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“Nice Little Motel with a Modern Feel”

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Emerald Spa Motor Inn
Ranked #16 of 92 Hotels in Rotorua
Certificate of Excellence
Surfers Paradise, Australia
Level Contributor
51 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Nice Little Motel with a Modern Feel”
Reviewed January 5, 2013

We stayed just a single night here last month. We found the owners to be very helpful in pointing us in the right direction on what tourist attractions were best to see.

The rooms were very clean, and plenty of parking was provided onsite. There are many motels on the same street most quite dated, but this one looked like the pick of the bunch. There was a swimming pool, gym and laundry on site as well, although we didn't use them.

Great value overall.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AussieTraveller1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, January 7, 2013
Thank you for your lovely review. We really appreciate the feed back.
Hope you have a great 2013
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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385 reviews from our community

Traveler rating
    247
    99
    26
    3
    10
See reviews for
90
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level Contributor
464 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed January 3, 2013 via mobile

Not sure the motel should be called a resort, but great rooms, huge spa bath, nice warm swimming pool, very hospitable owners, and good value for the accommodation. Very clean rooms, well maintained.

One last comment - the sulphur smell is stronger this end of town and hard to avoid.

Stayed December 2012, traveled with family
Helpful?
Thank itsBG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, January 7, 2013
Thank you for taking time to give Emerald Spa Motor Inn a great review. It was lovely having you stay with us and we hope to see you again. Have a great 2013
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed December 30, 2012

My husband, sister, baby son & I thoroughly enjoyed our stay. The owners could not have been more friendly & helpful. The 2 bedroom accommodation was spacious & clean. Our baby very much enjoyed his first spa bath!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Healez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, January 1, 2013
Thank you for your review of Emerald Spa Motor Inn. We are very pleased you enjoyed your stay with us and that baby loved the spa bath. Best wishes for the New Year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 29, 2012

We could not fault anything about our experience here! The room was extremely clean, lovely sheets and despite having a very young baby next door the room is so well sound proofed we didn't hear a thing. It was great to return to our room after our golf and climb into the marvellous spa and rest the weary bodies! We did not eat at the motel but Julie was really helpful in suggesting where we should go.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Audrey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, January 1, 2013
Thank you for your review of Emerald Spa Motor Inn. I shall pass your lovely comments on to our Housekeeping staff. We are pleased you enjoyed the spa after a hard day at golf. Best wishes for the New Year
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 25, 2012

A wonderful place to stay. The rooms were lovely and modern, spa was amazing. Staff were extremely friendly and helpful. Couldn't have asked for a lovelier place to stay.

Would recommend this place to anyone in a heartbeat.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RjB5225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, December 28, 2012
Thank you for your lovley review of Emerald Spa. We are very pleased you enjoyed your stay with us. Best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairns, Australia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 21, 2012

We were very fortunate to happen upon this hotel for our trip to Rotorua. We had been planning this trip for many months and booked well in advance, using the Go Kiwi travel vouchers. We stayed 2 nights, it was cold and wet but the room was clean and warm.

Upon arrival, we were greeted by 2 of the most amazing ladies we had the pleasure to meet during our whole trip to NZ. The level of service did not faulter for the whole time we were there.

It didn't matter to us how far it was from restaurants, etc. The service made up for any shortfalls on location, and we were definitely pointed in the right direction for a good hearty meal and other attractions.

We will definitely recommend Emerald Spa to anyone travelling to Rotorua.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank J and K H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, December 28, 2012
Thank you for your lovley review of Emerald Spa Motor Inn. We are so pleased you enjoyed your stay with us and knowing that pointing you in the right direction all helped you have a great time in Rotorua is fantastic. We look forward to meeting your friends should they come to Rotorua. Happy New Year and Best Wishes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coromandel, New Zealand
Level Contributor
15 reviews
6 hotel reviews
Reviewed December 15, 2012

Immediately felt comfortable, our room was spotless which is extra important to me. The manager was so friendly, very welcoming. Cleaning staff all lovely and friendly as well! I didn't see a problem with it's distance from town, Close enough to town but not too close to be noisy. Handy to forest for mountainbiking, and management were very accommodating with our bikes, storing them safely for us!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alliepete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, December 23, 2012
Thank you for your review. We will pass your lovely comments on to our housekeeping staff. We are very pleased you enjoyed your stay at Emerald Spa and Rotorua. Best wishes for the festive season and New Year and hope to see you again some time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Emerald Spa Motor Inn

Property: Emerald Spa Motor Inn
Address: 286 Fenton Street, Rotorua 3010, New Zealand
Phone Number:
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Rotorua
#11 Family Hotel in Rotorua
#11 Business Hotel in Rotorua
#14 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
Official Description (provided by the hotel):
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 
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Also Known As:
Emerald Hotel Rotorua

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