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“Good value for money”

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Grand Hotel Rotorua
Ranked #49 of 58 Specialty Lodging in Rotorua
Reviewed January 30, 2013

The hotel is in a central location in Rotarua and is a cheap base. I have read some of the other reviews on here and it is right that the it is pretty much on top of a loud irish bar (which is not part of the hotel), but we didn't find that it was too bad - we have stayed in worse places noise-wise (try any of the Base hostels!!!). I think it is the economy rooms that are located near the loud bar - one of which we had. The hotel is anything but "grand" and is quite shabby, but for the price we paid we certainly cannot complain.

The owners were incredibly helpful and gave us a lot of good tips about things to see and do in Rotorua. Breakfast was also good - cereal, toast, juice and coffee. For what we paid this was incrediby good value.

  • Stayed: January 2013, traveled as a couple
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2  Thank Swansea_Girl_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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80 - 86 of 127 reviews

Reviewed January 9, 2013

This hotel was supposed a once grand hotel, but that hotel burned down and what it is now is a shambles. The Premier rooms are ok, the hallways are uneven, but what does that matter, the beds are good.

However, the backpacking section is very very sad and scary. The place must have been remodeled in the 20's, the beds are from 1950 at the best. OLD. the kitchen is ill stocked with cutlery and plates ..... one stove top. No pans or cooking pots to speak of.

Staff is friendly, well meaning, and helpful.

I suggest premier rooms if you must.

Room Tip: Premier, noisy rooms on the street side. Ask for fan if it is summer.
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  • Stayed: January 2013, traveled with friends
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Thank karen m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2012

stay here for one night with super cheap deal! all in good condition but the smell from the city terrible! cheap unit but bit secluded from main unit and need to walk more, located in the middle of the city and provide parking for free! definitely will come again

  • Stayed: December 2012, traveled with friends
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Thank kebab2sedap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2012

My boyfriend and I stayed at this hotel for 3 nights and got a really good deal. The room was very spacious and clean. The front desk was always extremely helpful with offering advice on activities and assisting with bookings. The free onsite parking was also really good since the whole town had metered parking. Complimentary continental breakfast was also a bonus.

  • Stayed: November 2012
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Thank Jenuine88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2012

It was the worst place I've ever stayed by far, light sockets with no light bulbs, dead bugs smeared into the walls and ceiling, peeling paint, you get the idea. It was also very loud as they had a function on late into the night with the bar under our room. We tried to leave after we checked in but couldn't find another place that had vacancy. Really, really unclean and run down by North American standards in any case.

  • Stayed: May 2012, traveled as a couple
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2  Thank MarianKeyesFan123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2012

I chose The Grand Hotel at 1130 Pukuatua Street, Rotorua (appears to be same hotel as Hinemoa Street Address) as a place that was affordable for me and a male traveling companion I did not know well so we could be close to the centre of town and have separate rooms for privacy. I was not expecting anything swish and was more than pleasantly surprised at what we ended up with. I had booked the family room for only $179. It turned out to be two totally separate rooms, each with their own bathrooms and TV and coffee making facilities. They had double connecting doors if you wanted to use them. One room had a queen and single bed and the other had two single beds. There was a small fridge with minibar and coffee making facilities. Fluffy white towels and nice soap, shampoo and shower gel toiletries. The bed I slept in was comfortable but the pillows were a bit odd. The best part was the shower, it was spacious and had high pressure. After a long day traveling that was excellent and way better than most showers in more expensive hotels. It was a quiet hotel at night so we slept well. The rooms also had air conditioning units but I didn't use mine. Electric blanket was enough on a cold August night. There was ample off-street parking. And that's not all. The lovely lady at reception, Coyla, was so friendly and helpful. She gave us really good advice on sightseeing which turned out to be correct. The next morning we were treated to a really good continental breakfast in the dining room. It was apparently included in the room price so was a bonus as I had not realized when I paid in advance - we had a choice of three cereals (really good quality muesli, cornflakes and weetbix), orange juice, filter coffee and toast with three choices of jam and NZ butter. I would have liked to see Vegemite but didn't ask. The room seemed quite dimly lit but was otherwise comfortable to eat in. It seems to be set up for evening dining with large TV screen. There is a fantastic book shop next door - one you could spend hours in, and a nice short walk down to the lake and other attractions. You can do all your tour bookings at reception and they issue discount vouchers for several places. We went to Tamaki Village Evening Hangi Experience and Wai-o-Tapu geothermal area the next day. Both excellent. I would definitely stay at The Grand Hotel again. For less than the price of one room in other hotels we got two rooms and breakfasts. The experience was great and value unsurpassed.

Room Tip: Look on website - they have room layout details.
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  • Stayed: August 2012, traveled with friends
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2  Thank Cosmo132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2012

Booked in recently for two people and were both pleasantly surprised at the clean living space with lots of room including the bathroom facilities. It was lovely too that it was practically in the centre of town and handy to bars and cafes, some of which could be seen from our nice room. It was warm and cosy with a heat pump set to a comfy level and even more amazing we had electric blankets! That was such a bonus and a plus in our books. The hotel restaurant is just a short walk to the back of the hotel and on another street. They have a great menu there and a most generous serving too. The food was so yummy. The reception was welcoming too plus those in the bar and serving areas. We would definetly book there again in the future.

  • Stayed: June 2012, traveled with friends
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1  Thank delor01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Rotorua

Address: 1130 Pukuatua Street | Rotorua CBD, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free Breakfast Free Parking
Hotel Style:
Ranked #49 of 58 Specialty Lodging in Rotorua
Price Range: $63 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Hotel Rotorua 3*
Number of rooms: 38
Official Description (provided by the hotel):
The Grand Hotel Rotorua is an older style property located in the heart of Rotorua CBD. There are 38 rooms in total which can be divided into 3 categories (or room standards). There are 12 BUDGET Rooms or backpacker style rooms with private bathrooms which cater for those travellers wishing for some privacy and security in preference to a dormitory and on a limited budget. There are 7 ECONOMY Rooms which have the basics such as ensuite, TV, fridge, tea and coffee. They are clean and comfortable and ideal for short stays. We offer a complimentary continental breakfast in our breakfast room between 8.00am and 10.00amThere are 19 PREMIER Rooms which were renovated to a good standard and come complete with ensuite, TV, fridge, tea & coffee, phone, internet, hair dryer, iron & ironing board etc. We offer a complimentary continental breakfast in our breakfast room between 8.00am and 10.00am ... more   less 
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