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Grand Hotel Rotorua
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Reviews (132)
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116 - 121 of 132 reviews
Reviewed January 25, 2010

Stayed 2 nights at $99pn. You get what you pay for. Pay less you get less. The website was quite deceiving as they did not advertise most of the areas inside the hotel. There are loose handrails on the stair case. No air circulation so its a bit stuffy and hot. Theres a long walk from reception to the hallway, meaning there is a crocked bridge you have to walk over. Some parts of the roof were leeking water & are patched with cardbord & the Exit sign was almost falling off.

The room was tidy. There was a kettle, unfortunately no sinc to fill jug up & was also unable to fit in bathroom sinc. Windows dont open as far as 15cm. Dead insects stuk to the wall. Bathroom slieding door was more narrow than the doorway so you could see in.

This would be great as a backpackers more than a hotel. Great location in central city unfortunately poor accomodation.

  • Stayed: January 2010, traveled as a couple
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1  Thank DO-THE-HAKA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2009

We needed a night away with no kids, wanted to be close to town so we didn't have to drive. This place offers it all, fantastic location, clean tidy rooms and value for money. Sure it may not be the Hilton but then how many of us can afford that!!! We booked a budget room but decided to upgrade to a better room, not that there was anything wrong with the budget (and it sure was cheap) but a night without kids deserves better. The good rooms are fantastic very clean and tidy, maybe a few scratches but better than I would expect for the money. The best thing is you can walk everywhere the city spas are just up the road, the bars and restaurants are all walkable. I would recommend this place to anyone wanting affordable accommodation in a fantastic location.

  • Stayed: November 2009, traveled as a couple
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1  Thank 4greatkidz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2009

I´ve stayed in the Grand Hotel for two nights with my girlfriend. We travel a lot, so stayed in many types of accomModation. We actually didn´t understand what is Grand on this horrible place. Booked a standard room, room very distant from the reception (actually not in one building), got there through all the corridors (feels like you just arrived in prison - very dull, smelly). The room itself was small, dirty carpet, view - roof with all the garbage on it. Could not sleep at night because of the noise coming from the bar in the same street. For breakfast choice of 3 cereal, jam, spread,milk, tea, coffee, juice, toast. Absolutely disgusting was the margarine, just slapped on the plate (not in hyg. portions). This place has got approx. 40 rooms, chairs just for 20. Staff not very helpful, the girl in the morning was nice but the guy we met there in the evening, he was a terrible experience. We wanted to ask about some activities in Rotorua, not very bothered just eating his mcdonald´s dinner and watching tv. No uniform, just jeans and greasy t-shirt.
Spa advertised was not available during our stay.
So really can´t see anything Grand in that place. I would not recommend this ANTIGRAND to anyone because for this money you can get much better stay somewhere else.

  • Stayed: February 2009, traveled as a couple
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3  Thank mp912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2009

Stayed 2 nights. Refurbished rooms very, very nice as was the staff.
Brian Mace

  • Stayed: May 2009, traveled on business
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Thank rumandcola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2009

If you go to vouchermate.co.nz, you can print a voucher for $50 per night for two including breakfast - this is great value if you don't care what your room looks like. The rooms were clean and tidy, but very basic, and it's a bit of a hike through all those corridors to get to the budget rooms! Good place to stay if you're on a budget, or just passing through. Lots of parking and great location right in the middle of the city if you don't have a car, as most of the other hotels / motels seem to be on the road leading out of town.

  • Stayed: April 2009, traveled as a couple
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Thank slm99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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