. We had booked for 3 nights and when we explained to the owner that the unit did not meet our requirements - a relaxing holiday enjoying our outside pool - his response was that even if we had one of his two bedroom units we would have to climb into the spas!! I tried to explain to the owner that nowhere in the advertising of the motel did it advise that I would need to be able to climb through a window to be able to enjoy my thermal pool. He said that the advertising was exactly as it was. Not for us it wasn't. I suggest that anybody wanting a weekend enjoying a thermal pool avoid staying here. By the way, did I mention the tiny bedroom space in this studio unit - and the pillows - probably go down as the most uncomfortable I have slept on. I was disappointed to see that there was a shower curtain on the tiny shower, which of course meant that shower time involved constantly trying to pull the curtain away from my body. This definitely goes down as the place not to go to. We had the unit next to the owner's accommodation - maybe all the other units are amazing!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nanahuck2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Victoria Lodge

Property: Victoria Lodge
Address: 10 Victoria Street, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Suites
Hotel Style:
Ranked #13 of 52 B&Bs / Inns in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:3 star — Victoria Lodge 3*
Number of rooms: 13
Official Description (provided by the hotel):
Smart comfortable 4 Star Victoria Lodge in Rotorua. Walk to restaurants shops cafes bars lakefront attractions. Trip Advisor and Lonely Planet recommended. Cosy Studios for 1-3 people with your own private thermally heated hot pool. Two bedroom self-contained apartments for families or small groups. SKY Guest Select 50+ channels. Pet friendly rooms available! Friendly and knowledgeable hosts Kasia and Shane will provide information and make reservations for your stay. ... more   less 
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Also Known As:
Victoria Hotel Rotorua

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