We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

““Comfortable and great staff””

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Emerald Spa Motor Inn
Ranked #14 of 93 Hotels in Rotorua
Certificate of Excellence
Hamilton, New Zealand
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
““Comfortable and great staff””
5 of 5 bubbles Reviewed March 19, 2014

We stayed here for one night on the 7th March and found the place to be very comfotable and the hosts very friendly. excellent value for money. good facilities: spotlessly clean, warm, comfortable would and will stay again. recommend to all.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gavin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, April 4, 2014
Thank you for your comments, your's in a wonderful family and we'd be delighted to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

380 reviews from our community

Traveler rating
    245
    98
    24
    3
    10
See reviews for
88
220
10
20
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Hamilton, New Zealand
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 19, 2014

We took our grandchildren to Rotorua for a weekend and stayed at Emerald Spa Resort. The staff were very helpful, and emailed us discount vouchers for the attractions so we could visit some of them on our way into Rotorua. The 2 bedroom unit was spacious and clean. The TV in the bedroom, spa bath and heated swimming pool were a real treat for all. We would definitely stay there again

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Del B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, April 4, 2014
Being Grandparents ourselves, we know how great it is to get help pre-planning, for keeping up with the Grandies is a huge, thank goodness the rewards are huge too. We hope to see you back again - perhaps for a rest on your own.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed March 18, 2014

Great customer service. Great facilities. Great room which was clean and tidy. Accommodated the childrens swim very well by leaving towels for the entire family and opening the pool. Nothing ever seemed too hard for them and wouldn't hesitate to stay there again

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LoneRanger1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, April 4, 2014
Great people, great family and great guests, come again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 7, 2014 via mobile

Arrived there tired from an ordeal at another hotel. Emerald spa was Amazing! Friendly, helpful service re: finding a suitable room and about the local area. Rooms very clean and fresh, with everything you need. Little complimentary pack on arrival, which you don't see in many hotels nowadays. Comfy beds and nice Linen, Spa in room was wonderful and heated swimming pool was great too. Mentioned where we were heading and they offered discounted vouchers for those places, every dollar counts when traveling. Great value for money!!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChelleBJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, March 8, 2014
Wow what a lovely review, thank you so much. I remember you and the unfortunate time you were having. It is pleasing to get feed back like this as we really love meeting our guests and making there stay at Emerald Spa and the sights of Rotorua enjoyable.

Sure hope to see you again

Kind regards
Julie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 4, 2014 via mobile

Very friendly, clean and to the point. Free wifi and a nice jacuzzi bath for two. Free parking, kitchenette. Two cute dogs gave a loud welcome, and the restaurants they recommended were excellent! Highly recommended.

Stayed March 2014, traveled as a couple
Helpful?
Thank Cindyline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, March 8, 2014
Thank you for the lovely review. It was lovely meeting you and we are very pleased that you enjoyed your stay with us. Hope you enjoy the rest of your time in N.Z

King regards,

Julie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hamilton
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed February 28, 2014 via mobile

Really nice place. Lovely owners and managers and the rooms where really nice. Huge spa in ours and cooking facilities. Would stay again no prob. They have a heated pool gym and a laundry. The Motel is central to all in rotorua and on the main street so it easy to fine. Did not hear any road noise and could not hear our neighbors.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BudgetOnTheLake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, March 2, 2014
Thank you for taking the time and giving us a lovely review, we appreciate it.

It is always good to hear that guests appreciate all the facilities we offer.

We look forward to seeing you again.

Kind regards
Julie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morrinsville, New Zealand
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed February 28, 2014 via mobile

We found this a great place to stay. A lovely in built spa and external pool. The room had good cooking facilities and was very clean and tidy. The team were excellent, Colin and June (I think) were great. So would highly recommend. Good proximity to amenities. They also stored the mountain bikes for us.

Stayed February 2014, traveled as a couple
Helpful?
Thank Vanessa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, March 2, 2014
Thank you for the great review. We really appreciate the feed back. Rotorua has so much to offer and the bike tracks adds to all the attractions. It's our pleasure to store the bikes safely as we understand the value of them.
We hope to see you again soon.
Kind regards
Julie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Rotorua hotels
0.2 mi away
Silver Fern Rotorua - Accommodation and Spa
0.8 mi away
Quest Rotorua Central
Quest Rotorua Central
#1 of 93 in Rotorua
5.0 of 5 bubbles 674 reviews
0.7 mi away
Holiday Inn Rotorua
Holiday Inn Rotorua
#18 of 93 in Rotorua
4.0 of 5 bubbles 796 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Novotel Rotorua Lakeside
0.4 mi away
Regal Palms 5 Star City Resort
0.1 mi away
Arista of Rotorua
Arista of Rotorua
#3 of 93 in Rotorua
4.5 of 5 bubbles 844 reviews
Show Prices
Show Prices
Show Prices

Been to Emerald Spa Motor Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Emerald Spa Motor Inn

Property: Emerald Spa Motor Inn
Address: 286 Fenton Street, Rotorua 3010, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Rotorua
#11 Business Hotel in Rotorua
#11 Family Hotel in Rotorua
#12 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
Official Description (provided by the hotel):
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotwire, Orbitz, Hotels.com, Priceline, Agoda and TripOnline SA so you can book your Emerald Spa Motor Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Emerald Hotel Rotorua

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing