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“One of my faves”

Ciccio Italian Cafe
Ranked #1 of 5 Dessert in Rotorua
Certificate of Excellence
Price range: $3 - $21
Cuisines: Italian, Cafe
More restaurant details
Restaurant details
Good for: Dining on a budget, Business meetings, Families with children, Kids, Large groups, Local cuisine, Special occasions
Dining options: Dinner, Lunch, Brunch, Late Night, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Description: Two Generations of the family (La Famiglia) work and run the Cafe, bringing their expertise together for an unforgettable Italian encounter.Ciccio is fully Licensed with a wide range of beverages available including both New Zealand & Italian wines by the glass or bottle. In the winter months you can cosy up on the couch next to the fire....come summertime you choose, basking in the glorious sun alfresco or, escape to air conditioned comfort. Relaxed casual dining, great place to meet friends and family.Ciccio prides itself on serving authentic Italian food at affordable prices in a relaxed & casual environment that caters equally well for Breakfast, Lunch & Dinner, Ciccio is well known for producing magnificent Cakes & goodies so duck in for a delicious treat, or relax with a coffee, beer or glass of wine.
Rotorua District, New Zealand
Level Contributor
19 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“One of my faves”
4 of 5 bubbles Reviewed July 29, 2014

This restaurant doesnt look like much but it is great, the food is always very good and the service is always with a smile. What sets this restaurant apart from others however is I have been here on numerous ocasions and it is always consistent - the food is always great and for lunch the menu is an excellent price - the sicillian pizza is a winner

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Kirsty S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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436 reviews from our community

Visitor rating
    258
    115
    29
    19
    15
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Morrinsville, New Zealand
Level Contributor
4 reviews
“Great Resturant”
5 of 5 bubbles Reviewed July 26, 2014

Friendly staff, great service and food amazing. Deserts they could improve on their selection as their cake decorating department is just out of this world. If you want a cake made these are definitely the people with amazing ideas

Visited July 2014
Helpful?
Thank jorobb70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eatout-Restaurants, Owner at Ciccio Italian Cafe, responded to this review, July 28, 2014
Thank you so much jorobb70 for the wonderful review, so sorry that you must have missed out seeing our cabinet full of dessert cakes, slice and cake pops that would have offered the selection you found lacking. Please come again and we will point you in the right direction for desserts!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
3 reviews
“Decidedly average !”
2 of 5 bubbles Reviewed July 12, 2014

Visited this restaurant last night as we have eaten there on a number of occasions before when we have been to Rotorua and thought it would be nice as we had visitors with us from the UK ....... We were wrong ! There were not enough waiting staff on duty to cater for the reasonably full restaurant ... We had to ask to order a drink, had to ask for water for the table and when one of our guests asked if it would be possible to order a pizza from the lunch menu was asked by the lady with short grey hair if he could read as it clearly said at the top of the menu ' available 11 - 3pm ' or whatever time was in the menu ..... Apart from being extremely rude it was bizarre as the lunch menu was put out on the table with the evening menu and they could ake pizza bread as a starter on the evening menu ......when we told one of the other waitresses how rude the older lady was she did apologise on her behalf and went in to explain that they could only make pizzas at lunch time as the kitchen wasn't big enough !!!! ........ After a while we wanted to order another round of drinks for our table so asked the waitress as she passed our table, we were told that she couldn't take our drink order and she would have to get our waitress to come and take the order .... I think she could tell by the look on our faces how ridiculous this was and finally agreed to take the order .... All in all not a great experience in a restaurant whose prices are comparable to Auckland city restaurants .... Maybe the service suffered as they were busy but if you can't cope with the amount of covers don't take the bookings ........

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Joeyg1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eatout-Restaurants, Owner at Ciccio Italian Cafe, responded to this review, July 15, 2014
Hello Joeyg1967
Thank you for taking the time out to leave a review, we are saddened to read about your dining experience.
We remember your table well, and yes the night was super busy. Your dining party came in separately and some arrived well after the table booking time, which contributes to you needing to let us know that you were all ready to order beverages. Our waitress had asked earlier the first diners and had been declined until the entire party had arrived.
In order to limit our Carbon footprint, we have our menus printed on both sides, these are left on the tables right way up with what service we have dining. If they are turned over, it clearly state the times in which the menus can be ordered from. We apologised and explained why this is the case and again we are sorry this has upset one of your friends dining.
We do have limited space in our kitchen for preparation so this is why we do not serve both the Lunch and Dinner menus at the same time.
Our water is always available for self service, while we are happy to bring water to our tables at busy times diners can access more water should they need to.
We feel that our price reflects the effort we go to when sourcing the freshest and best quality food for our dishes, and that this is good value for money. We will not scrimp or lower the quality of food, that's just not our philosophy!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
32 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“A slice of Italy”
4 of 5 bubbles Reviewed July 12, 2014

Lovely dinner, needed a couple more waiting staff but food arrived quickly. Would definitely visit again

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Wendy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotorua, New Zealand
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Amazing”
5 of 5 bubbles Reviewed June 25, 2014

Amazing service, amazing food and even nicer deserts, good helping on your plate, this place is one of the best.

Visited April 2014
Helpful?
Thank Nici V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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